When the definition of power includes the “ability to exert influence,” then you’re also describing an element of leadership: knowledge. Take, for example, Ann Landers.

If you’re a medical device company manufacturing Class II or Class III devices, you can expect to have the U.S. Food and Drug Administration (FDA) turning up for an inspection. It’s what happens after that inspection that we’re concerned with in this article.

Analytical balance scales are a part of many laboratories. If you use them regularly, you need to keep the analytical scales well-maintained. They are extremely sensitive, and factors like dust, vibration, and air drafts will throw off the accuracy of the scales.

Imagine you’re a fossil hunter. You spend months in the heat of Arizona digging up bones only to find that what you’ve uncovered is from a previously discovered dinosaur.

We are currently living in the digital age and are drowning in an ocean of data.

Do layered process audits drive real improvement in your organization? Or are they just another hoop to jump through for customers like General Motors and Fiat Chrysler?

Additive manufacturing (AM, aka 3D printing) is increasingly accepted as an end-product manufacturing method, rather than just for prototyping.

Let’s talk about the 5S audit, a mechanism many companies use as their major means to stimulate employee creativity and trigger continuous improvement. 

The seven basic tools of quality are a standard set of graphical methods for improving quality. They can help with understanding variation and determining the root cause of errors in processes.

Recently, I spoke to a CEO who had commissioned a survey on his organization’s health. To his great surprise—and that of his executive team—more than 80 percent of the respondents said that they were reluctant to speak their mind.