Performance Reviews Need a Brand-New Profit and Loss
Performance reviews are clearly in need of an overhaul.
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Eight-Step Decision-Making Process for Making the Most Quality Decisions
It’s too bad that so many rely on their intuition for their decision-making process.
How to Drive Operational Excellence in Field Services
Imagine you’re on the road on a cold night. You stop at a coffee shop to get a latte to keep you awake. You come out, and your car doesn’t start.
Brunson’s KinAiry Adapts to ISO 10360-10:2021 Interim Field Test of Laser Trackers
(Brunson Instrument Co.: Kansas City, MO) -- With the August 2021 release of ISO 10360-10:2021, laser tracker end users can now test their instruments in the field with a simplified, internationally approved ISO process—in less than 30 minutes.
So What Is the Fraction Nonconforming?
One of the most common questions about any production process is, “What is the fraction nonconforming?” Many different approaches have been used to answer this question.
The Secrets to Making Mentoring Work
‘Sometimes she just came to my office to meet, but she really hadn’t identified anything she needed my help with. It felt awkward and like a waste of time.”
Walk in your customer's shoes
How customers experience your product involves the entire customer journey, not just the quality of the product itself. We talk with Jon Picoult, author of From Impressed to Obsessed.
It’s Time to Apply Risk Management to President Biden’s Vaccine Mandates
‘By the authority vested in me as President by the Constitution and the laws of the United States of America, including sections 3301, 3302, and 7301 of title 5, United States Code, it is hereby ordered as follows....”