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ISO Updates ISO 9000

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The International Organization for Standardization has published a new edition of ISO 9000, “Quality management systems—Fundamentals and vocabulary.”The updated version introduce

ASQ, FICCI Plan Indian Certification Program

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The American Society for Quality and the Federation of Indian Chambers of Commerce and Industry’s Quality Forum plan to roll out quality management trainin

The Route to the Root Cause

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Our minds continually perform root cause analysis, which is a way of answering our questions about our surroundings and quenching our curiosity.

SigmaQuest and Customer Service Associates Announce Distribution Agreement

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SigmaQuest Inc. and Customer Service Associates Inc. have entered into a new distribution agreement.

New Book Provides Examples of Lean Implementations

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A new book contends that top-down lean implementations often fail, and provides specific examples of successful bottom-up approaches.

Design for Six Sigma Conference Announced

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The third-annual Design for Six Sigma Conference will be held Jan. 16–18 at the Memphis Marriott Downtown.

Bahrain to Host Six Sigma Summit

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The second-annual Six Sigma Gulf Summit 2005 will be held on Dec.

RABQSA Certifies Excel Partnership’s Environmental Management Systems Course

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Excel Partnership Inc. recently became the first U.S. company to achieve RABQSA certification for its environmental management systems course.

New Book Explores TRIZ

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Breakthrough Performance Press, a division of Breakthrough Management Group, recently released a book that explores the use of TRIZ to innovate new products and processes—without

Study: Best-in-Class Companies Use Continuous Improvement to Respond to Customer Demands

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A recently released study finds that best-in-class manufacturing companies optimize performance through structured outsourcing programs, continuous improvement initiativ

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