Analyst firm DMG Consulting recently named NICE Systems as the market leader in contact call center quality management and liability recording.
Despite numerous technological advances and tens of billions of investment dollars that were poured into information technology, a majority
Quality defects in new home construction could be prevented with routine quality assurance techniques, according to a recent survey.
QC Inspection Services Inc.After Hurricanes Katrina and Rita, vulnerability to a growing number of potential disasters and disruptions has U.S. manufacturing executives turning to sophisticated third party logistics (3PL) providers to safeguard their brands at the end of the supply chain.
Rath & Strong recently introduced a new road map to simplify the integration of lean and Six Sigma under the define, measure, anal
Six Sigma IQ recently announced the finalists in its 2006 Six Sigma Excellence Awards competition.
Conference-planning company IXPERION is planning two major Six Sigma conferences for this spring.
The California Council for Excellence will host its 12th annual Conference & Awards Gala April 6–7 at the Hyatt Regency Irvine.