World-Renowned Speakers to Address Fuel Cell Conference
The Society of Manufacturing Engineers recently announced five keynote speakers for its upcoming fuel cell conference.
Quality Digest Columnist Receives ASQ Award
The American Society for Quality awarded John E. (Jack) West with its Freund-Marquardt Medal for his longtime service to the quality profession and to the organization.
APQC Announces New Benchmarking Collaborative
In an effort to revolutionize the way worldwide organizations measure and improve organizational performance, the American Productivity & Quality Center recently
MetricStream to Replace Homegrown Lotus-Based Quality System
Hitachi Computer Products’ American division will replace its quality management processes with MetricStream software, the company announced recently.
ISO Plans to Produce Social Responsibility Guidelines
The International Organization for Standardization will develop a standard for social responsibility, although it will not be intended for formal certification.
Presidential Approval Shelters Standards-Developing Organizations
President George W. Bush recently signed into law the Standards Developing Organizations Advancement Act of 2004 (H.R.
New ISO Standard Established for Satisfying Unhappy Customers
The International Organization for Standardization recently announced a new standard to help organizations satisfy dissatisfied customers.