Cargo Cult Six Sigma
“When, therefore, a man absorbed in the effect which is seen has not yet learned to discern those which are not seen, he gives way to fatal habits, not only by inclination, but by calculation.”
PowerSteering Software Acquires BMG Software Assets, Appoints New CEO
PowerSteering has acquired Breakthrough Management Group Inc.’s software assets.Offshoring Brings Sometimes Unexpected Risks
Most experts don’t see an end to the offshoring trend, but with an estimated half of all offshoring operations falling short of expectations, companies considering sNCQA Releases Draft of New Quality Plus Standard
The National Committee for Quality Assurance recently released a draft of its new Quality Plus standard. Comments on the draft are due by April 18.Eastman Kodak Completes Acquisition of Israeli NDT Equipment Manufacturer
Eastman Kodak Co. recently acquired OREX, a provider of nondestructive test equipment for specialty medical facilities.Health Insurer Receives Quality Accreditation
Excellus BlueCross BlueShield recently received Case Management Accreditation from URAC, a Washington, D.C.-based health care accreditation agency that establie-Customer Satisfaction Plunges
After two years of steady increases, customer satisfaction with goods and services purchased and consumed in the United States has taken a dramatic downturn, according to the latJohnson Controls Completes New Calibration Laboratory
Johnson Controls Metrology Services’ new calibration lab was recently completed and received ISO 17025 accreditation.Hexagon Metrology Announces Relocation of North American Headquarters
Hexagon Metrology North America plans to move its North American headquarters from Rhode Island to Connecticut.NIST Releases Atom-Based Standards for Measuring Tiny Chip Features
Device features on computer chips as small as 40 nm can now be measured reliably thanks to a new test structure developed by the National Institute of Standards and Technology.