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Growing America

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Businesses have lately been focusing on profit and process improvement. However, profit improvement at any cost to make the upcoming quarter look bright has a price. It appears that most improvement effort leads with efficiency measured by head-count reduction.

Counting Complaints

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For the last Brain Teaser, in an interesting spin, sample size was defined as a time window. A is the correct response.

We Can Do Better

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This column normally originates from the hammock in the woods behind our home. With almost a foot of snow on the ground, though, this month’s contribution would better be titled “Thoughts From a Lounge Chair in My Den.”

TAGSYS Offers e-connectware

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TAGSYS recently introduced a software suite—e-connectware—to manage global radio frequency identification (RFID) networks.

TS Quality Certified for SAP NetWeaver

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Harte-Hanks Trillium Software Inc.’s TS Quality Software Version 10.5 was recently certified for integration with SAP Master Data Management (

Indian Quality Award Winner

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The first e-sourcing capability model level 4 service provider and Satyam’s business process outsourcing (BPO) subsidiary—Nipuna Servic

e-TQM College Uses Visionaire for e-Learning

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e-TQM College recently announced its successful implementation of Visionaire’s e-learning suite, which allows the college to conduct live virtual

BMO Wins Wilshire Award

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Wilshire Conferences Inc., creators of educational conferences for information technology professionals, honored BMO Financial Group with the

We Can Do Better

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This column normally originates from the hammock in the woods behind our home.

Hitachi Medical Honored for Innovation

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Hitachi Medical Corp. (HMC) recently received the 2006 Innovation Award in recognition of its development of new products and processes.

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