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Creating a Sustainable Innovation Process

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Today’s hyper-competitive business environment is creating a need for even more new products, new services, and new processes. Design for Six Sigma (DFSS) offers a generalized and effective approach for designing new products and services from the ground up.

Metris 3D scanning of VIP vehicles

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CARAT-Duchatelet employs Metris K-Scan MMD to integrate life protection into prestige VIP vehicles

Acceptable Losses?

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By the time you read this, the amazingly long U.S. presidential election will be over. All U.S.

Process Makes Perfect: A primer on using a process map to cut costs, streamline operations, and reduce errors

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When you are responsible for routine, yet critical operations of your business, you want the best
possible outcome every time. For example, if you are responsible for shipping products to customers, you want to ensure that each order is handled promptly with the correct shipping method. That way, customers are happy and you’re working most efficiently.

Joint Commission Accreditation Changes

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(The Joint Commission: Oakbrook Terrace, Illinois) -- Beginning Jan. 1, 2009, under a new Joint Commission policy, laboratory accreditation decisions will no longer immediately affect hospital accreditation decisions.

ISO Standard Promotes Consistency in Sensory Analysis

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(ISO: Geneva) -- When trying to describe the taste, smell, or feel of a product, a universe of terms and sensations will come to mind. This can be problematic when comparing products through sensory analysis.

Statsoft

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Roy H. D'Ardenne

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Customer Complaint Tracking Workflow Diagram

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Our model workflow diagram is a simple 1-page graphic for managers to visualize a truly effective process of continuously monitoring and resolving customer and internal concerns in 6 steps. Includes the essential ongoing reports and charts for real-time data analysis.

Workflow Diagram - Copyright 2002, Lynk Software, Inc.

Web Site:
http://www.lynksoftware.com

Thinking Outside the Corrugated Box

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Lean theory suggests that the possibilities for quality improvement exist everywhere. Rarely does that concept translate to a damaged corrugated box in a warehouse—but it should.

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