Almost Half of U.S. Change Initiatives Are Failing to Meet Goals
(Pivotal Resources: Walnut Creek, California) -- At a time when rapid change is affecting nearly every industry, and the ability to adapt is bu
Demystifying Design of Experiments
Few process improvement topics generate more questions or may be least understood than design of experiments (DOE).
The Lost Art of Shutting Up
It’s an election year in the United States, and if there ever was a need for clarity in communication, it’s now.
GOAL/QPC Leader Will Help Health Care Professionals Use Quality, Creativity, and Innovation Tools to Boost Productivity
(GOAL/QPC: Salem, New Hampshire) -- GOAL/QPC CEO and founder Bob King will discuss “The Future of Quality, Transformation and Innovation in Healthcare” during WCBF’s seventh annual Lean Six Sigma and Process Improvement in Healthcare Summit, occurring in Las Vegas, April 1–4.
ISO Promotes Essay Competition for Young Professionals
(ISO: Geneva) -- The International Organization for Standardization recently launched an essay competition for young professionals in developing countries and economies in transition on the contribution that international standards can make to the implementation of public policies.
The purpose of
Roundtable Calls for Improving Quality, Accountability
(The Joint Commission: Oakbrook Terrace, Illinois) -- Health care organizations, practitioners, purchasers, oversight bodies, and the public all rely on performance data to determine priority areas for quality improvement, evaluate performance, and make informed health care decisions.
Consumer Confidence Index Declines Again
(The Conference Board: New York) -- The Conference Board Consumer Confidence Index, which had declined sharply in February, fell further in March. The Index now stands at 64.5, down from 76.4 in February. The Expectations index declined to 47.9 from 58.0.
An Open Letter to the Leaders of Chrysler, Ford, and General Motors
America needs you to get your act together. This isn’t just about jobs, although many people are getting hurt because of your mismanagement of three of the most important name brands in America. You’re a symbol of what used to be the strength of America, and you have lost your way.
We Need a Quality Time-Out
Starbucks’ announcement that it would close for three hours on February 26 to retrain about 135,000 in-store employees sent shudders through the thousands of coffee fanaStreamlining Compliance
(Modulo: New York) -- In an effort to streamline its risk assessment and compliance processes, New York University Medical Center has selected the