The innovative voice of the customer (VOC) data approach that HD Supply Facilities Maintenance uses to drive customer loyalty, continuous improvement, and operational excellence earned the company the top award at the American Society for Quality’s (ASQ) 24th Intern

(MFGWatch: Atlanta) -- Results of a survey recently conducted by MFGWatch give a snapshot on the state of sourcing, sourcing preferences, company growth projections, and reactions to economic conditions. More than 200 purchasing professionals and engineers from the manufacturing industry partici

A kaizen event is a cost-effective method for creating dramatic improvements in processes. Kaizen is a Japanese word that means “to make people’s jobs easier by taking them apart, studying them, and making improvements.”

The moment for action in the United States on climate change has arrived in earnest.  With the election of President Obama and increased majorities of Democrats in Congress, there is unprecedented momentum to pass comprehensive climate legislation that caps the aggr

During the 1980s using flowcharts was the “in thing” to do. Today, technology has provided us with a much more effective and useful tool: simulation modeling.