AS9100:2009 Carries an Impressive Payload
At the beginning of this year, the International Aerospace Quality Group (IAQG) released revision C to AS9100, the quality management system (QMS) standard for the aviation, space, and defense industries.
Study Reveals What Companies Should Do to Recover from Product Recalls
(Georgia Institute of Technology: Atlanta) -- A product recall can significantly affect a company’s bottom line and its reputation, but a swift recall and restitution to purchasers can minimize harm to the company—and even improve customer satisfaction, according to a study by Georgia Institute
Product Announcement: GE Sensing & Inspection Technologies XL Vu VideoProbe
(GE: Billerica, Massachusetts) -- GE Sensing & Inspection Technologies announces the release of XL Vu, a portable VideoProbe designed for basic inspection where operators need a quick view of hard to access areas.
ASQ Announces New Social Responsibility Medal
(ASQ: Milwaukee) -- The American Society for Quality (ASQ) recently announced the new Spencer Hutchens Jr. medal for social responsibility.
Books: Glow -- How You Can Radiate Energy, Innovation, and Success
You've probably felt their positive energy as it lights up a room. From teammates to colleagues, direct supervisors to CEOs, these people radiate enthusiasm, positive energy, and inspiration.
Product Announcement: Heidenhain Offers High Accuracy Gauge With SPC
(Heidenhain: Schaumburg, Illinois) -- Combining a highly accurate CERTO length gauge with an ND 287 digital readout (DRO) equipped with statistical process control ( SPC) enables Heidenhain Corp. to offer a powerful new inspection system.
Spotlight on Software Quality Improvement: Three Strategies for Success
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Standards in software development are essential to efforts toward improving communication between customer and contractor, reducing software costs throughout the entire life cycle, and improving overall software quality. Organizations have a number of viable choices to consider when it comes to applying software quality process improvement methodologies. Three useful options—the V-Model, ISO9000, and Six Sigma—provide different approaches to helping ensure quality in the software development process.
How to Apply for the Baldrige Award
The original title for this article was “How to Win the Baldrige.” But of course, no one can give you some secret on how to win the Malcolm Baldrige National Quality award. Instead, this article sets a less daunting objective: to identify the practical steps in writ
Product Announcement: Laser Design's SLP-500 High-Speed Laser Probe
(Laser Design: Minneapolis, Minnesota) -- Laser Design Inc., the leading supplier of 3-D laser scanners for more than 20 years, announced that its next generation of 3-D laser scanning probes has a new member, the SLP-500.
Hospital Care Up 3%, Patient Safety Down 1%
Quality of hospital care in the United States is improving nearly 3 percent annually, remaining the highest rate of quality improvement among the major health care delivery settings, according to the National Healthcare Quality Report 2008 (NHQR), which was released
