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Not surprisingly, there was controversy over Forrest Breyfogle's article, "Non-normal Data: To Transform or Not to Transform," written in response to Donald Wheeler’s article "

Simply put, customer relationship management (CRM) is the creating and maintaining of a mutually beneficial, transparent relationship between an organization and its customers—an added-value endeavor that enables the organization to learn and provide exactly what th

Last week a big story was leaked to me.

(MoreSteam.com: Columbus, OH) — MoreSteam.com, a global provider of online lean Six Sigma training and support technologies, announces the creation of the Honda Lean Network portal.

(AASA: Research Triangle Park, NC) -- The Marketing Executives Council (MEC) of the Automotive Aftermarket Suppliers Association (AASA) has just released “Independent Aftermarket Image: Quality Does Matter,” the second in its series of reports outlining the danger that low-quality, low-cost auto

(Gartner Inc.: Stamford, CT) -- The automotive industry is experiencing substantial change in response to the global recession, and there are four key focus areas that will have a lasting effect on the industry and force companies to establish new long-term value propositions, according to Gartn

(AICON 3D Systems: Braunschweig, Germany) -- Not only do portable coordinate measuring machines (PCMM) outplay their stationary colleagues when it comes to flexibility, they also impress with their attractive price.

(Hexagon Metrology, North Kingstown, RI) -- Hexagon Metrology Inc. has announced the immediate availability of the new Leitz PMM-G series of gantry coordinate measurement machines (CMM) at Gear Expo 2009 being held this week in Indianapolis, Indiana.

Quality professionals pride themselves in being efficient and are always searching for ways to improve their approach to improving processes. One of the methods for doing so is to have modern, up to date communication systems.