(ASQ: Milwaukee) -- The American Society for Quality (ASQ) is now offering quality professionals lean certification, as part of the Society’s 17 certification programs.

There’s an important tool for quality professionals that you may have overlooked in your effort to retain customers in this difficult economy. And unlike Six Sigma, ISO 9001 or 9004, lean, and total quality management (TQM), this tool won’t cost you anything.

(Wiley: Hoboken, NJ) -- Project management as a discipline grew out of the need during WWII for a system to manage the schedule, cost, and specifications

Consider the most fundamental of measurements: the measurement of physical distances, as when we use feet and yards, or meters. Once upon a time, a foot must have been thought of as the size of, well, a human foot, without worrying whose foot exactly.

If you’re like me, the point at which “work” most closely approximates “play” is when you get to fire up the right side of your brain and do some out-of-the-box thinking about new projects.