I find that most CEOs and top management believe their organization delivers awesome customer service. But if you asked all 330 million people in the U.S. to identify five customer service leaders, most would not be able to come up with them.

(IDS: Obersulm, Germany) -- IDS Imaging Development Systems introduces a new 3D camera in the Ensenso product line.

(Ametek: Berwyn, PA; Telguard, Atlanta) -- Telguard, a leader in security and life-safety technologies, has introduced its latest innovation: the TG-7FM 5G L

(NewTek: Pennsauken, NJ) -- NewTek custom-designs linear position sensors for companies that can no longer source replacement LVDTs from original suppliers.

(WFL: Linz, Austria) -- WFL is offering customers basic operator, programmer, or service training on its MILLTURN CNC machining system.

Roads are the backbone of our society and economy, taking people and goods across distances long and short.

Identifying one faulty turbine in a wind farm, which can involve looking at hundreds of signals and millions of data points, is akin to finding a needle in a haystack.

Last year, the corporate world adopted a new term: flattening. This refers to how tech companies, which rapidly hired droves of middle managers during the pandemic boom, are now eliminating this layer through widespread job cuts.

(Siemens Digital Industries Software: Plano, TX) -- Siemens has introduced the Virtual Product Expert (VPE), a support program for its CNC machine tool users, machine builders, dealers, and importers.

‘There is a tremendous opportunity for women to influence the manufacturing industry in a positive way,” says Lisa Dach, strategic business advisor at the