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JetBlue: A Bad Workman Always Blames His Tools

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The recent incident in which JetBlue stranded Flight 504’s passengers on a runway for seven hours reinforces the need for all but recreational travelers to adopt r

Global Launch of Endevco Subminiature Surface Mount Shock Accelerometers

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(Meggitt: San Juan Capistrano, CA) -- Meggitt Sensing Systems, designer and manufacturer of high-performance sensing and monitoring systems for air and land-based machinery in extreme environments, has introduced the Endevco model 71M series, a family of rugged, undamped subminiature surface mo

Pyzdek Institute Announces Online Lean Training

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(Pyzdek Institute: Tucson) -- The Pyzdek Institute LLC has added two online lean training classes to its portfolio of online courses on process excellence topics.

Joint Commission, SGS Offer Coordinated Accreditation and ISO Certification

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(The Joint Commission: Oakbrook Terrace, IL) -- The Joint Commission, a health-care accrediting body, and SGS Group, a verification, inspection, certification, and testing company, are joining forces to offer hospitals and critical-access hospitals in the United States the option of pursuing

Making Loyalty Programs Work

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Telltale markers are everywhere: the sliver of plastic clipped to a key chain, the colorful card positioned deep inside a purse, the frequent e-mail reminders about a “special” deal available only to members of a maybe not-so-exclusive club.

Deming Cup Awarded to Brent C. James, M.D., and Sergio Marchionne

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(Columbia Business School: New York) -- Columbia Business School’s W. Edwards Deming Center for Quality, Productivity and Competitiveness has announced the winners of the second annual Deming Cup. The winners received the award at a dinner at Columbia University on Nov. 2, 2011.

Podcast Explores Lean Transformation in Aerospace Supply Chain

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(Bosch Rexroth: Hoffman Estates, IL) -- Developed with lean manufacturing expert, Richard Rahn, Rexroth’s lean manufacturing podcast episode 17, “Lean Transformation in the Aerospace Supply Chain,” explores how to apply lean manufacturing concepts to the aerospace industry to improve produc

U.S. Labor Is a Quality Issue

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In a little more than a month, the U.S. presidential primaries will begin; in a year the national election will be upon us. To most politicians, most Americans, and the millions of unemployed, no issue is greater than creating jobs in the United States.

Aligning Forces for Quality (AF4Q) $100,000 ‘App Challenge’ Announced

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(RWJF: Houston) -- The Robert Wood Johnson Foundation (RWJF) has announced an Aligning Forces for Quality (AF4Q) $100,000 “app challenge”—a competition among technology developers to create easy-to-use online tools that help consumers find information on the quality of their local physicians

ISPE Releases Updated Water and Steam Systems Baseline Guide

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(ISPE: Tampa, FL) -- The International Society for Pharmaceutical Engineering (ISPE), a global nonprofit association of 22,000 pharmaceutical science and manufacturing professionals who use knowledge to create high-quality, cost-effective good manufacturing practices (GMP) solutions, will soo

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