Scientists Observe Record-Setting Electron Mobility in New Crystal Film
(MIT: Cambridge, MA) -- A material with a high electron mobility is like a highway without traffic.
InnovMetric and Other Exhibitors Coming to CMSC
As the July 22–25, 2024, Coordinate Metrology Society Conference (CMSC) rapidly approaches, quality professionals anticipate opportunities to explore and showcase various products and ideas from some of the biggest names and organizations.
Are EVs Losing on Authenticity?
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Ferruccio Lamborghini saw no need to replicate gas-powered traits in new electric vehicles, saying, “When I miss the sound and the fury, I take refuge in my garage and turn the key in the ignition of my Miura.” Photo by Ralf Roletschek, Wiki Commons; 1967 Lamborghini Miura P400.
Disclaimer: This isn’t meant to be a car review. This is an article on brand authenticity.
Seven Deadly CX Sins Revisited
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If you have unhappy customers, you might be committing one (or more) of these customer experience sins.
Years ago—actually nine years ago, in February 2015—I wrote about “The 7 Deadly Sins of Customer Experience.”
PLM Road Map EMEA & PDT Europe 2024
(CIMdata: Ann Arbor, MI) -- CIMdata and Eurostep have announced the upcoming PLM Road Map & PDT 2024 EMEA conference, scheduled to take place at the Lindholmen Conference Center in Gothenburg, Sweden, Oct.
Transforming Lives With 3D Scanning in Rwanda
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Handicap International members learn patient-measuring skills using the wireless Artec Leo 3D scanner.
Artec 3D has begun working with Handicap International to manufacture custom prosthetic devices for beneficiaries in refugee camps and their host communities in Rwanda.
How AI Is Revolutionizing Manufacturing
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Artificial intelligence could give us the last needed piece for fully automated manufacturing. Credit: Hyundai Motor Group
Powered through artificial intelligence (AI), the use of AI algorithms for manufacturing has transformed company operations and led to vast improvements in productivity, higher quality, and lower costs.
ANCA Launches ToolRoom RN35 Software
(ANCA: Melbourne, Australia) -- ANCA, a global leading manufacturer of CNC tool and cutter grinders, introduces RN35, the latest version of its ToolRoom software.
Hands-On Customer Service Training
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Try this exercise with your teams if you want them to really see what great customer service is. Photo by Nathan Dumlao on Unsplash
It’s all well and good to pontificate about “the customer comes first” or “deliver outstanding service,” but often it’s hard for your team members to wrap their heads around what that really means.