| Quality Digest

Superior Quality Drives Profitability

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QMS Documentation: Don’t Get Trapped by Your Words

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How to Manage Change

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Fluke Connect Transfers Measurement Data from Test Tools to Smart Phones

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An Analysis of ISO/DIS 9001:2014

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Story update 6/18/2014: In an earlier version of this article the editors changed ISO/DIS 9001:2014 to ISO/DIS 9001:2015. The error was ours, not the author's. The correct name of the document is ISO/DIS 9001:2014, as now shown.

World Health Assembly 2014

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Deming Institute Pre-Conference Session on Education and Quality Learning

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Proactive Relationship Management

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How Efficient Communications Are Damaging Projects

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A System for Satisfying Customers, Part 1

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Editor's note: This is part one of a serios about customer-centric quality management systems. Read part two here.

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