What Do ‘Above’ and ‘Below’ Average Really Mean?
Large Image Caption
Rankings with alleged helpful feedback might feel appropriate but should be avoided at all costs
Four Decision-Making Styles and When to Use Them
Sometimes leaders make bad decisions or harm team morale by making autocratic decisions without involving others. And other times they waste their team’s time by unnecessarily involving them.
How Will Real-World Evidence Affect 2017 FDA Guidances?
Large Image Caption
The`Advanced Medical Technology Association has asked the FDA to clarify how real-world examples support regulatory decision making
Finding Our Own Value—Growing by Understanding
There are those days where your personal kanban is on fire. You’re in a state of flow and tickets are just moving right along. The days go by and you look at your “done” column… it’s full. Really, really full.
Juggling Balls
Large Image Caption
They'll be back. Just wait and see.
In a 1995 interview, tech guru Steve Jobs posited that empires could crash and burn if the emphasis is on sales rather than on product.
ACSI: Wireless Competition Boosts Customer Satisfaction While Pay TV Fades
Large Image Caption
How does your provider stack up?
Customer satisfaction with subscription television is down 1.5 percent to a score of 64 (on a 1–100 scale), tied with internet service providers for last place among 43 industries tracked by the American Customer Sati
<em>The Management and Employee Development Review</em>
Large Image Caption
Understanding organizational psychology is key to helping your people be their highest, best selves
Taking the Step from <em>Gemba</em> Walks to Layered Process Audits
Large Image Caption
Layered process audits and gemba walks are both done on-site
Reading the Automotive Industry Action Group’s CQI-8 Layered Process Audit (LPA) Guideline, you might notice a line saying LPAs are “completed on site ‘where the work is done.’”
3D Research Is Smooth as Glass
Large Image Caption
Complicated high-precision structures made of glass, like this pretzel, can be manufactured in a 3-D-printing process developed at Karslruhe Institute of Technology.
Almost two years ago, Micron3DP demonstrated one of the earliest forays into 3D printing with glass.
Inside Quality Digest Live for June 9, 2017
Large Image Caption
Ultra-thin holograms would allow us to embed hologram technology into smart phones and watches.
The June 9, 2017, episode of QDL looked at MEP program funding, nanoholograms, and banning laptops. Plus, we talked to Lolly Daskal about “leading from within.”
