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Mike Richman
Published: Thursday, May 10, 2018 - 11:16 On the May 4 episode of QDL, we discovered that love is a key component to winning a Baldrige Award, learned how to be more efficient at work, and discussed how great art helps us to really see our processes. Here is an up-close look: “Undersecretary of Commerce and NIST Director Walter Copan Presents Five Organizations with Malcolm Baldrige National Quality Award” In this piece from MIT Sloan School of Management, lecturer Robert Pozen demonstrates how certain habit impinge on workplace efficiency. His Pozen Productivity Index (the test for which will take you an efficient three minutes or so) shows how productive you really are. Returning to the theme of the Baldrige Award, former program director Harry Hertz attended “Quest for Excellence” and returned with this report about common themes among the winners. Sneak peak: Love tops the list. “Next Time You Want to Identify Waste on Your Shop Floor, Visit an Art Museum” Learning to see… really see… is the key to surfacing issues with your processes. In this article, Mary Hallock, a technical specialist at IMEC, reveals how studying art can help sharpen our eyes to spot issue. You can check out our next episode of Quality Digest Live on Friday, May 11, either via our home page or our special player page. See you then! Quality Digest does not charge readers for its content. We believe that industry news is important for you to do your job, and Quality Digest supports businesses of all types. However, someone has to pay for this content. And that’s where advertising comes in. Most people consider ads a nuisance, but they do serve a useful function besides allowing media companies to stay afloat. They keep you aware of new products and services relevant to your industry. All ads in Quality Digest apply directly to products and services that most of our readers need. You won’t see automobile or health supplement ads. So please consider turning off your ad blocker for our site. Thanks, Mike Richman is the principal at Richman Business Media Consulting.Inside Quality Digest Live for May 4, 2018
Organizational excellence requires loving, learning, and looking
2018 Baldrige winners Bristol Tennessee Essential Services, Stellar Solutions, City of Fort Collins (CO), Adventist Health Castle, and Southcentral Foundation were honored to receive their awards at last month’s “Quest for Excellence” conference.
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Mike Richman
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