When Mary started with the company, she was enthusiastic, energetic, and consistently the top salesperson on the team. She got along well with her co-workers and was known for her superior customer service skills. But over time, something changed.

Understanding the distinction between document management and knowledge management is vital to operational excellence.

Alot has changed at the National Institute of Standards and Technology (NIST) during the past 120 years. For one thing, we were known as the National Bureau of Standards for the first 87 years of our existence.

(Greenlight Guru: Indianapolis) -- Greenlight Guru, the leading medical device quality management software (MDQMS) platform, announces the launch of

Ultrasonic testing has uses in many industries, from aerospace to hydrocarbon exploration.

The terms “customer-centric” and “customer-centricity” get thrown around a lot; oftentimes, it’s quite clear that they’re being used out of turn. I believe “customer-centric” is often confused with “customer focus,” but the two are very different.

(Zetec: Snoqualmie, WA) -- Zetec Inc., a global leader in nondestructive testing (NDT) technology, released a new on-demand webinar on how to inspect nozzle welds using phased array ultrasonic testing (PAUT) techniques including ray-tracing, scanner simulation, and coverage maps to produce full 3

(ISO: Geneva) -- Keeping food safe involves the combined effort of every single player in the food production chain, from farm to fork. That means everyone needs to be speaking the same language and adhering to the same rules.

Inspection sounds simple. Screen out the bad stuff and ship the good stuff. However, measurement error will always create problems of misclassification where good stuff is rejected, and bad stuff gets shipped.

More than 50 million Americans have received at least one dose of either the Pfizer or Moderna Covid-19 vaccine.