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Bus Schedules and the Lean Management System

Are you running on time?

Mark R. Hamel
Thu, 05/01/2014 - 09:09
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What do bus schedules have to do with a lean management system? Quite a bit, even though, obviously, the notion of a bus schedule is more metaphor (or is that analogy?) than reality.

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Effective lean management systems are largely constituted by “mechanics” and lean leadership behaviors. The mechanics include, among other things:
• Tiered meetings (aka huddles or reflection meetings) to drive alignment and problem solving
• Gemba walks during which leaders check the adherence to and sufficiency of standardized work
• Andons to flag and quickly respond to abnormalities and drive timely containment and problem solving at the lowest or most appropriate level in the organization
• One-on-one coaching to facilitate problem solving and personal development of the coachee 

 …

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