All Features
Michelle LaBrosse
When you run a small business (perhaps as small as just you), does failure ever really occur? I hear often in the media about this or that business being “too big to fail,” but in reality isn't it more like “too small to fail?”
I ask myself this question, more rhetorically than anything. I’ve…
Joerg Niessing
I’ve noticed that many companies are using the trendy term “digital transformation” without fully understanding what it means. Leveraging digital technology to make organizational processes and offerings more efficient may increase profit margins in the short term. But a true digital…
Mike Micklewright
In October 2014, 17-year-old Laquan McDonald was shot 16 times by a Chicago police officer. In November 2015, footage of the shooting was released and has been viewed all over the world. The footage shows an aggressive attack by a police officer, a supposed person of service to the community, as…
Kevin Meyer
My lean journey of more than 20 years has changed my life in many ways, perhaps none as pervasively as recognition of and disdain for waste.
Along with respect for people, waste awareness has changed my career, leadership style, and personal life. Observing waste has led to a life of increasing…
Ken Miller
I wrote last month about the need to increase security for imaging devices in hospitals. The devices I cited store both personal and medical information about patients and should be subject to standard security measures. Very often they are not.
Last month the U.S. Food and Drug Administration (…
Niranjan Deodhar
In the first article of this series, we explored what a process improvement (PI) function would look like if it could apply the principles of reducing waste and variation to its own processes. Here, we build on that analysis to identify the work practices that can drive better, faster, and cheaper…
TÜV SÜD America
The revised ISO 9001:2015 standard was published on Sept. 23, 2015. The release of this standard has many organizations preparing for the transition from ISO 9001:2008, and with transition comes uncertainty: How long will it take? What will it cost my organization? Where do I start? These and…
The U.S. Food and Drug Administration (FDA) is working with drugmakers in a new way to help the industry adopt scientifically sound, novel technologies to produce quality medicines that are consistently safe and effective—with an eye toward avoiding drug shortages.
When manufacturing problems…
Belinda Jones
The industrial metrology sector is an ever-changing landscape for 3D measurement professionals. In the thick of it you will find the Coordinate Metrology Society (CMS), the National Institute of Standards and Technology (NIST), and the UK's National Physical Laboratory (NPL)—each offering…
InnovMetric
Headquartered in Graz, Austria, the Andritz Group (composed of Andritz Hydro, Andritz Pulp & Paper, Andritz Metals, Andritz Separation, and Andritz Automation) is a leading global supplier of plants, equipment, and services provided to hydropower stations, the pulp and paper industry, the…
Rina Molari-Korgel
It is my pleasure to welcome you to this issue of CMSC World. Our 3D metrology community is small compared to the bigger circles of civil engineering, manufacturing engineering, or even quality engineering. An even scarcer sight is a female 3D industrial metrologist, such as me.
It has been and…
Mike Campbell, Ben Hughes, Dan Veal
I n this article, we present a wide angle, frequency scanning interferometer (FSI) system capable of measuring the absolute distance to multiple targets simultaneously.
A spatial light modulator has been integrated into the FSI sensor head, projecting multiple beams towards targets. Absolute…
James Brewton
The healthcare industry is under pressure to improve performance across strategic measures of performance, including delivery cost, operating revenue, employee engagement, patient safety, patient experience, and patient outcomes. A growing number of organizations turn to innovation as a way to…
Mark Whitworth
A recent article in The Wall Street Journal detailing how Boeing is facing up to 24 million dollars in FAA penalties over quality control going back several years across a number of locations shows how even the biggest manufacturers need to close the loop on quality control (QC). Closing the QC…
Fred Schenkelberg
Concurrent engineering is a common approach that pairs developing the product design and its supporting manufacturing processes through the development process. There are several reasons why this is a good idea.
Design engineers may require the creation of new manufacturing processes to achieve…
Davis Balestracci
Marketers are relentless in their efforts to seduce you with fancy tools, acronyms, Japanese terminology—and promises—about their versions of formal improvement structures such as Six Sigma, lean, lean Six Sigma, or the Toyota Production System, each with its own unique toolbox.
In my last column…
Bruce Hamilton
Mel Brooks fans will remember Spaceballs, his jocular jibe at the Star Wars franchise. In pursuit of a rebel ship, evil Lord Dark Helmet (played by Rick Moranis) orders his crew to accelerate their craft beyond the speed of light to “ludicrous speed.”
Although time travel remains within the…
NIST
Let’s say you’re a biotechnologist working to develop new medicines or a better test for forensic analysis. You might find yourself frequently using absorbance spectroscopy, a technique that allows researchers to identify even small amounts of a substance (such as DNA) or an antibody based on how…
Dan Nelson
Have you ever noticed someone struggling with a problem because he didn’t know the “trick” to solving it? Have you ever wrestled with a problem, only to discover that it actually wasn’t a problem; you were simply approaching it improperly? In these cases, the way forward is usually apparent after…
Mark Esser
Maintaining a social media account involves keeping track of the many random celebrations that can provide an excuse to post a story that otherwise might not have a timely hook. National Peanut Butter Day (Jan. 24 for the uninitiated) is just such a day.
While NIST chemist Carolyn Burdette spent…
Greg Anderson
A s the market gradually moves toward value-based reimbursement, hospital payments to physicians have also been in transition from purely productivity-based pay to incentives based in part on quality, patient experience, and efficiency of care. This shift has taken place in employment,…
Nikolai Klimov
Physicists at NIST’s Physical Measurement Laboratory (PML) have been working on a new class of chip-based photonic thermometers that measure temperature with light. Now the team has reached another key milestone with the creation of a system that tests and packages their photonic thermometers…
Chris Howells
Reputation is fast becoming one of the most important risks to manage. Build quantifiable arguments to get boards on board.
Corporate reputation, the close cousin of a firm’s brand, is one of the most intangible assets a company has. If a brand is the inside-out perception of a firm, reputation…
Jeffrey Phillips
Not long ago a new client asked our team to lead an innovation project to create a product. As always with a new client, we did a quick survey. It’s important to understand what the client knows and has attempted in the name of innovation.
In this case the client had adopted another consulting…
Dan Jacob
It’s shaping up to be an interesting year. The U.S. presidential campaign looks to be outrageous and entertaining, stocks started the year with a nasty hangover, and ranchers turned militant in Oregon. Although the outlook for quality management isn’t quite as exciting, there are a number of…