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How Chinese Products Went From Cheap and Cheerful to Trade War Weapons
Qing Shan Ding
Tensions are escalating between China and the United States over trade. The Chinese government has announced retaliatory measures on a range of U.S. products, including cars and some American agriculture products after the United States listed 1,333 Chinese products to be hit by punitive tariffs of…
Sino-U.S. Trade: Truth From the Shop Floor
Ryan E. Day
With the threat of a trade war between China and the United States looming, business relations between Asia and the West have not been this hot a topic since the Japanese Economic Miracle that was birthed shortly after WW II. Today, it is China’s turn on center stage as its soaring economic growth…
Frenemies: Will China and the United States Live Happily Ever After?
Mike Richman
In part one of this article, we discussed the origins of the United States and China, and how their relationship began to emerge. Many people might point to the United States as the ultimate example of a laissez-faire, free market, unfettered capitalist system. Some would also say that China…
Made in China: From Scary Bad to Scary Good
Dirk Dusharme @ Quality Digest
In part one we saw that China has made great strides in terms of product quality, notably in the tech sector. But it still has a long way to go in other products. Driven by the growing middle class, who like all middle class buyers want value for their money, and by the Chinese government’s desire…
Tales of a Kitchen Remodel Sourced in the United States
Ken Voytek
Without manufacturing, the room where you make dinner would be rather stark and barren. There’d be no pots, no pans, no stoves, no spatulas, no appliances—big or small. There’d be no way to prepare the meals that give you and your family sustenance. With no counter, there wouldn’t even be a place…
Made in China: From Scary Bad to Scary Good
Dirk Dusharme @ Quality Digest
Back in the 1950s and 1960s, Japanese products were synonymous with cheaply made. Anyone over the age of 50 probably remembers cheap Japanese transistor radios when they were a kid. We all believed, in the day, that the more transistors a radio had, the better. That wasn’t necessarily true, but try…
Frenemies: Will China and the United States Live Happily Ever After?
Mike Richman
In June of 1950, W. Edwards Deming began offering training to the Japanese Union of Scientists and Engineers (JUSE) on the precepts of statistical process control. At almost exactly the same time, Communist North Korea invaded and nearly overwhelmed their southern neighbors, who were immediately…
Made in China 2025
Laurel Thoennes @ QD
In May 2015, Chinese Premier Li Keqiang and his cabinet issued a strategic industrial plan; its title translates to “Made in China 2025.” The plan took more than two and a half years to draft and included the input of 150 experts from the China Academy of Engineering. Made in China 2025 was…
Taking the Heat: New High for NIST’s ‘Light Force’ Laser Power Meter
Jennifer Lauren Lee
Researchers at the National Institute of Standards and Technology (NIST) have been developing a novel way of measuring laser power. Their device, called the Radiation Pressure Power Meter (RPPM), makes its measurements using the force exerted by the laser light itself. The NIST team has now fully…
Use Comprehensive Process Assessment to Support ISO 45001
William A. Levinson
A job safety analysis (JSA) worksheet is almost identical in organization to a job breakdown sheet and standard work, all of which assess a job (or process) on a step-by-step basis. This suggests combining standard work with job safety analysis to support ISO 45001. The concept can be carried even…
Giving Workers Equal Representation on the Board
Beatrice Weder di Mauro
As the 21st century dawned, Germany was known as the “sick man of Europe,” with lower GDP growth and higher unemployment than peer nations such as France, Italy, and the United Kingdom. Today, it is widely admired as one of the world’s strongest economies and the undisputed economic leader of the…
How Broken Is Your Business Model?
Steve McKee
Hasbro recently reported a double-digit decline in revenue and a big internal overhaul. That followed Mattel’s news that it will be hiring its fourth CEO in as many years as it also tries to overcome slumping sales. Why are the behemoths of the toy business in such trouble? Because their most…
Eight Traits of an Effective Corrective Action System
Tim Lozier
Corrective action is often an effective means of identifying and correcting quality and compliance events within the organization that can arise through the result of complaints, audits, incidents, nonconformances, or any adverse events. Traditionally, the corrective action process is designed to…
Three Ways to Make Your Organization Agile
Maria Guadalupe
Your competition is no longer what it used to be. In this age of information at our fingertips, same-day delivery, and seamless payment options, customers now expect more from business than ever before. Companies must adapt to thrive. Agile, the flexible way of working, has spread from software…
Statistical Analysis: The Underpinning of All Things Quality
Mike Richman
There are many subjects that we cover regularly here at Quality Digest. Chief among these are standards (ISO 9001 or IATF 16949, for example) methodologies (such as lean, Baldrige, or Six Sigma), and test and measurement systems (like laser trackers or micrometers). One topic, however, is…
Building the Bonds of a High-Performing Team
Mike Figliuolo
You think you’re well on the way toward building and leading a high-performing team. You’ve got a clear vision and mission, and a nice set of prioritized initiatives. You have all the right people. But what starts differentiating a regular team from a high-performing team is chemistry and trust…
Defending Hospitals Against Life-Threatening Cyberattacks
Mohammad Jalali
Like any large company, a modern hospital has hundreds, even thousands, of workers using countless computers, smartphones, and other electronic devices that are vulnerable to security breaches, data thefts, and ransomware attacks. But hospitals are unlike other companies in two important ways. They…
Four Keys to Becoming a Data-Driven Human Resources Leader
Bill Petti
You have plenty of trended data on employee performance. You have a cutting-edge dashboard and seamless reporting capabilities. This makes you data-driven, right? Not quite. Optimizing your decision-making requires more than retrospective analyses. It takes shifting from knowing how long employees…
Inside Quality Digest Live for May 18, 2018
Mike Richman
During the May 18, 2018, episode of QDL, we had a terrific conversation with Gary Confalone of the Coordinate Metrology Society, and also considered the importance of mindfulness and good manners in life and work. Let’s take a look: CMS Corner interview with Gary Confalone Confalone is the CEO and…
Focusing on What Matters
Mike Richman
There are many ways that we lose attention on tasks at hand. From nosy and noisy colleagues to extraneous emails and meetings to burdensome and often pointless short-term projects, even the most dedicated professional can misplace the ability to find meaning and value in the daily routine. And that…
Effective Supplier Integration for FDA- and ISO-Compliant Quality Systems
Tom Middleton
Markets and manufacturing practices continue to evolve, and companies now outsource to an increasing number of global manufacturing and supply partners. As companies have pursued this broadened supply chain strategy, the ability to manage both business and quality risks has become more challenging…
Boot Your Root (Cause)
Matthew E. May
Process improvers the world over rally around root cause analysis as if it were the holy grail of all things organizational. But is it? Understanding the root cause of a problem certainly makes sense in the context of a present day situation carrying the potential for a correct answer or solution…
Inside Quality Digest Live for May 11, 2018
Dirk Dusharme @ Quality Digest
In our May 11, 2018, episode of QDL, we looked at overproducing ideas, bad quotas (aren’t they all), and how anger can help identify core values. “Questioning Quotas” When are quotas bad? Most of the time. But here’s a good example. “How to Find Your Company’s Core Values” Oddly enough, your…
Seven ‘Cardinal Sins’ of Supply Chain Management
Doug Surrett
The importance of supply chain solutions relative to a company’s efforts to maintain and improve quality are almost impossible to underplay. When enacting quality improvement programs, any company would do well to examine its supply chain model and processes as a fundamental means of improving…
The Four Principles of Dynamic Work Design
MIT Sloan School of Management
Traditional corporate hierarchies tend to rely on static design. There’s the CEO at the top, followed by directors and managers. Red tape and inefficient processes can bog down decisions.  Dynamic work design is a more effective method of managing workflow, especially intellectual work, says MIT…

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