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How Employees Can Become Better Organizational Citizens
Knowledge at Wharton
Food Co., a pseudonym for a large food processing plant in the U.S. Northeast, had been operating successfully for several years when the plant manager realized he had a problem he couldn’t solve alone. The employees did their jobs well, but they didn’t seem to care much about taking care of each…
Three Ingredients for Digital Marketing Success
Lisa Apolinski
According to Harvard Business Review and the post-Covid CMO survey, social media marketing spending saw a 74-percent lift in 2020. In addition, traditional marketing activity was projected to decline during the same time period. Digital marketing is becoming more of a budget focus for companies,…
Five Critical Mistakes for Disruptive Innovators to Avoid
Karla Jo Helms
Disruptors are defined by several characteristics. They see beyond the existing status quo and challenge it by visualizing improvement and the outcome of that solution. Innovators do not provoke anger for its own sake, but they are not afraid to upset the competition or even potential allies. They…
If They’re Not Ready to Change Gears, Specialized Companies May Be Left in the Dust
Sachin Waikar
Know who invented the first digital camera? It was Kodak—or more accurately, an engineer at the historic camera company who conceived the technology and built a prototype in 1975. But corporate leadership had no interest in pursuing the idea, given the company’s dominant position in the market for…
Engineers Create 3D-Printed Objects That Sense How a User Is Interacting With Them
Adam Zewe
MIT researchers have developed a new method to 3D print mechanisms that detect how force is being applied to an object. The structures are made from a single piece of material, so they can be rapidly prototyped. A designer could use this method to 3D print “interactive input devices,” like a…
Virtual Brainstorming Is an Innovation Advantage for Hybrid and Remote Teams
Gleb Tsipursky
Fear of losing their innovative edge pushes many leaders to reject hybrid and virtual work arrangements. Yet extensive research shows that hybrid and remote teams can gain an innovation advantage and out-compete in-person teams by adopting best practices for innovation, such as virtual…
Artificial Intelligence Is Smart, But Does It Play Well With Others?
Kylie Foy
First published Oct. 4, 2021, on MIT News. When it comes to games such as chess or Go, artificial intelligence (AI) programs have far surpassed the best players in the world. These “superhuman” AIs are unmatched competitors, but perhaps harder than competing against humans is collaborating with…
Meeting International Environmental and Quality Standards With Electrode Boilers
Dirk Dusharme @ Quality Digest
The pressure for industry to reduce harmful emissions and greenhouse gas emissions in particular has increased significantly in the past few years. Recently, President Joe Biden set an aggressive new target for the United States to reduce net greenhouse gas emissions by 50 to 52 percent from 2005…
How to Implement a Manufacturing Apprenticeship Program
Gregg Profozich
Apprenticeships have a proven track record of producing strong results for both employers and workers. Apprenticeship programs offer access to hundreds of occupations in high-growth and emerging industries, with an average annual starting salary of $72,000 for employees who complete a program and a…
It’s Time to Lose the Luddites
William A. Levinson
Luddism is, as depicted by Henry Ford, “...the theory that there is only so much work in the world to do and it must be strung out.”1 This dysfunctional paradigm is shared today by otherwise highly capable people such as Elon Musk, Bill Gates, and Mark Zuckerberg, while former New York Mayor Bill…
A Glimpse Into the Peach Orchard of the Future
Anna Akins
More than 130 million pounds of peaches are produced in Georgia per year, and the Southern staple has a total farm gate value of more than $71 million, according to recent estimates. But cultivating peaches is a complex and manually intensive process that has put a strain on many farms stretched…
Choosing the Right Technique for Failure Analysis
Bryan Christiansen
Learning from past failures is the best way to understand and prevent future equipment breakdowns. In practice, that learning process falls under the umbrella of failure analysis. These days, there are plenty of failure analysis techniques to choose from. They all come with a specific set of…
Making Measurements With a Fine-Toothed Comb
Rebecca Jacobson
To many people, a measurement sounds mundane, like marking ticks on a ruler or reading the line on a thermometer. It’s a piece of data. And they tend to think that improved measurements look like finer and finer ticks on a ruler—which doesn’t seem very exciting. But making new measurements is more…
Animal's ‘Swiss Army Knife’ Could Help Build Better Robots
Jason Maderer
New research from the Georgia Institute of Technology finds that elephants dilate their nostrils in order to create more space in their trunks, allowing them to store up to 5.5 liters of water. They can also suck up three liters per second—a speed 50 times faster than a human sneeze (150 meters per…
Regional Hospital Inspires What Baldrige Community Does Best: Benchmarking
Dawn Bailey
‘We didn’t get here on our own,” said Brian Dieter, president and CEO of Baldrige Award-recipient Mary Greeley Medical Center (MGMC), speaking at the 32nd Baldrige Quest for Excellence Conference. “We think we are very much better as a result of having learned from [other Baldrige Award recipients…
Why Small Manufacturers Should Consider a Manufacturing Execution System
Chuck Werner
Manufacturers should routinely ask themselves: “How do I know what my problems are?” The old-school way to answer this question was based on having the resources to produce spreadsheets of operational data and the expertise to analyze the data and understand how to respond. This does not describe…
Making Effective Use of Outside Innovation
Felipe Monteiro
Bringing innovation inside an established firm, even one that has created novel ideas in the past, is not as simple as just purchasing bundled external knowledge and expecting it to work wonders at headquarters right away. Enel CEO Francesco Starace’s mandate was to create long-term sustainable…
Insights From the Field: Training Is More Than Onboarding
Kiley Becker
I was recently on a trip to visit a manufacturing facility for one of our clients. My connecting flight didn’t arrive on time, which delayed my arrival and put me on a tight schedule. When I got to the rental car agency, I saw more than 20 people waiting in line, and my heart sunk. “Should I call…
Redefining Hybrid Office Space to Boost Quality Employee Productivity
Gleb Tsipursky
How should organizations—including their quality departments—reshape office space to maximize productivity in the future of work? What will the new workspace—from the office to homes—look like in the future? We know it will be different. But to survive and thrive in the post-Covid world, you need…
What Is Workforce Innovation?
Matt Fieldman
This article is the sixth in a monthly series by the the America Works initiative. As a part of the Manufacturing Extension Partnership (MEP) National Network’s goal of supporting the growth of small and medium-sized manufacturing companies, this series focuses on innovative approaches, and…
Operational Readiness: The Precursor to Operational Excellence
Rich Tree
Following any tech transfer project, the subsequent startup of the manufacturing line is almost always full of challenges. The goal is to start up as soon as possible once the project is completed but also to achieve steady-state throughput as quickly as possible after the startup begins. This type…
Unprecedented Plasma Lensing for High-Intensity Lasers
UC Berkeley NewsCenter
High-power laser pulses focused to small spots to reach incredible intensities enable a variety of applications, ranging from scientific research to industry and medicine. At the Berkeley Lab Laser Accelerator (BELLA) Center, for instance, intensity is key to building particle accelerators…
Hexagon Robotic Control Software Accelerates Autonomous Quality Assurance for Industry 4.0
Hexagon Manufacturing Intelligence
Hexagon’s Manufacturing Intelligence division, which supplies smart manufacturing technologies to giants from Volkswagen to Boeing, has unveiled HxGN Robotic Automation, pioneering robotic programming and control software that enables nonspecialist quality professionals to program industrial robots…
Why Do EV Batteries Need Better Performance Tests?
Emily Newton
Electric vehicles (EVs) are becoming more popular. The consumers interested in buying them generally want to know answers to questions such as: Is the car’s battery an explosion or fire risk? Will its useful life match or exceed the vehicle’s? Will the battery charge as fast as promised? Can it…
Frontline Quick-Service Restaurant Workers Favored Over Technology by Consumers
Quality Digest
Labor demand is continuing to outstrip labor supply by a wider margin despite record job openings. The hospitality industry is just one industry taking hard hits, with some restaurants reporting temporarily closing or cutting hours due to the labor shortage. But just as restaurants look to robotics…

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