Anthony V. Fasolo’s default image

By: Anthony V. Fasolo

As a regional director for loss prevention for the Marriott Corp. in the 1980s, I attended an “Insight To Time Management” seminar conducted by Charles Hobbs of Salt Lake City. The ideas in this article I got from that seminar and from more than 40 years of personal experience, with Marriott and with local, state, and the federal government.

Fred L. Eargle’s default image

By: Fred L. Eargle

Meet Chet, industrial engineer and manager of a small manufacturing department. He just came to this company a few months ago. This is his second job since graduation. He was a line supervisor for about a year at his previous company. He felt that job was too confining and prevented him from using the full extent of his college degree. He’s read all about quality and human relations and can’t wait to bring his people to their full potential.

Dan Coughlin’s default image

By: Dan Coughlin

If you have only $10,000 to improve your business, should you pour it into a marketing initiative or a performance initiative? I vote for improving performance every time. The long-term payback will be extraordinary.

The quality you provide to customers is the value that they receive from the performance of your products and services.

David Weldon’s default image

By: David Weldon

This article is reprinted with permission from the July 2007 issue of ExecDigital.

Paul Midler’s default image

By: Paul Midler

Numerous news stories this past month have focused on concerns about the quality and safety of certain Chinese exports. In this opinion piece, Paul Midler discusses “quality fade” in China, which he defines as “the deliberate and secretive habit of widening profit margins through a reduction in the quality of materials.”

Bipin Roy’s picture

By: Bipin Roy

Story update 11/1/2010: We had the incorrect author shown for this story. The author is Bipin Roy.


Welcome to the information technology world of governance boards, compliance councils, Sarbanes Oxley, and audit committees that continually invent stringent rules and regulations to make the daily job of an IT manager harder than ever before. It’s scary to visualize all these new regulatory bodies chiming in to see whether you’re doing the right thing!

Craig Cochran’s picture

By: Craig Cochran

War heroes are a special category of leaders. They embody bravery, resoluteness, and strength—quintessential attributes of good leaders. This is exactly the sort of leader Shakespeare gives us at the beginning of Macbeth.

Quality Transformation With David Schwinn’s picture

By: Quality Transformation With David Schwinn

We recently lost two great American authors, Kurt Vonnegut and David Halberstam. I liked them because they told the truth. At least their truth agreed with my truth, and it seems like the truth of a great many other people.

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By: Denis Leonard and Bill Denney

For nearly 20 years, the Baldrige Criteria for Performance Excellence have proven themselves time and again to be a path to exceptional organizational performance. Used in more than 70 countries around the world, the seven categories of the criteria are often seen as essential for excellence.

Craig Cochran’s picture

By: Craig Cochran

A few years ago, I had the good fortune of doing some consulting with B&C Specialty Products in Hopeulikit, Georgia. B&C does light manufacturing, primarily plastic molding and assembly, and they also distribute imported products produced by companies in the Far East. They have about 150 employees and are the biggest employer by far in Hopeulikit.

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