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Tribal Knowledge: Quality Management Data for Historical Analysis

The smartest thing an organization can do is to give its members a place to document and share their wisdom

Mary McAtee
Thu, 03/27/2014 - 17:00
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Ever since people began handing down information from person to person and parent to child, there has been something called tribal knowledge. Most people can point to a specific skill they have or knowledge they possess that was transferred to them by an elder. This elder may have been a relative, a community member, a teacher, or a co-worker. I certainly rely regularly on wisdom and skills I gained from all of the above.

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One situation in particular stands out in my memory as a teachable moment I have never forgotten.

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Submitted by mfmatusky on Mon, 03/31/2014 - 07:43

Tribal Knowledge

It is important to be careful about storig tribal knowledge.  Tribal knowledge can be nothing more than one person's opinion.  More important than collecting this "wisdom" is validating it and incorporating it into standards that are 1)the core of everyone's work and 2)can be passed on through training.

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