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All News

New Standard Applies to Market Research Industry
The International Organization for Standardization recently published a new international standard for the market research industry. Market research is now a global industry and the cross-border trade will be standardized by the implementation of ISO 20252, which encourages consistency…
ISO Considers Development of Crisis Management Standards
An International Organization for Standardization subcommittee recently discussed the development of standards to improve crisis management for natural and man-made disasters. Approximately 70 delegates from 30 countries, including 12 developing countries, attended the first meeting of…
July Summit Will Focus on U.S. Standards’ Effects Abroad
The National Institute of Standards and Technology will host a meeting to help strengthen U.S. standardization efforts that help developing nations build their economies.The Options for Actions Summit will include trading partners’ assessments of U.S. standards-setting activities provided…
New Task Force Will Create Interoperable Standards
The U.S. Department of Homeland Security (DHS) plans to form a task force to develop standards to facilitate interoperability of communications equipment used by various emergency personnel. A recent DHS report highlights the need for interoperable emergency communications devices. The…
Scare Tactics
In a recent Volkswagen Jetta commercial, a pleasant conversation between two friends is abruptly interrupted by a horrific accident. Fortunately there are no injuries thanks to the air-bag system in the Jetta. Similar experiences are provided by Allstate Insurance warning us to buy a…
Changing Times
Most large U.S. multinational companies have undergone—and are currently undergoing—great changes, according to a recent study. The typical company is using an average of five change-management strategies to navigate internal barriers, indicates the report. Predictably, the vast majority…
Concept of Quality Defined in New Book
A new book defines quality using the fictional story of an eclectic group of characters trapped inside a train car during a snowstorm. Written as a business fable, On Track to Quality (Lighthouse Point Press, 2006) uses a casual narrative and character dialogue to examine and define the…
New Publication Addresses Quality of Elder Care
The National Committee for Quality Assurance and Pfizer Inc. have jointly released a publication that profiles strategies and recommendations for improving the quality of care for older adults. Quality Profiles: The Leadership Series—Focus on Enhancing Care for Older Adults offers a…
AIAG Announces New Certification Program
The Automotive Industry Action Group recently launched its Supply Chain Institute, an organization that will offer quality aptitude certification to validate the effectiveness of quality core tools training received from any organization. The goal of the Supply Chain Institute is to reduce…
Northeast Shingo Prize Recipients Announced
The Greater Boston Manufacturing Partnership (GBMP) recently announced four recipients of the Northeast Shingo Prize for Excellence in Manufacturing.The prize is awarded annually and is available to businesses in Maine, Massachusetts, New Hampshire, Vermont and Rhode Island. Applicants are…
Rock With Six Sigma
Six Sigma has gained a reputation as a data-driven statistical methodology for process improvement. If the statistical methodology by itself were responsible for Six Sigma’s success, then there would be nothing new in Six Sigma. Methodologies based on data-driven statistics have been known for many…
Six Sigma Boosts Dow’s Energy Efficiency
The Dow Chemical Co. recently received an award for leadership in energy management. The award was presented at the 28th-annual Energy Technology Conference, which brought together members of the international industrial energy community. The award recognized Dow for its global focus on…
New Book Advocates BPM to Launch Six Sigma Projects
Business process management (BPM) is an ideal platform for implementing Six Sigma, according to a recently released book.In 2006 Workflow Handbook (Workflow Management Coalition, 2006), author Setrag Khoshafian highlights the similarities of BPM and Six Sigma as they relate to…
Pitney Bowes Credits Six Sigma
Eastman Kodak Co. recently named Pitney Bowes Management Services “Supplier of the Year.” Pitney Bowes reports that its use of Six Sigma helped it achieve cost efficiencies and process improvements that resulted in significant savings to Kodak. This is the fourth supplier recognition…
Nu-Biz, Crystal Ball Form Partnership
Nu-Biz, a South African software company, recently partnered with Decisioneering Inc.The partnership will allow Nu-Biz to market and use Decisioneering’s Crystal Ball software, which transforms Excel spreadsheets into powerful tools for risk management, predictive modeling and value…
Manufacturing Group Receives NIST Award
The Corporation for Manufacturing Excellence (Manex) recently received an award from the National Institute of Standards and Technology for its service to the manufacturing sector’s effort to enhance competitiveness.Selected from more than 1,500 applicants, Manex was honored at the 2006…
Israeli Quality Conference Announced
The Israel Society for Quality will hold its 16th-annual international conference in November.The International Conference of the Israel Society for Quality will be held Nov. 14–16 at the David Inter-Continental Hotel in Tel Aviv. The event’s theme is “Quality as a Catalyst for Global…
IQS and QAD Form a Software Partnership
IQS Inc., provider of enterprise quality and compliance-management software, has partnered with QAD Inc., a provider of enterprise resource planning software.The companies report that the partnership was formed in an effort to provide customers with a complete, globally supported…
New Books Explore Baldrige Criteria, Management
Productivity Press recently released two new books that focus on the use of the Baldrige Criteria in organizational improvement efforts and on strategies for maintenance management, respectively.Baldrige Award Winning Quality—15th Edition—How to Interpret the Baldrige Criteria for…
Shorewood Packaging Improves Lean Productivity
At the Shorewood Packaging Midland Avenue facility in Toronto, real-time information helps yield world-class lean manufacturing results. Shorewood Packaging is part of International Paper, which has operations in more than 40 countries and sells its products in more than 120 nations. Shorewood…
AIAG Conference Spotlights Automotive Best Practices
The Automotive Industry Action Group will host its first Best Practices Summit in Novi, Michigan. The event will be held June 7–8 at the Rock Financial Showplace and will coincide with Quality Expo Detroit. The summit will include three session tracks: Product Lifecycle Management,…
Ducommun Receives Lean Award
Ducommun AeroStructures Inc. manufactures components and assemblies for military and commercial aerospace applications, and recently received the Boeing Silver Eagle Award for its lean initiatives.Ducommun Aerospace is a subsidiary of Ducommun Inc. The company’s Monrovia, California,…
PQ Systems Re-Releases Classic Video
PQ Systems has re-issued the classic film “Right First Time” in DVD format as a 50th-anniversary celebration of its effect on the world of process improvement. The film was produced by London Television and released by the British Productivity Council in 1956, when the manufacturing…
Hazardous Substance Process Management Symposium Approaching
HSPM2006 will offer attendees dozens of ways to save millions of dollars while achieving compliance with RoHS, waste from electric and electronic equipment and all green process requirements. Experts from three continents, many countries and at least 14 different states will be…
Statit Releases New Software Suites
Statit Software Inc. has released three next-generation software suites for SPC, business graphics and statistical analyses, among other applications. Statit e-QC, Statit e-Server and Statit Custom QC include enhanced flexibility for dashboard creation, new quality control benefits,…

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