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New ISO Standard for Management System Certification
A new standard from the International Organization for Standardization and the International Electrotechnical Commission is designed to increase confidence in management system certification. ISO/IEC 17021:2006, "Conformity assessment—Requirements for bodies providing audit and…
Balancing Lean and Six Sigma
Lean and Six Sigma have been implemented for many years and organizations have benefited from both methodologies. With Six Sigma, corporations have reaped benefits in the billions of dollars. With lean, organizations have reported up to 90-percent reductions in space utilization and cycle-times.…
PowerSteering and CSC to Manage French Effort
SFR, the second-largest telecommunications provider in France, has selected PowerSteering Software to manage its Six Sigma-based quality improvement program. In an effort to finance new investments, innovate and reinforce its competitive position, SFR has already started several projects…
Here’s the Cure
In the last InsideSixSigma issue, we published a brain teaser by Steve Wise, who proposed a scenario and asked you to pick a chart that best described the situation in a manufacturing operation. Here, Wise gives the correct response and comments on the wrong ones. Correct response The…
Six Sigma and Lean, Happily Ever After
According to recent research, lean and Six Sigma are destined for eternal togetherness. The Avery Point Group, a national executive search firm that specializes in lean and Six Sigma, conducted a survey in which the desire for Six Sigma skills outpaced that for lean skills by a wide…
Lean Six Sigma for Supply Chains
A new book offers a 10-step process for applying lean Six Sigma to supply chain management. Lean Six Sigma for Supply Chain Management (McGraw-Hill Professional, 2006), by James William Martin, provides a description of the tools, methods and concepts for lean Six Sigma management as…
Adm. Skinner to Address WCBF Conference
Rear Adm. Walter Skinner, AIRspeed Command Deployment Champion, will deliver the keynote address at WCBF’s 3rd annual Six Sigma in Service & Transactional Environments Conference. Skinner will present a case study entitled “Achieving Transformation in Service and Transactional…
Rule Breaking 101
Conversation at a business luncheon tends to be focused on work. The meal and service are secondary concerns. Still, clumsy service or a poorly prepared meal can ruin a productive business meeting, and a delightful meal and impeccable service can make such an experience enjoyable. Recently, I had a…
CogniTens Wins Innovation Award
CogniTens Ltd. recently won the Technology Innovation of the Year award from market and technology research organization Frost & Sullivan. The award recognized CogniTens’ contributions to the dimensional metrology market, specifically for its CoreView and OptiPlan software products, as…
Juran Institute Becomes Connecticut Vendor
The Juran Institute was recently approved as a vendor for the state of Connecticut’s Aerospace and Defense Initiative. The initiative supports Connecticut’s Next Generation Competitiveness Strategy, and assists the state’s defense and aerospace industry in achieving improved…
Lean, Six Sigma Synergy
A recently released book explores four characteristics of highly successful businesses and finds that a major feature of quality and process improvement is the synergy between them. Hoshin Kanri for the Lean Enterprise—Developing Competitive Capabilities and Managing Profit, (…
Publisher, Consultancy Merge
GOAL/QPC, a publisher of quality training guides, recently merged with The Center for Quality of Management, a quality-improvement consultancy. GOAL/QPC publishes the Memory Jogger series of pocket-sized training materials. CQM is best known for its education and advisory programs for…
Metris Forms NASCAR Partnership
Richard Childress Racing, a nine-time NASCAR champion, has partnered with metrology company Metris USA. Metris will provide RCR with high-technology contact and optical metrology equipment to boost the performance of its engines. “Racing has always been about pushing the limits of…
High-Tech Drug Delivery
A newly developed family of biodegradable polymers has shown potential for use in intracellular delivery and sustained release of therapeutic drugs to the acidic environments of tumors, inflammatory tissues and intracellular vesicles that hold foreign matter. These polymers have several…
Learn Clinical Statistics
An upcoming seminar will introduce basic statistical concepts fundamental to clinical research for professionals who don’t have a lot of statistical experience. “Clinical Statistics for Nonstatisticians” will be held Oct. 16–17 at the Renaissance Prague Hotel in Prague, Czech Republic;…
PhRMA Announces New Chairman
Kevin Sharer recently became the chairman of the board of the Pharmaceutical Research and Manufacturers of America. Sharer is chairman and CEO of Amgen Inc. He replaces Peter R. Dolan as PhRMA chairman, who recently resigned from the position. Sharer will be responsible for leading and…
NQA Receives ISO 13485 Accreditation
National Quality Assurance USA Inc. recently received accreditation to ISO 13485 from ANSI-ASQ National Accreditation Board (ANAB). ISO 13485 relates to requirements for the production of medical devices and related services. It’s based on the more generalized quality management…
Lower Cost, Broader Coverage Attract Medicare Enrollees
Lower premiums, lower out-of-pocket costs and a wider selection of prescription drugs were key features of plans chosen by most Medicare beneficiaries who enrolled in Medicare’s new prescription drug plan in 2006, according to a study released by the Pharmaceutical Research and…
Kloehn Anticipates Improvements With Infor Software
Kloehn Co. recently selected Infor’s Enterprise Reporting Program (ERP) Visual Enterprise and Visual Quality to help improve the efficiency of its manufacturing processes. Kloehn, a custom designer of fluidic components and assemblies for biomedical manufacturers, reports that its rapid…
’Quality Drives Lean’ Conference in Georgia
The synergies of lean and quality in improving any type of an organization’s processes and products are the focus of an upcoming conference. Quality Drives Lean, to be held Oct. 30 and 31 at the Crowne Plaza Ravinia Hotel in Atlanta, is designed to demonstrate to attendees how to match…
ASQ Book Explores Quality Improvement in Schools
Are you looking to improve the quality of classroom learning?A recently published book demonstrates that quality and continuous improvement systems have a rightful place in K-12 classrooms. Boot Camp for Leaders in K-12 Education: Continuous Improvement (ASQ Quality Press, 2006), by Lee…
Hexagon Buys Danish Company
Hexagon AB recently acquired Mikrofyn A/S, a Danish producer of machine automation and laser-leveling equipment. Mikrofyn is based in Odense, Denmark, and has 65 employees. It has an annual growth rate of about 30 percent. Hexagon reports that it will be consolidated into the parent…
U.S. Senate Honors Indiana Companies
The U.S. Senate recently honored several manufacturing companies in Indiana for their productivity improvements. The winner of the 2005 U.S. Senate Productivity Award is AK Steel-Rockport Works, a Rockport, Indiana, producer of flat-rolled carbon, stainless and electrical steels, and…
Mitutoyo Executives Arrested
Tokyo Metropolitan Police recently arrested the president and CEO of Mitutoyo Corp. on charges that the company illegally exported equipment that can be used in making nuclear weapons. Kazusaku Tezuka and four other Mitutoyo executives were arrested and charged with violating foreign…
Management and the <em>Bhagavad Gita</em>
Editor’s note: The Bhagavad Gita is a guide for millions of people around the world, particularly in India. Quality Digest is interested in anything that can affect quality in business, and Bhattathiri’s use of the Bhagavad Gita is unique in our experience. See what he has to say and tell us what…

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