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A recent column of mine described how deleting the cheese on a burger resulted in our not receiving a $10 credit. It was an example of a breakdown in customer service. Suffice it to say that contacting corporate management resolved the situation. But the question remains: Why does such a minor…
In recent years, many airplane manufacturers have started building their planes from advanced composite materials, which consist of high-strength fibers such as carbon or glass, embedded in a plastic or metal matrix. Such materials are stronger and more lightweight than aluminum, but they are…
A recent column of mine described how deleting the cheese on a burger resulted in our not receiving a $10 credit. It was an example of a breakdown in customer service. Suffice it to say that contacting corporate management resolved the situation. But the question remains: Why does such a minor…
In recent years, many airplane manufacturers have started building their planes from advanced composite materials, which consist of high-strength fibers such as carbon or glass, embedded in a plastic or metal matrix. Such materials are stronger and more lightweight than aluminum, but they are…
Story update 3/29/2011: We corrected an error in the next to last sentence. "p < 0.05" was changed to "p > 0.05."
One of the exercises I assign to students in my training involves creating two histograms from normally distributed random numbers. The results often look similar to those shown…
Story update 3/29/2011: We corrected an error in the next to last sentence. "p < 0.05" was changed to "p > 0.05."
One of the exercises I assign to students in my training involves creating two histograms from normally distributed random numbers. The results often look similar to those shown…
(ITT Corp: White Plains, NY) -- ITT Corp.’s SI Analytics brand has launched the TitroLine titrator series for advanced titration and dosing applications. This series completes SI Analytics’ offering of automatic titrators and includes the TitroLine 6000, TitroLine 7000 and TITRONIC 500 piston…
(ITT Corp: White Plains, NY) -- ITT Corp.’s SI Analytics brand has launched the TitroLine titrator series for advanced titration and dosing applications. This series completes SI Analytics’ offering of automatic titrators and includes the TitroLine 6000, TitroLine 7000 and TITRONIC 500 piston…
(Agilent Technologies: Santa Clara, CA) -- Agilent Technologies Inc. has introduced the U4154A AXIe-based logic analyzer. The new instrument combines an industry-leading state capture speed of 4 Gb/s on 68 channels and 2.5 Gb/s on 136 channels. It can capture data on eye openings as small as 100…
(Agilent Technologies: Santa Clara, CA) -- Agilent Technologies Inc. has introduced the U4154A AXIe-based logic analyzer. The new instrument combines an industry-leading state capture speed of 4 Gb/s on 68 channels and 2.5 Gb/s on 136 channels. It can capture data on eye openings as small as 100…
(AMACOM: New York) -- Author Todd Williams, certified project management professional and accomplished turnaround specialist, shares his field-tested project recovery process with every project manager struggling to avoid—or slog through—a disaster. It is also for, the author stresses, “anyone…
(AMACOM: New York) -- Author Todd Williams, certified project management professional and accomplished turnaround specialist, shares his field-tested project recovery process with every project manager struggling to avoid—or slog through—a disaster. It is also for, the author stresses, “anyone…
(Delcam plc: Birmingham, UK) -- Delcam will launch the 2011 R2 version of its PowerINSPECT inspection software, which is the first version developed for use on 64-bit computers. Other enhancements include improved visualization of the results, easier creation of automated inspection routines, full…
(Delcam plc: Birmingham, UK) -- Delcam will launch the 2011 R2 version of its PowerINSPECT inspection software, which is the first version developed for use on 64-bit computers. Other enhancements include improved visualization of the results, easier creation of automated inspection routines, full…
(DCS: Troy, MI) -- Dimensional Control Systems Inc. (DCS), provider of dimensional engineering software solutions and consulting services, has announced that Richard Rots, new business development and project manager for DCS, will address engineers and manufacturers at the COE 2011 Annual PLM…
(DCS: Troy, MI) -- Dimensional Control Systems Inc. (DCS), provider of dimensional engineering software solutions and consulting services, has announced that Richard Rots, new business development and project manager for DCS, will address engineers and manufacturers at the COE 2011 Annual PLM…
The 2011 International Shingo Prize Conference & Workshops are ready, set, and going this week in Covington, Kentucky, at the Cincinnati Northern Kentucky Convention Center. The main conference is Wednesday and Thursday, March 30–31, featuring dynamic learning sessions with expanded…
The 2011 International Shingo Prize Conference & Workshops are ready, set, and going this week in Covington, Kentucky, at the Cincinnati Northern Kentucky Convention Center. The main conference is Wednesday and Thursday, March 30–31, featuring dynamic learning sessions with expanded…
(Nikon Metrology: Brighton, MI) -- Nikon Metrology has introduced its latest stereoscopic microscope, the SMZ-745. The airtight, anti-electrostatic, and anti-mold design of the microscope prevents samples from being damaged by electrostatic discharge, as well as by contaminants such as dust and…
(Nikon Metrology: Brighton, MI) -- Nikon Metrology has introduced its latest stereoscopic microscope, the SMZ-745. The airtight, anti-electrostatic, and anti-mold design of the microscope prevents samples from being damaged by electrostatic discharge, as well as by contaminants such as dust and…
(Frost & Sullivan: Mountain View, CA) -- While there’s no denying the contributions made by advancements in technology and new applications for X-ray inspection systems, it is the rising standard of quality and safety of critical structural components that is expected to bring in revenue.…
(Frost & Sullivan: Mountain View, CA) -- While there’s no denying the contributions made by advancements in technology and new applications for X-ray inspection systems, it is the rising standard of quality and safety of critical structural components that is expected to bring in revenue.…
(DMSC: Arlington, TX) -- The Dimensional Metrology Standards Consortium Inc. (DMSC) announces that the next training workshop for DMIS 5.2, the Dimensional Measuring Interface Standard, is scheduled for April 18–21, 2011. The DMIS 5.2 / I++DME Training Workshop will include DMIS 5.2 as well as the…
(DMSC: Arlington, TX) -- The Dimensional Metrology Standards Consortium Inc. (DMSC) announces that the next training workshop for DMIS 5.2, the Dimensional Measuring Interface Standard, is scheduled for April 18–21, 2011. The DMIS 5.2 / I++DME Training Workshop will include DMIS 5.2 as well as the…
(Ono Sokki: Addison, IL) -- Ono Sokki Technology Inc. has once again created a new type of handheld tachometer, one that is completely ergonomic.
The new HT-4200 tachometer is small, thin, and lightweight, weighing less than 4.5 oz. Not only does it fit perfectly in your hand, it also slips…
