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TÜV SÜD America Expands Scope of Greenhouse Gas Verification Services
(TÜV SÜD: Peabody, MA) -- TÜV SÜD America Inc. announces that the ANSI Greenhouse Gas (GHG) Validation/Verification Accreditation Committee (GVAC) has approved its extension of scope of accreditation for GHG verification services. Sector groups TÜV SÜD America is now approved to perform project…
Standards Wars Workshop Spotlights Perspectives on Competition, Coordination
(ANSI: New York) -- Nearly 200 representatives of industry, standards and conformance organizations, government, and consumer groups gathered in Washington, D.C.—and 70 more tuned in via teleconference—for the May 12, 2011, American National Standards Institute (ANSI) workshop, Standards Wars:…
SENSOR+TEST Trade Fair and Conferences 2011
(AMA Service: Wunstorf, Germany) -- The SENSOR+TEST trade fair, scheduled for June 7–9, 2011, in Nürnberg, Germany, is the world’s leading forum for sensors, measuring, and testing. From simple microsensors to complex test rigs, from ready-to-use components to individualized services, the SENSOR…
Using Acceptance Sampling to Improve Quality
How do organizations confirm that supplier products comply with critical quality standards? For the most part, companies rely on inspectors to check incoming materials. Their results are compared with the company’s own quality standards and supplier-generated documents, such as certificates of…
Book: <em>Competitive Advantage: Linked Management Systems</em>
(Paton Professional: Chico, CA) -- With the economy still struggling, it’s increasingly clear that organizations need to get smarter with their resources or go out of business. Most modern businesses are required to comply with an astounding number of regulations, standards, and other rules,…
DataMan 500 Delivers Quick Barcode Reading for Manufacturing
(Cognex Corp.: Natick, MA) -- The high-performance, fixed-mount barcode reader, DataMan 500, from Cognex is now available for factory automation applications. DataMan 500 is the first ID reader to be powered by a proprietary vision chip, Cognex VSoC. The chip enables DataMan 500 to have unmatched…
Toyota Receives Findings from North American Quality Advisory Panel
(Toyota Motor Sales: Torrance, CA) -- Toyota has received recommendations provided in a report from its independent North American Quality Advisory Panel, led by former Transportation Secretary Rodney Slater. “We appreciate the panel’s efforts to help us further strengthen our processes, and we…
The Customer Is Always Right. Right?
The customer is always right. Everything we are taught about customer satisfaction is intended to keep us focused on this one principle, and we need to keep this in mind whenever we deal with the customer. Everybody’s business revolves around a customer base, whether we are a service company or…
3-D Scanning and Touch-Probing: Ideal Partners for QC
Reverse engineering and 3-D scanning are often considered synonyms. But 3-D scanning is also an efficient way to compare as-built physical objects to theoretical digital 3-D models (i.e., CAD models), and thus an essential asset to every quality control (QC) department’s tool box. Today’s 3-D…
The Dirty Dozen Quality Challenges
Lean, Six Sigma, and quality provide a set of tools and a framework for achieving excellence in any process. Quality professionals are able to help organizations determine if customer requirements are properly defined and if the organization is meeting those requirements. Lean practitioners have a…
Lean Management Systems and Mysterious Performance Metrics
Among other things, an effective lean management system drives process adherence and process performance. The daily accountability portion of the system includes brief tiered meetings with the stakeholders. At the tier I level, the core meeting participants are pretty much the natural work team…
World Accreditation Day, June 9
(IAS: Whittier, CA) -- More than 60 countries are participating in World Accreditation Day on June 9, 2011, a worldwide initiative jointly established by the International Accreditation Forum (IAF) and the International Laboratory Accreditation Cooperation (ILAC). The International…
Book: <em>The Enemies of Excellence</em>
(The Crossroad Publishing Co.: New York) -- Greg Salciccioli’s The Enemies of Excellence: 7 Reasons Why We Sabotage Success (The Crossroad Publishing Co., 2011) helps executives, business owners, and other leaders sustain their success during the turbulent times we live in. From the boardroom…
SME Announces Industry-Focused Manufacturing Event in Hartford
(SME: Dearborn, MI) -- To meet the changing needs of East Coast manufacturers, the Society of Manufacturing Engineers (SME) announced Mfg4, a new conference-driven event to be held May 8–10, 2012, at the Connecticut Convention Center in Hartford. The name Mfg4 references the four industries…
A2LA Receives IAF Recognition
(A2LA: Frederick, MD) -- The American Association for Laboratory Accreditation (A2LA) has been accepted as a Member of the International Accreditation Forum (IAF) Multilateral Recognition Arrangement (MLA) for the Main Scope: ISO/IEC Guide 65, Sub-scope: Product Certification. “A2LA is proud to…
Digital Cameras Ideal for Contrast Methods in Light Microscopy
(Warner Instruments: Hamden, CT) -- Warner Instruments has introduced a line of ProgRes Digital CMOS and CCD microscope cameras. These cameras are the result of more than two decades of experience in the development and production of high-end solutions for digital imaging. The versatile and cost…
Synergy 3000 3.1 Software Update Released
(Zontec: Cincinnati) -- Zontec Inc., a global developer of statistical process control (SPC) software solutions, announced an update to its Synergy 3000 for its customers worldwide. “Zontec customers know that they consistently receive new enhancements from us that enable them to make…
Persuasive Speech: How We, um, Talk Sways Listeners
Want to convince someone to do something? A new University of Michigan (U-M) study has some intriguing insights drawn from how we speak. The study, presented May 14, 2011 at the annual meeting of the American Association for Public Opinion Research, examines how various speech characteristics…
The Changing Game of Service Quality
Caveat emptor or “let the buyer beware” is a long-used phrase familiar to consumers. Your ability to get good service is proportional to your knowledge. Certain industries have poor reputations that make customers wary, but they remain reliant on the vendor to be honest with them. The predictable…
Barry Salzberg on Leadership as ‘the Norm, Not the Exception’
Barry Salzberg, CEO of Deloitte, has spent his entire 34-year career in one place, climbing the corporate ladder. From his first unsupportive manager at the New York-based professional services firm to the mentors who helped pull him up through the ranks, Salzberg learned to lead and be led,…
Event: Annual Conference on Quality and Patient Safety
(Joint Commission: Oakbrook Terrace, IL) -- Professor James Reason, whose seminal work on human error has shaped efforts to improve health-care safety, will be the keynote speaker at the June 8–10, 2011. Joint Commission and Joint Commission Resources’ Annual Conference on Quality and Patient…
CMSC 2011 to Feature 26 Technical Papers on 3-D Metrology Applications
(CMSC: Benbrook, TX) -- The Coordinate Metrology Society (CMS) has chosen 26 technical white papers to be presented at its annual Coordinate Metrology Systems Conference (CMSC), scheduled for July 25–29, 2011, at the Arizona Biltmore Hotel and Spa in Phoenix, Arizona. Technical paper submissions…
Book: <em>The Basics of Process Mapping, Second Edition</em>
The bestselling first edition of this influential resource has been incorporated into the curriculum at forward-thinking colleges and universities; a leading vocational technical institute; many in-house corporate continuous-improvement approaches, including Six Sigma; and the United Nations’…
Intertek Acquires Moody International
(Intertek: Boxborough, MA) -- Intertek, an international provider of quality and safety services, has acquired Moody International, a worldwide technical services organization dedicated to reducing clients’ risks by providing technical inspection services, staffing services, consulting and training…
Handheld Pressure Calibrators for Hazardous Areas
(AMETEK Calibration Instruments: Largo, FL) -- The new JOFRA HPC550/HPC552Ex family of handheld pressure calibrators from AMETEK Calibration Instruments offer deadweight accuracy and are rated intrinsically safe for potentially hazardous locations. The HPC550/HPC552Ex bring laboratory accuracy…

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