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Visual Goal-Setting, Planning, and Management Software
(SVT Systems: Colorado Springs, CO) -- SVT Systems has released GoalEnforcer, a Windows and Macintosh application that makes it simple to organize your goals visually, manage tasks and projects, and generate progress reports. Unlike traditional goal-tracking software, GoalEnforcer uses a unique…
Upcoming Courses: ISO 14001 Auditing and Conformance; Applied Sustainability
(Aarcher Institute: Annapolis, MD) -- Environmental compliance and management requirements create constant business and regulatory pressures. In September 2011, the Aarcher Institute of Environmental Training is offering a wide range of courses addressing multiple compliance and management…
Book: <em>The Little Book of Lean</em>
(Simpler Consulting: Pittsburgh) -- Simpler Consulting L.P., a global management consulting firm that helps companies improve processes to stimulate business-impacting results, has announced that its vice president, Chris Cooper, has published The Little Book of Lean (Simpler Consulting, 2011…
Appearance Is Key Differentiation for Automotive Websites
(J.D. Power & Associates: Westlake Village, CA) -- Website appearance, including design elements and color schemes, is driving many brand-level increases and decreases in shopper satisfaction with automotive manufacturer websites, according to the J. D. Power and Associates 2011…
Quality and Corporate Responsibility Share Values, Practices
(ASQ: Milwaukee) -- The American Society for Quality (ASQ)—a global community of people passionate about quality, who use their tools, ideas, and expertise to make our world work better—and BSR—a global network of member companies working to develop sustainable business strategies and solutions…
CMSC 2011 Attracts Hundreds of 3-D Measurement Professionals Worldwide
(CMSC: Benbrook, TX) -- The Coordinate Metrology Society announced that its annual Coordinate Metrology Systems Conference (CMSC) 2011 attracted more than 400 professionals in the precision 3-D measurement and inspection field. Manufacturers, engineers, scientists, quality control specialists,…
Good Service Is Good Business
Americans are placing an even greater premium on quality customer service this year. Results from an American Express survey indicate that seven in 10 Americans (70%) are willing to spend an average of 13-percent more with companies they believe provide excellent customer service. This is up…
Of Soup and Innovation
Cooking is not my forte, but I try. I intended my latest concoction to be interesting, new, and easy. It was a soup, made with nontraditional ingredients, and it won rave reviews at a neighborhood potluck. No one could guess all the ingredients, so it won the “unique” dish award. When asked…
Why Management System Standards Add Value, Part 2
In part one of this two-part article, we looked at the history of management system standards. Part two details some of the evidence that supports the assertion that these standards add value to organizations. A 2008 detailed study published by the Harvard Business School provides real data,…
SSPC Announces PCI Level 3 Coating Inspector Certification
(SSPC: Pittsburgh, PA) -- The Society for Protective Coatings (SSPC) has announced the release of the next level of its game-changing Protective Coatings Inspector (PCI) program, PCI Level 3. The PCI inspector certification was first introduced to the coatings industry in 2007. Since then, it's…
Sensor Allows Automated Surface-Finish Measurement on CMMs
(Renishaw: New Mills, UK) -- Renishaw has added the SFP1, a new probe option, to its REVO five-axis measurement system, which for the first time allows surface-finish inspection to be fully integrated within coordinate measuring machine (CMM) measurement routines. With a measurement capability…
Raman Microspectroscopy Now Featured on Microspectrometers and Microscopes
(Craic Technologies: San Dimas, CA) -- The CRAIC Apollo Raman spectrometer—developed and manufactured by Craic Technologies Inc., designer and manufacturer of scientific instruments—is designed for fast, easy micro-Raman spectroscopy. As such, it is perfect for research, metrology, and inspection…
ASQ Healthcare Conference 2011 Seeks Presenters
(ASQ: Milwaukee) -- The American Society for Quality (ASQ) invites you to help demonstrate the impact quality can have on health care. Share your best practices, successes, and proven techniques with an audience representing diverse backgrounds, countries, and industries at the Quality…
Manufacturing Leaders Seek Solutions for Shortage of Skilled Workers
(SME: Las Vegas) -- An unprecedented manufacturing event this September will examine and offer solutions to the critical shortage of skilled workers threatening the future of manufacturing in the United States. Experts cite rapidly changing industrial technology and the pending retirement of…
New Laser Alignment Kit for Industry
(Pinpoint Laser Systems: Peabody, MA) -- Pinpoint Laser Systems has introduced the Proline Alignment Kit, a visual laser system for checking and measuring straightness, flatness, squareness, parallelism, leveling, and many other tasks. This kit combines the features of a transit, an infinitely…
Lame Leadership and Little White Lies
Every leader tells a white lie every now and then, right? Perhaps—but that doesn’t make it OK. White lies can do serious damage to your reputation and can lead to much bigger issues down the road. Read on to see why cleaning up your act can help save your business. Picture this: It’s 4:30 p.m.…
Quality, Cost, and Speed: Can There Be a Balanced Decision?
The truism, “Quality, cost, and speed—pick two,” was often quoted throughout my career: meaning a production company could not achieve all three ideals and therefore must choose which two out of three ideals to concentrate on; • Sacrifice quality with low cost and high speed • Sacrifice cost…
Putting the ‘Continuous’ Back into Health Care Improvement
When the Japanese word kaizen entered the language of quality improvement via Masaaki Imai’s seminal book, Kaizen: The Key to Japan’s Competitive Success, (McGraw-Hill/Irwin, 1986), the author defined kaizen as “ongoing improvement involving everyone.” In a 2011 video posted on YouTube, Imai…
IBM Announces Innovation Lab Dedicated to Technology Services
(IBM: Armonk, NY) -- IBM has created the Services Innovation Lab (SIL), a new global lab that will initially comprise about 200 technology experts hand-picked from around the company. The lab will accelerate the expansion of real-time analytics and software automation in both IBM’s technology…
Who Says You Can’t Go Home?
Most of us, I’m confident, have some rather significant events in our lives that bring joy and excitement. It could be marriage, the birth of a child, perhaps a first grandchild, a new home, or retirement. Somewhere in all those events many of us will celebrate our 50th high-school reunion. That…
InfinityQS’ Steve Wise to Host Webinar on Quality Data Analysis
(InfinityQS: Chantilly, VA) -- InfinityQS International, a provider of real-time quality control software solutions, has announced that Steve Wise, vice president of statistical methods and Six Sigma Black Belt, will host a live webinar, “Box Plots and Pareto Charts for Quality Control,”…
TM18 Photoelectric Sensor Features Metal Housing for Harsh Environments
(Banner Engineering: Minneapolis, MN) -- Banner Engineering Corp. has introduced a new version of its TM18 EZ-BEAM compact photoelectric sensor for use in heavy-duty environments. The TM18 offers nickel-plated, die-cast zinc metal housing, as well as completely epoxy-encapsulated electronics.…
NSF International Launches NSF Reference Standards Program
(NSF: Ann Arbor, MI) -- NSF International, a global independent public-health organization with 66 years of experience, including 25 years of pharmaceutical expertise through its NSF Health Sciences Division, is launching NSF Reference Standards, which will produce reference standards that…
Book: <em>Lean Management Principles for Information Technology</em>
(Taylor and Francis: New York) -- Whether it’s because of a lack of understanding, poor planning, or myriad other things, 50 to 60 percent of the IT effort in most companies can be considered waste. Explaining how to introduce lean principles to your IT functions to reduce and even eliminate…
Manipulating Light at Will
Duke University electrical engineers have developed a man-made material that they say literally allows them to manipulate light at will. They say that the results of their latest proof-of-concept experiments could lead to the replacement of electrical components with those based on optical…

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