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Manufacturing Growth Drives Quality Concerns
During the Great Recession of December 2007—June 2009, employment and production in the manufacturing industry declined sharply. According to the U.S. Bureau of Labor Statistics, during the 24-month period between December 2007 and December 2009, the manufacturing industry lost 2 million employees…
Stepping Into Cloud-Based Quality Control
Lin Engineering is a California-based manufacturer of hybrid step motors that was founded in 1987 as a consulting company specializing in step-motor applications. Today, Lin Engineering is the largest manufacturer of 0.9-degree step motors in the motion control industry. As the quality and custom-…
The 12 Team Behaviors That Drive Team Performance
What can you do as a team member to help your team achieve The 6 Benchmarks of High Performance Teams? There are 12 team behaviors that directly affect the quality of your team’s results, the ability to make smart decisions, and the commitment to implement them. Task behaviors focus on what is…
The Qualities of a Superlative Leader: Intelligence, Part 1
He was the tenth son of a Boston soap maker. His father intended for him to enter the ministry but had only enough money for one year of schooling, and the profession required many. He therefore apprenticed the young man to another son, James, a printer. The apprenticeship did not go all that…
Count Data: Easy as 1-2-3?
Author's note: To my non-U.S. readers, I apologize for using the sport of baseball to make my points today—and during the World Cup, no less! It’s a perfect context, however, and I hope you will be able to understand the main points. In my last column, I talked about the different types of control…
Radioactive Cleanup: A Job for TRIZ
Editor’s note: This article continues the series exploring structured innovation using the TRIZ methodology, a problem solving, analysis, and forecasting tool derived from studying patterns of invention found in global patent data. A special meeting of the TRIZ executive committee had been called…
Olympus Adds New Features to Inspector Series Software
(OLYMPUS: Center Valley, PA) -- In response to increasing requirements for particle counting and cleanliness inspection, Olympus recently launched Inspector Series 5.64, an advanced image analysis software system that helps turn Olympus microscopes into high-performance analysis stations. OLYMPUS…
A New Approach to Negotiations
Classically, negotiations are thought to be about playing one’s hand well at the bargaining table: The right combination of resolve, nerve, and polish can get you what you want. But a new book from an MIT professor brings a different message: It’s what happens both before and after parties meet…
On Asiana, Driverless Cars, and Factories
I’ve always been interested in technology—its uses, advantages, and disadvantages. Regular readers know that I often advocate for manual solutions first, like whiteboards to run factories and a handwritten notebook for notes. Some believe that I’m against technology, but nothing could be further…
Creating a Culture of Compliance Across Your Supply Chain
Regulations such as the Foreign Corrupt Practices Act (FCPA), the UK Bribery Act, and the Dodd Frank Wall Street Reform and Consumer Protection Act (specifically Section 1502 on conflict minerals) have compelled companies to extend their compliance and monitoring efforts beyond the four walls of…
Learning Lean at Lunch
Who says business luncheons are a waste of time? Recently, I enjoyed one of the most productive business luncheons of my career. In February, I was dining with two senior-level professionals at an IT staffing firm. After the usual chitchat about the recent snowstorms and traffic snarls, we started…
An Economist Walks Into a Bar…
Except... it’s not a bar. And it’s three economists, not one. Three economists on a road trip to Maine after an academic conference in Boston wandered into a local shoe store looking to kill some time. Little did they know it would spark a nationwide trek in search of Main Street business lessons…
What’s Driving Tesla’s Open Source Gambit?
Should a car be treated like a piece of software? That is essentially what Elon Musk, CEO of Tesla Motors, has done. The billionaire, who made his fortune by co-founding and selling PayPal, recently dropped a bombshell on the automotive industry: In the spirit of the “open source” movement, he…
Validating for Success
Most of us, at one point or another, have been faced with making a decision to purchase a software application. Whether a simple application to manage your schedule or a more complex quality management software, the challenge is the same: How do you decide if a software application meets your…
The Truth About Acceptance Sampling, <br>Part 1
One of the common tools of quality assurance is acceptance sampling. Acceptance sampling uses the observed properties of a sample drawn from a lot or batch to make a decision about whether to accept or reject that lot or batch. Textbooks are full of complex descriptions of various acceptance…
Where the Magic Happens
From where I sit, flying high in the air, I can see the deep royal blue of the Atlantic. White waves are cresting around an island below, outlining the green and brown blob that, without a map, is nameless and unknown to me. I’m on my way to one of the islands off the east coast of Canada, an…
Solving the World’s Plastic Problem
Plastic is becoming a major problem worldwide: In 2012, the United States alone produced roughly 32 million tons of plastic waste, while recycling only about 9 percent of its plastic, according to the Environmental Protection Agency. This is because of the growing use of “nonrecycled” plastics,…
Conversations and Stay Interviews Are the Work of a Leader
I recently conducted a few exit interviews for clients, asking people about their reasons for leaving. What did they value about the organization? What advice would they offer that could benefit the organization? What would they like to see changed, if they were to come back? I asked these and…
Heavy-Duty Bore Gauges for Large Parts Measure Up to 12 in.
(Sunnen: St. Louis, MO) -- Sunnen GR-2245/2241 bore gauges combine rugged design with precise, reliable measurement to 0.0001 in. for heavy-duty large-part machining. Standard models are capable of checking bore diameters from 2 in. (50.8 mm) to 12 in. (300 mm) and bore lengths up to 24 in. (600…
Charles Darwin, Social Media, and the FDA’s New Guidance
If someone out in there in the wild wonderful world of the web takes a potshot at your drug or device, the first thing to do is take a deep breath and think. Any crisis communications executive worth her salt will tell you it’s often best to let the attacker eat silence rather than draw more…
Six Principles of Effectiveness
If efficiency is the economic use of human, psychological, and material resources, what is effectiveness? Go ahead and think about it. I’ll wait… Like many of you, I find the online Business Dictionary to be a useful resource. Here’s how they define effectiveness: The degree to which objectives…
Snowballs to Soot
Particles of soot floating through the air and comets hurtling through space have at least one thing in common: 0.36. That, reports a research group at the National Institute of Standards and Technology (NIST), is the measure of how dense they will get under normal conditions, and it’s a value…
Embrace Change
By electing President Obama in 2008, the people of the United States opted for change. In the May 2014 elections in India, the people of India opted for change by nominating N. Modi for Prime Minister after a long run by the Congress Party. The recent surges in polls and a realignment of…
High-Voltage CT Advances Inspection of Automotive Turbochargers
A microfocus computed tomography (CT) system from Nikon Metrology is being used by BorgWarner Poland to improve research and development of turbochargers for passenger cars, light trucks, and commercial vehicles. The high-power (450 kV) X-ray equipment is able to penetrate the dense materials used…
New Horizontal Video System From S-T Industries
(S-T Industries: St. James, MN) -- The new 7600 Series Horizontal Video Inspection System from S-T Industries is an all-new design from the ground up.  It features independent X and Y axes, which allow this instrument to handle very substantial part weight without significant error from deflection…

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