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Equator Flexible Gauge Enhances Speed With Feature Compare Interface
(Renishaw: Wotten-under-Edge, UK)) -- Renishaw’s Equator shop-floor comparative gauge gets a significant speed boost for single-point probing applications with its touch-trigger probing capability via the TP20 probe, which can now be used in addition to the scanning SP25 probe. The two probing…
It’s the Baldrige F-Word Season
I am of course talking about feedback; you needn’t admit that you were thinking a different word. Soon the first set of feedback reports will be sent to 2014 Baldrige Award applicants. So I thought this might be a good time to reflect on Baldrige feedback, and feedback in general. I have always…
Statistical Stratification, Part 2
My last article demonstrated a common incorrect technique—based in “traditional” statistics—for comparing performances based on percentage rates. This article will use the same data to show what should be done instead. To quickly review the scenario: In an effort to reduce unnecessary expensive…
This Family Business Does World-Class Lean
Justin and Michael Seibert knew that Athens, Georgia, was a place they wanted to lay down roots. After talking with a family friend who owned a sign manufacturing business, they determined their skill set and business outlook was a good match for the industry. So seven years ago they opened The…
Taking the Measure of a Manufacturing Training Program
(ITAMCO: Plymouth, IN) -- Indiana Technology and Manufacturing Companies (ITAMCO), provider of open gearing and precision machining services, has donated a Zeiss coordinate measuring machine (CMM) to the Precision Tool Manufacturing Training Program for high-school students. The new machine is…
The FDA Is Reading Your Facebook Page...
In a previous column, Michael Causey looked at the FDA’s relatively ho-hum guidance on social media. Since then, the agency has issued an interesting warning letter to a Utah-based dietary supplement maker for, among other alleged infractions, “liking” off-label claims made about its product on…
The Value of Registration
Organizations pursue registration to international standards for a variety of reasons, but in the broadest possible sense most agree that the goal is to improve business operations and reap financial rewards, either by saving money through increased efficiencies or in making money by getting or…
On Alleviating Tortured Data
Up until a few years ago, I wasn’t a big fan of run charts. Why not just go ahead and construct a process behavior chart and move on? Well, sometimes a run chart is more appropriate for certain data structures. For example, some data are “chunky”—see Donald Wheeler’s treatment of chunky data in…
LMT Introduces eCobalt
(LMT: Caro, MI) -- Laser Marking Technologies LLC, a division of The LMT Group, featured its newest edition to the COBALT product line at IMTS 2014. The eCobalt is the lowest cost and highest quality fiber laser-marking system on the market today. This laser can be used for direct part marking,…
Interested Parties and Internet Ads
Provision 4.2 of ISO 9001:2015 cites “Needs and Expectations of Interested Parties.” Interested parties include not only obvious stakeholders (customers, suppliers, employees, and owners), but also anybody who is affected, or perceives himself as being affected, by the product or service. Not all…
Why Kurtosis Is Like Liposuction
The word “kurtosis” sounds like a painful, festering disease of the gums. But the term actually describes the shape of a data distribution. Frequently, you’ll see kurtosis defined as how sharply “peaked” the data are. The three main types of kurtosis are shown below. Lepto means “thin” or “…
Thanks
Shortly after the death of the brilliant comedian and actor Robin Williams, his daughter Zelda quit Twitter and Instagram following online harassment over his death. How sad. We seem to somehow like to see the dark side of the world. Even my three tennis buddies seem unable to keep from trash…
Beyond Team Player
Employees want feedback that is meaningful and relevant to them, but often what they hear sounds like it’s been taken verbatim from one of those phrase books using stock comments like, “Mary is a team player and consistently thinks of others.” That statement could apply to Mary, or it could apply…
It’s Time to Get IEC 62304 Before It Gets You
Food and Drug Administration (FDA) medical device recalls are on the rise. An increasingly active FDA coupled with an increase of medical device software components is adding up to new challenges for manufacturers. It’s important to understand how the FDA uses IEC 62304, an international standard…
Connecting Customer Decisions to Design Decisions
Connecting our information about customer desires with our designs is difficult. If it seems simple, we probably missed something. In the realm of product development, the most challenging and often the riskiest part of the design process is deciding precisely what features or functions our…
Frost & Sullivan Presents the 2014 Growth, Innovation & Leadership Awards
(Frost & Sullivan: Mountain View, CA) -- Frost & Sullivan honored recipients of its 2014 Growth, Innovation & Leadership Awards at a dinner gala held Wed., September 17, in San Jose, California, at The Fairmont San Jose. The awards gala was preceded by a 60-minute CEO leadership…
Get Greater Visibility Into Audits
This is the fifth installment in our six-part series on how automating common business processes with enterprise quality management software (EQMS) can benefit your organization. In this installment, we’ll focus on the automated audit management process. Manual systems often don’t provide the…
Asking Questions Is Important
Along with an opposable thumb, we share one other trait with our hairy primate cousins: curiosity. We have an innate desire to understand “what happens if…” that begins in childhood. As we grow into adults, that natural curiosity dissipates, and we’re expected to have those answers (school, anyone…
There Are No P Values for the Variables in Nonlinear Regression
In a previous article, I showed why there is no R-squared for nonlinear regression. Anyone who uses nonlinear regression will also notice that there are no P values for the predictor variables. What’s going on? Just like there are good reasons not to calculate R-squared for nonlinear regression,…
Full-Time Equivalent Math
Full-time equivalent(s), commonly referred to as FTE(s), represents the number of equivalent employees working full time. One full-time equivalent is equal to one employee working full time. Typically, FTEs are measured to one or two decimal points. FTEs are not people. Rather, FTEs are a ratio…
Six Tips to Help the Automotive Industry Improve Quality and Reduce Recalls
(InfinityQS: Fairfax, VA) -- InfinityQS International, the global authority on real-time quality and manufacturing intelligence, offers six tips to help the automotive industry improve quality and reduce recalls across the supply chain, which will be discussed during the 2014 AIAG Quality Summit…
Are You a Honeymoon CEO?
Ihave worked with a number of CEOs during my many years of helping companies improve quality. Although all are different in their leadership styles, when it comes to their attitudes toward excellence, most top leaders fall into one of three categories. The honeymoon CEO The first is what I call…
Seven Things Superlative Leaders Understand About Problem Solving
Rachel was a new employee at a retail outlet. She was given the requisite week in the training room and then sent out to the sales floor. Part of her job was to restock merchandise that had been returned. She had been on the job but a few days when an item was returned in a damaged box. She…
LNS Research Launches Environment, Health & Safety Research Library
(LNS Research: Cambridge, MA) -- LNS Research, a technology research and advisory firm focusing on the industrial value chain, has released its Environment, Health & Safety (EHS) Research Library. Comprising research-based best practices, benchmark data, and thought leadership publications,…
Statistical Stratification... of Sorts
I chatted about u-charts for rates last time, and this column was going to be about p-charts for percentage data. These are the two major charts for dealing with count data and are helpful for stratifying a stable section of process performance. But something recently happened that saddens me and…

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