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Applied Root Cause Analysis, Part 1
Root cause analysis (RCA) is the process of finding the basic underlying cause for an effect we observe or experience. In the context of failure analysis, RCA is used for finding the root cause of frequent machine malfunctions or a big machine breakdown. But what exactly is RCA, and how is it done…
Who Is Shaping the Future of Autos: Tech Firms or Automakers?
Technology firms are the drivers of disruption across industries, but things will play out differently for automobiles, according to John Paul MacDuffie, Wharton management professor and director of the school’s Program on Vehicle and Mobility Innovation. Tomorrow’s vehicles will be built with…
PDSA As a Lean Agile Lens
We want to grow as professionals. We want our products to be better, our know-how to be deeper, our impact to be known and recognized. This is impossible without continuous improvement. I have met many mediocre professionals who are mediocre only for one reason: They feel like they are done…
WD-40 CEO: What It Takes to Lead
Leadership is not about the leader. On the other hand, leadership is all about the leader. Garry Ridge, CEO of the WD-40 Co., knows this lesson firsthand. In 2008, at the start of the Great Recession, when Ridge would travel from office to office and country to country, people would ask him how he…
ESPRIT CAM Improves Productivity for Long-Part Machining
(DP Technology Corp., Camarillo, CA) -- New technology for computer-aided manufacturing (CAM) has been introduced by ESPRIT CAM, part of Hexagon’s Manufacturing Intelligence Division that provides manufacturers with the control and flexibility needed to use multispindle and multichannel computer…
How to Choose the Right Smart Handheld Gauge
Inspection is often subject to the management team’s efforts at cost control or cost containment, as is the case with most other areas in modern manufacturing operations. Although it’s sound business judgement to maximize the value of every dollar, it also means that hard choices must be made when…
A Seven-Step Choreography for Thriving Teams
Remember the last time you tried to change your habits in a big way? Perhaps you made a vow to eat healthier, or to listen more actively during meetings. Whatever it was, whether you ultimately succeeded or succumbed to the force of old habits, you almost certainly struggled. You may have done well…
100% Inspection Using Camera-Based Cap Control With Artificial Intelligence
Strong price pressure combined with high-quality requirements—the beverage and bottle industry faces the classic dilemma of many industries. This is also the case in the quality control department of SOLOCAP, a French manufacturer of plastic caps. SOLOCAP is a subsidiary of La Maison Mélan Moutet…
ASC Announces Launch Of 2020-2023 North American Market Report for Adhesives and Sealants
(ASC: Alexandria, VA) -- The Adhesive and Sealant Council (ASC) has announced the release of the 2020–2023 North American Market Report for Adhesives & Sealants (NAMR) will be available for pre-sales purchase on March 23 and fulfillment in April 2021. The report was produced in partnership with…
InnovMetric Release PolyWorks Metrology Suite 2021
(Quebec, Canada) -- InnovMetric, the global leader in smart 3D metrology software solutions, today launched PolyWorks MS 2021, the latest release of its 3D dimensional analysis and quality control solution. PolyWorks MS 2021’s curved surface analysis toolbox offers a built-in isotropic surface…
The Business SEO Battle: Ranking by Numbers or Intelligence?
Search engine optimization (SEO) has come a long way, with continued developments, advancements, and algorithm tweaks giving business owners, brand agencies, and marketing gurus more than just a digital headache. But traditionally, SEO has been a numbers game, with ranking positions the all-…
Using Drones to Disrupt the Status Quo
The civil rights movement and Moore’s Law are colliding to transform politics. On the street, smartphone technology is being used to document social life as never before, putting power into the hands of the public and making eyewitnesses of us all. This same technology, bolted onto cheap and easy-…
When to Use Tightened Specifications
In my article, “Tightened 100% Inspection” (Quality Digest, March 29, 2021), we found that the excess costs associated with tightened specification limits are generally prohibitive. Here we consider the question: “Under what conditions can we use tightened specifications without incurring undue…
How Does Analytical Testing Improve Food Quality?
Food manufacturers must carry out numerous specific processes to check that the foods they produce and distribute are safe for consumers. Analytical testing plays a vital role in meeting that goal. Here’s a look at how such examinations raise food quality and purchaser trust. Checking foods for…
New ISO Standard for Compliance Management Makes Everyone a Winner
The regulatory landscape is constantly changing, and organizations need systems in place to ensure they keep up. But complying with laws and regulations can be so much more than just ticking a box: it can be the result of a deeply entrenched culture of integrity and good ethics. All of which is a…
Hayward Gordon Group Announces Launch of RMS Monitor
(Hayward Gordon: Halton Hills, Ontario) -- Hayward Gordon Group is pleased to announce the launch of the RMS Monitor. The RMS Monitor maintains a continuous watch over pump and mixer equipment and provides alerts about potential problems. Predictive information supplied by the RMS Monitor enables…
Can Managers Who Wear Many Hats Be Trusted?
In March 2001, publishing executive Ann Godoff—then in her third year as president, publisher, and editor-in-chief of Random House Trade Publishing Group (RHTPG)—was the subject of a gushing profile in New York Magazine. Laced with tributes from authors and peers (“She’s the real deal,” rhapsodized…
FDA’s Ongoing Use of Inspectional Tools During the Covid-19 Pandemic
During the past year, the U.S. Food and Drug Administration’s (FDA) approach to foreign and domestic inspections for food and medical products has been both risk-based and deliberate. The Covid-19 pandemic required us to rework our business operations so that we could carry out our public health…
FDA’s Ongoing Use of Inspectional Tools During the Covid-19 Pandemic
During the past year, the U.S. Food and Drug Administration’s (FDA) approach to foreign and domestic inspections for food and medical products has been both risk-based and deliberate. The Covid-19 pandemic required us to rework our business operations so that we could carry out our public health…
How One Person Can Change the Reliability Culture
In 2019, Nicholas W. Eyrich, Robert E. Quinn, and David P. Fessell published an article in the Harvard Business Review titled, “How One Person Can Change the Conscience of an Organization.” In it, they discuss how corporate transformations, although assumed to occur from the top-down, are actually…
How Do You Get the CEO to Care About Customers?
Iam often asked by customer service leaders how to get the CEO to care about customers. They are convinced there is a missed tactic that, if implemented, would have the C-suite camping out in the contact center and inviting customers to board meetings. When I outline a number of possible approaches…
Thomson Industries Announces 48-Volt, Heavy-Duty Electrak HD Linear Actuator
(Thomson Industries: Wood Dale, IL) -- Thomson Industries Inc., a leading manufacturer of linear motion control solutions, has announced the availability of a 48-volt option for its Electrak HD electric actuator. The added voltage capacity designed into this actuator provides motion control…
PULSEROLLER Pallet-Handling Motor Rollers Move Pallets Up to 70-in. Wide, Reduce Energy Consumption
Motorized drive rollers (MDR) are an efficient and safe way to move large or heavy products down a conveyor line. They are also a key part of zero pressure accumulation, which allows conveyor systems to accumulate product without collision. In traditional conveyor systems, products can back up…
Flow As a Lean Agile Lens
In lean there is mura, the waste of unevenness. It’s probably the most important, but also most overlooked, in the waste theater. For knowledge work, unevenness primarily interrupts flow. It’s when you have work that you should do easily but you don’t. There is this mura lying around that makes…
Exact Metrology Helps Restore Sandstone Finials on Cincinnati Music Hall
(Exact Metrology: Cincinnati) -- Exact Metrology, a comprehensive 3D metrology service provider and hardware sales company, is proud to be a part of the restoration of Cincinnati Music Hall’s sandstone ornaments in Cincinnati. The restoration includes 10 finials atop gables and a sandstone lyre.…

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