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FARO Introduces Next-Generation FaroArm
(FARO: Lake Mary, FL) -- FARO, a global  source for 3D measurement and imaging solutions for factory metrology, product design, construction BIM/CIM, public safety-forensics, and 3D machine vision applications, has introduced the new FARO QuantumS FaroArm. This introduction extends FARO leadership…
Improving the Customer Experience With New Standards for Call Centers Just Published
(ISO: Geneva) -- We all know the frustration of phoning a call center, only to be put on hold for an interminable amount of time or taken through a long and complex series of options before arriving at a dead end. And when we finally get hold of someone, it is usually to battle with the language…
Early Pricing Ends Today for 3D CIC + QIF Symposium
(Action Engineering: Lakewood, CO–) -- Register today to take advantage of early pricing for the 2017 3D Collaboration & Interoperability Congress + Quality Information Framework Symposium. The 3D CIC and QIF Symposium joint event will be held Oct. 3–5, 2017, at the American Mountaineering…
Morehouse Instrument Offers New Digital Force Gauges
(Morehouse: York, PA) -- Morehouse Instrument Co. has introduced new types of digital force gauges. These digital gauges offer improved performance and accuracy specifications. Compared to a typical analog ring force gauge with 0.5 percent of full-scale accuracy, these new gauges are two times…
Restaurants Lose Customer Satisfaction to Fast Food
(ACSI: Ann Arbor, MI) -- Customer satisfaction with full-service restaurants is down 3.7 percent to a score of 78 (100-point scale) in a new report from the American Customer Satisfaction Index (ACSI). This is the lowest score in more than 10 years and the first time that full-service restaurants…
<em>Lean Culture Change: Using a Daily Management System</em>
(Quality Digest: Chico, CA) -- Lean Culture Change: Using a Daily Management System by Steven Leuschel (Align Kaizen, 2015), reveals decades of organizational transformation knowledge deeply rooted in the Toyota Production System and Toyota’s culture. Lean Culture Change is based on the teachings…
NIST 3D Laser Scanner Standard Expected Soon
(NIST: Gaithersburg, MD) -- It’s no surprise that tiny precision objects, such as the parts inside your smartphone, must be measured with laser technology in order to fit together and work properly. But some of the largest structures people depend on every day—including airplane wings and bridge…
Automated Precision Introduces New OT2 Core Wireless Laser Tracker
(Automated Precision Inc.: Rockville, MD) -- Automated Precision Inc. (API) has introduced the new OT2 Core wireless laser tracker that utilizes wireless and controller-free laser tracker technology. “The OT2 Core is API’s response to the voice of our customers who want to have the high…
Putting Waste to Good Use
(ISO: Geneva) -- Wastewater irrigation is an economical and high-in-nutrients option for even the poorest farmers. But, if untreated, the consequences for our health and the environment can be catastrophic. Discover the techniques that could transform agriculture as we know it, offering perhaps…
New System Allows Optical “Deep Learning”
(MIT News: Cambridge, MA) --“Deep learning” computer systems, based on artificial neural networks that mimic the way the brain learns from an accumulation of examples, have become a hot topic in computer science. In addition to enabling technologies such as face- and voice-recognition software,…
PosiTest DFT Coating Thickness Gage
(DeFelsko: Newport News, VA) -- DeFelsko is now selling the PosiTest DFT Coating Thickness Gage for measuring coating thickness on metal substrates. It is the economical choice that retains the uncompromising quality of DeFelsko inspection instruments. New features include a faster measurement…
Feedback Sought for ISO Survey on Services and Management System Standards
The American National Standards Institute (ANSI) seeks stakeholder feedback to gather information for an International Organization for Standardization (ISO) survey, focused on service standards and management system standards. As the U.S. member to ISO, ANSI requests information from U.S.…
Seven Systems Principles You Need to Know Before Implementing IIoT
(MIT Sloan Executive Education: Cambridge, MA) -- The use of internet of things (IoT) technologies in manufacturing—known as the industrial internet of things (IIoT)—has been heralded as a way to improve operational efficiency by correcting inefficiencies and identifying problems sooner.…
3D Printing Method Creates Shape-Shifting Objects
(Georgia Tech News Center: Atlanta) -- A team of researchers from Georgia Institute of Technology and two other institutions has developed a new 3D printing method to create objects that can permanently transform into a range of different shapes in response to heat. The team, which included…
Creaform Launches VXelements 6.0
(Creaform: Costa Mesa, CA) -- Creaform, the worldwide leader in portable 3D measurement solutions and engineering services, recently announced the launch of its latest version of VXelements 3D software platform and suite of applications, bringing a more comprehensive experience for users with…
InnovMetric Releases PolyWorks 2017
(InnovMetric: Quebec, QC, Canada) -- InnovMetric Software Inc., the leading provider of universal 3D metrology software solutions, recently launched PolyWorks 2017, the latest release of the company’s universal 3D metrology software platform. PolyWorks 2017 delivers a new control-centric reviewing…
FARO Introduces PointSense 18.0 Suite for Construction and Architecture
(FARO: Lake Mary, FL) -- FARO (NASDAQ:FARO), the world’s most trusted source for 3D measurement and imaging solutions for factory metrology, construction BIM/CIM, product design, public safety forensics, and 3D solutions, announces the availability of the FARO PointSense 18.0 software suite. This…
Hexagon Completes Acquisition of MSC Software
(Hexagon AB: Stockholm, Sweden) -- Hexagon AB, a leading global provider of information technologies that drive productivity and quality across geospatial and industrial enterprise applications, recently announced the completion of the previously announced acquisition of MSC Software (“MSC”), a…
TriMet Consulting Serves CNC and CMM Programming Needs
(TriMet: Tampa, FL) -- TriMet Consulting today announced the launch of its consultancy to serve the growing number of manufacturers who want on-demand, expert-level computer numerical control (CNC) programming, coordinate measuring machine (CMM) programming, and other 3D data-driven services for…
Third Dimension Wins Second Coveted Queen’s Award
(Third Dimension: Bristol, UK) -- Third Dimension, the leading supplier of precision feature measurement solutions, recently celebrating being named winner of the Queen’s Award for Innovation—the UK’s highest accolade for business success—for GapGun, its best-selling hand-held, laser-based optical…
<em> Managing to Make a Difference</em>
(Wiley: Hoboken, NJ) -- The book, Managing to Make a Difference: How to Engage, Retain, and Develop Talent for Maximum Performance, by Larry Sternberg and Kim Turnage (Wiley, 2017), presents a leadership guide for those in the middle. The C-suite has a wealth of resources for leadership guidance…
Precision Farming Takes Off
(ISO: Geneva) -- Companies created quite a buzz this year with the announcement that their plans to use drones to deliver packages are becoming a reality. As the technology continues to evolve, the number of users of, and uses for, unmanned aircraft systems has risen to new heights. The need for…
Researcher Asks Motorola to Withdraw Six Sigma Trademark
(Quality Digest: Chico, CA) -- In January 2017 Richard Schonberger, researcher and author of Best Practices in Lean Six Sigma Process Improvement (Wiley, 2009) issued an open letter to Motorola published in ISE magazine asking the company to withdraw Six Sigma as a copyrighted term. Six Sigma is…
Controlling a Robot Is Now As Simple As Point and Click
(Georgia Tech: Atlanta) -- The traditional interface for remotely operating robots works just fine for roboticists. They use a computer screen and mouse to independently control six degrees of freedom, turning three virtual rings and adjusting arrows to get the robot into position to grab items or…
Economical Light Booth With Premium Performance
(BYK-Gardner: Geretsried, Germany) -- BYK-Gardner, a worldwide partner of the paint and plastic industries for quality control of color, appearance, and physical properties, is introducing the new light booth byko-spectra lite. In addition to the well-proven BYK-Gardner light booth range, the lite…

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