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Quality Digest Now Available on Mobile Devices
(Quality Digest -- Chico, CA) Quality Digest, for more than 30 years the leading source for quality news and resources, is now available on mobile devices. Check out our website on your smartphone or tablet for exclusive content, in-depth articles and columns, industry news, webinars, and more.…
Noted Quality Management Authority Michael J. Cleary Dies at Age 75
Michael J. Cleary, Ph.D., founder and president of PQ Systems Inc. and a professor emeritus at Wright State University in Dayton, Ohio, died suddenly on September 10, 2014. Cleary was born June 3, 1939, in Dumont, New Jersey. He was a graduate of Norwich University and was commissioned as a second…
Secretary Pritzker Announces Winners of the 2013 Baldrige National Quality Award
Commerce Secretary Penny Pritzker has announced that three U.S. organizations will receive the 2013 Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence through innovation, improvement, and visionary leadership. All of this year's winners are…
ASQ Seeks New CEO
(Quality Digest: Chico, CA) -- Are you passionate about quality? Do you want to lead tens of thousands of like-minded quality individuals? Then this job is for you. The American Society for Quality (ASQ) is looking for a new CEO. According the job posting on ASQ's site: "The next CEO will lead and…
Government Down. Baldrige Up!
(NIST: Gaithersburg, MD) -- As most of you have likely heard, the federal government is shutting down due to a lapse in funding. While this will undoubtedly create hardship for many who work for and/or rely on services from the government, I am happy to inform you that the Baldrige Program will…
Hexagon Metrology Unveils eLearning Portal HexagonMetrologyU
(Hexagon: North Kingstown, RI) -- Hexagon Metrology today officially unveiled HexagonMetrologyU, the first e-learning portal designed to engage and support the metrology industry. The interactive platform debuts over 30 online courses covering metrology fundamentals, basic and intermediate…
Letitia Baldrige, Sister of Malcolm Baldrige, Dead at 86
(NIST: Gaithersburg, MD) -- Letitia Baldrige, sister of Malcolm Baldrige, died Mon., October 29, 2012, at the age of 86. In announcing her passing, her son Malcolm Hollensteiner told the Foundation for the Malcolm Baldrige National Quality Award, Inc., that “she loved the board and took such pride…
Health Care Lean, Six Sigma, and Process Excellence Conferences
(WCBF: Chicago) -- The Worldwide Conventions and Business Forums (WCBF), an independent organization headquartered in Chicago that researches and produces high-quality, senior-level lean, Six Sigma, and process excellence events, has a predominant mission for 2012. Its mission is to save as many…
Health Care Staffing Shortage Poll: Rough Waters Ahead
(ASQ: Milwaukee) -- More fragmented and uncoordinated health care may be on the horizon, thanks to a growing shortage of U.S. health care workers. That’s the message from a new poll of health care quality experts conducted by the American Society for Quality (ASQ), the world’s largest network of…
Event: Lean Six Sigma and Process Improvement in Healthcare Summit
(WCBF Inc: Chicago) -- Because it is hard to take time away from the workplace, WCBF has introduced a one-day pass option for any of the four days of the Lean Six Sigma and Process Improvement Healthcare Summit, scheduled for May 10–13, 2011, in New Orleans. The pass is for new attendees only, so…
Lean Six Sigma Training Now Delivered Via Tablet
(ISSISSIPPI: Columbus, OH) -- The International Six Sigma Institute and Secret Society for Imperious Professionals of Process Improvement (ISSISSIPPI) today announced that it will no longer charge customers for access to its industry-leading lean Six Sigma training courses. In response to market…
Lean Six Sigma Training Now Delivered Via Tablet
(ISSISSIPPI: Columbus, OH) -- The International Six Sigma Institute and Secret Society for Imperious Professionals of Process Improvement (ISSISSIPPI) today announced that it will no longer charge customers for access to its industry-leading lean Six Sigma training courses. In response to market…
Gemba Academy Celebrates Second Anniversary, Offers 19 Free DVDs
(Gemba Research LLC: Mukilteo, WA) -- Gemba Academy is celebrating its second anniversary and the release of its Leader Standard Work course by bringing back the most popular promotion Gemba Academy has ever done. Specifically, between March 1 and March 31, anyone who purchases a six-month or a…
Baldrige Program Goes Lean
President Obama’s proposed budget for fiscal year 2011, which begins in October, includes funds to keep the Baldrige Performance Excellence Program (BPEP) ticking over, after a fashion, for another year. The $7.7 million currently on the table is less than the $9.9 million he requested and…
Book: <i>Leading the Lean Healthcare Journey</i>
(CRC Press: Boca Raton, FL) -- In the book Leading the Lean Healthcare Journey: Driving Culture Change to Increase Value (CRC Press, 2010), by Joan Wellman, Patrick Hagan, and Dr. Howard Jeffries, every health care organization can learn from Seattle Children’s Hospital’s continuous improvement…
Book: Essentials for the Improvement of Healthcare Using Lean & Six Sigma
I n his new book, Essentials for the Improvement of Healthcare Using Lean & Six Sigma (CRC Press, 2010), author Diomidis H. Stamatis (aka Dean) presents solutions to the problems that plague the health care industry by providing case studies and explaining a multitude of quality tools and…
Why Lean? Why Now?
H ealth care reform, insurance changes, more insured patients, never events, changing reimbursements, accountable care organizations, medical home—what does it all mean? How do we react? How do we keep up with all the changes? The questions are many, and the answers are few, so what do we do…
Book: Applying Lean in Healthcare—A Collection of International Case Studies
(CRC Press: Boca Raton, FL) -- Covering health care from clinical to nutritional services, Applying Lean in Healthcare: A Collection of International Case Studies (CRC Press, 2010), published April 15, introduces key concepts of lean health care and presents real-life examples to illustrate the…
Event: World Innovation Forum
(HSM Americas Inc.: New York) -- The world’s greatest thought leaders in the field convene at the World Innovation Forum, June 8–9, at the Nokia Theatre in New York City, to provide actionable insights into the central issues at the heart of innovation today—marketing, Web 2.0, health care, social…
Event: How Managers Maximize Job Productivity and Employee Satisfaction
(Progressive Business Audio Conferences: Malvern, PA)-- How do today’s top managers maximize job productivity and employee satisfaction? Learn how by attending the audio conference: “Becoming the Manager Everyone Wants to Work For,” on Wednesday, Jan. 20, from 1 p.m.– 2 p.m. EST. There are…
Book: Quality Management—Theory and Application
(CRC Press: New York) -- In Quality Management: Theory and Application (CRC Press, 2009), author Peter D. Mauch, Ph. D., demonstrates the necessity of quality as a sustained management activity. Divided into five sections, the book covers staffing, motivation, control, planning, and…
Product News: Free Santa’s Customer Survey by Craig Cochran
(Paton Professional: Chico, CA) -- When it comes to customer satisfaction, the Easter Bunny and the Tooth Fairy have been quietly kicking Santa Claus’ rear end. Surprised but determined to make changes, Santa and his elite Elf Council have rallied together to get ahead of the curve and reclaim his…
Event: Knowledge Management Conference Call for Presentations
(APQC: Houston) -- Share your knowledge management experiences at APQC’s 15th Knowledge Management Conference, April 29–30, 2010, at the Houstonian Hotel, Club & Spa in Houston, Texas. To be considered, submit your abstract by Nov. 20, using one of the methods below: • Online form • E-…
Product News: StatPoint Offers 30-Day Trial of Statgraphics Centurion XVI
(StatPoint Technologies, Warrenton, VA) -- StatPoint Technologies Inc., a leading developer of statistical tools used in data analysis across the spectrum of business management, manufacturing, and scientific research, recently announced the immediate availability of Statgraphics Centurion XVI.…
Product News: CHARTrunner Concurrent License Makes Site Use Easy
(PQ Systems: Dayton, OH) -- An option for concurrent-use licensing ushers in a new approach to the use of CHARTrunner from PQ Systems Inc., in its latest release. This “floating license” allows installation on multiple computers, with use limited only by the license itself. CHARTrunner,…

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