All Features

Annie Wilson
More than half of the nation’s 623,218 bridges are showing significant deterioration. Through an in-field case study conducted in western Massachusetts, a team led by the University of Massachusetts at Amherst—in collaboration with researchers from the MIT Department of Mechanical Engineering (…

Etienne Nichols
The corrective and preventive action (CAPA) process is one of the most important elements within a medtech company’s quality management system (QMS). The goal of the CAPA system is to identify, address, and prevent systemic issues that could compromise product safety, regulatory compliance, and the…

Kate Zabriskie
Ever had that moment when a project seemed crystal clear during a meeting, only to find out weeks later that everyone had completely different interpretations? It’s like playing a grown-up version of the “telephone” game where what starts as “We need this done by the end of the week” ends up being…

Mike Figliuolo
Most days we walk through life unaware of the conversations occurring around us. And then there are those times you overhear a conversation that stops you dead in your tracks. You have to hit rewind in your brain and ask, “Did they actually just say that?”
Ever have one of those moments? Clearly,…

Oak Ridge National Laboratory
Stronger than steel and lighter than aluminum, carbon fiber is a staple in aerospace and high-performance vehicles. Now, scientists at the U.S. Department of Energy’s Oak Ridge National Laboratory have found a way to make it even stronger.
ORNL researchers simulated 5 million atoms to study a …

Adam Galinsky, Maurice Schweitzer
Nano Tools for Leaders—a collaboration between Wharton Executive Education and Wharton’s Center for Leadership and Change Management—are fast, effective tools that you can learn and start using in less than 15 minutes, with the potential to significantly affect your success and the engagement and…

Stephanie Ojeda
Many companies are still clinging to paper-based and unconnected electronic processes, despite the clear disadvantages. Without modern tools like QMS software, these organizations risk compromising product quality, falling behind in compliance, and ultimately losing competitive ground.
In contrast…

Sanath Hegde
For quality heads, compliance officers, auditors, and engineering leaders, audits have been a time-consuming, resource-intensive process, yet necessary to build resilient operations, prevent costly failures, and maintain competitive advantage.
The question isn’t whether to audit, but how to…

Harish Jose
In this article I’m exploring the need for ethics in systems thinking using the ideas of Heinz von Foerster and Russell Ackoff. The two come from different traditions within systems thinking. Von Foerster comes from physics and second-order cybernetics, and Ackoff from operations research and…

Gleb Tsipursky
As companies and government agencies push forward with return-to-office (RTO) mandates, they risk exacerbating a workplace problem that many have failed to address adequately: gender discrimination.
New research from the University of Toronto’s Rotman School of Management highlights how in-person…

Mike Figliuolo
I love passionate people—people who throw themselves into their work with every last bit of energy they have. To them, everything about their work is important. It’s serious business, and they drive hard to form the world in an image they’re proud of.
However, with passion comes peril. If…

Adam Zewe
The advanced semiconductor material gallium nitride (GaN) will likely be key for the next generation of high-speed communication systems and the power electronics needed for state-of-the-art data centers.
Unfortunately, the high cost of GaN and the specialization required to incorporate this…

Maartje van Krieken
The storm isn’t coming: It’s already here, and many leaders are realizing they’re sailing without instruments. The current business climate is a storm of volatility, uncertainty, complexity, and ambiguity. Strategic plans become outdated overnight. Decision-making feels like a risk. And yet…

Creaform
Streamlining the transition from scan to CAD involves selecting the right tool set for reverse engineering. However, many software platforms force product designers to switch between multiple tools, disrupting their workflow and increasing the risk of errors. Furthermore, some advanced scan-to-CAD…

Christoph Dorigatti
When Henry Ford introduced the moving assembly line in 1913, manufacturing changed forever. Today, it stands on the edge of another revolution—one powered by AI, automation, and sustainability. Ford’s innovation paved the way for transformation. Those who embrace the future now will define…

Audrey Kim
As if occupational hazards like “mansplaining” and “he-peating” weren’t bad enough, women in leadership positions often find it hard to get respect. “Women play an unfair game,” says Alison Fragale, a professor at the University of North Carolina’s Kenan-Flagler Business School. “But that doesn’t…

Prasant Prusty, Arundhathy Shabu
A global food safety and quality certification, BRCGS (British Retail Consortium Global Standards) initially focused on food safety but now comprises various sectors such as packaging, consumer products, and retail. It aims to ensure that businesses maintain high standards of safety and quality…

Gleb Tsipursky
The world has shifted in remarkable ways, and flexible work is an undeniable force reshaping professional life. But do remote and hybrid arrangements help the environment or lead to unintended consequences? A new study by Mark Ma at the University of Pittsburgh, Betty Xing at Baylor University, and…

Etienne Nichols
As part of its effort to address the changing landscape around artificial intelligence (AI) in medical devices, the U.S. Food and Drug Administration (FDA) has recently released two new guidance documents on artificial intelligence-enabled device software functions (AI-DSF): • “AI-enabled device…

Jeff Dewar, Steven Garner, Quality Digest
Tom Taormina, CMC, esteemed quality consultant and long-time contributor to Quality Digest, has passed away. He is survived by his wife, Midge, and their three children. Recently, Taormina was working with Quality Digest and a consortium of others to design a certified training program for quality…

Mike Figliuolo
I heard an interesting twist on an old question the other day. People always ask the classic, “What keeps you up at night?” question. (By the way—don’t ever ask that of your interviewer during a job interview. It comes across as cheesy and stupid.) But while the question itself is a little corny,…

Peter Chhim
For decades, Six Sigma has been the gold standard in process improvement—a proven methodology for reducing defects, improving yield, and driving measurable operational gains. It delivered tremendous value in manufacturing, healthcare, and financial services. But in today’s shifting business…

Adam Zewe
Ready for that long-awaited summer vacation? First, you’ll need to pack all items required for your trip into a suitcase, making sure everything fits securely without crushing anything fragile.
Because humans possess strong visual and geometric reasoning skills, this is usually a straightforward…

Cornelia C. Walther
On April 8, 2025, a driverless Zoox robotaxi misjudged an approaching vehicle, braked too late, and sideswiped it at 43 mph on the Las Vegas Strip.
One month later, the Amazon subsidiary issued a software recall on 270 autonomous vehicles and suspended operations while regulators investigated the…

MIT News
On Dec. 21, 2022, just as peak holiday season travel was getting underway, Southwest Airlines went through a cascading series of failures in its scheduling, initially triggered by severe winter weather in the Denver area.
But the problems spread through the airline’s network, and over the course…