All Features
Anouschka Jansen
Global supply chains are going through steady disruption and reevaluation—some of it planned, much of it reactive. While political tensions and trade disputes often grab headlines, other important factors are reshaping how companies manage their suppliers.
Rising tariffs, challenges in sourcing…
Michael Mills
From April 10 through July 3, 2025, ISO (International Organization for Standardization) had the opportunity to vote on a draft update to the global standard ISO 9000 “Quality management—Fundamentals and vocabulary.” ISO 9000 is the companion document to the more widely known ISO 9001. It contains…
Seb Murray
As more companies look to tools like ChatGPT to supercharge creativity, a new study out of Wharton offers a word of caution: Generative AI may boost individual performance, but it can also limit how teams think.
Research co-authored by Wharton professors Gideon Nave and Christian Terwiesch finds…
ISO
The digital revolution has transformed healthcare along with virtually every other industry. From telemedicine to digital health data, providers now have access to innovative solutions that have the potential to make healthcare more accessible and effective for all.
In some instances, this is done…
Mike Figliuolo
During the 14 years I’ve run my firm, I’ve heard a polite “No, thank you” more times than I can count. That’s fine. Rejection, especially when it’s quick, enables me and my team to spend our time on more fruitful conversations.
It’s the silence that kills me. I know I’m not alone in this. I’ve…
John Tschohl
Why do customers patronize one company over another? Many of you might say that the quality and price of the products or services are key factors. But while those things might play into a purchasing decision, they aren’t the most important consideration.
So, what is? Customer service. How you and…
Hexagon Manufacturing Intelligence
Did you know that shutdowns, turnarounds, and outages (STOs) can consume up to 50% of a plant’s annual maintenance budget? That’s according to a report by the Boston Consulting Group.
STOs are among the most complex and high-stakes events in industrial operations. They’re costly, especially when…
Zach Winn
Companies building next-generation products are often limited by the physical constraints of traditional materials. In aerospace, defense, energy, and industrial tooling, pushing those constraints introduces possible failure points into the system. Unfortunately, companies don’t have better options…
Patrick Willemson
The European Union has taken a leading role in shaping a variety of data and AI regulations. One of its most recent initiatives, the Ecodesign for Sustainable Products Regulation (ESPR), extends this regulatory momentum into the manufacturing sector. Under this new regulation, manufacturers and…
George Thuo
These are new times for manufacturers. Global pandemics. Worldwide supply-chain disruptions. Steep price increases for parts and materials. Increasingly competitive global markets.
Manufacturers are can-do people, but doing becomes harder in today’s “do more with less” manufacturing environment.…
Bryan Christiansen
Facility teams are constantly balancing urgent repairs, preventive tasks, asset tracking, and compliance, all while ensuring smooth day-to-day operations. But when processes are manual, fragmented, or unclear, even simple tasks can spiral into delays, miscommunication, and wasted time.
The…
Knowledge at Wharton
Many countries face the reality of demographic aging: Fertility is plummeting and people are living longer. This raises critical challenges for the labor market, healthcare, and long-term care markets, as well as retirement systems and financial planning. A Wharton symposium on the implications of…
Creaform
Brosius GmbH is a trusted partner in metal processing for a wide range of companies in the mechanical and plant engineering industries, offering comprehensive services under one roof. Brosius ensures that every part it manufactures in its 10,000 m² state-of-the-art production hall meets or exceeds…
Adam Zewe
Scientists are striving to discover new semiconductor materials that could boost the efficiency of solar cells and other electronics. But the pace of innovation is limited by the speed at which researchers can manually measure important material properties.
A fully autonomous robotic system…
Harish Jose
Readers of my blog might be aware that I appreciate the nuances of cybernetic constructivism. Cybernetic constructivism rejects the idea that we have access to an objective reality. It doesn’t deny that there’s an external reality independent of an observer. However, we don’t have direct access to…
Mark Hembree
The 2025 Major League Baseball season certainly started with a bang—at least for the New York Yankees. At Yankee Stadium against the Milwaukee Brewers, the Bronx Bombers blasted an MLB-record 15 home runs in the first three games, including nine homers in a 20-9 bludgeoning of the Brewers in the…
Cornelia C. Walther
When artificial intelligence burst into mainstream business consciousness, the narrative was compelling: Intelligent machines would handle routine tasks, freeing humans for higher-level creative and strategic work. McKinsey research sized the long-term AI opportunity at $4.4 trillion in added…
Donald J. Wheeler
In statistics class we learn that we can reduce the uncertainty in our estimates by using more and more data. This effect has been called the “law of large numbers” and is one of the primary ideas behind the various big data techniques that are becoming popular today. Here we’ll look at how the law…
Amy Knue
Health systems across the country are unknowingly paying multiple times for the same medical equipment—once to own it, and again to rent it. The issue isn’t always an increase in clinical demand; it’s often availability and visibility to medical device inventory. The cost of these unnecessary…
Christa Kuljian
Seven women were part of a trailblazing network of feminist scientists in the Boston area during the 1970s, 1980s, and 1990s.
Christa Kuljian is a science writer and historian of science who focuses much of her research on issues of science and society, gender, and race. She’s the author of two…
ISO
Gridlocked streets, honking horns, and polluted air—modern city life often feels like a daily battle against time and space. With half the world’s population projected to live in cities by 2050, the pressure on transport systems is reaching a breaking point. Long commutes steal hours from our day,…
Michael McDowell
As artificial intelligence takes off, how do we efficiently integrate it into our lives and our work? Bridging the gap between promise and practice, Jann Spiess, an associate professor of operations, information, and technology at Stanford Graduate School of Business, explores how algorithms can be…
Stephanie Ojeda
Spreadsheets are usually the first tool used to manage suppliers, and the first to become a liability. Important updates get buried. Repeat supplier problems start popping up. Along the way, you start to wonder whether that cheaper vendor is really saving you money in the long run.
The core…
Annie Wilson
More than half of the nation’s 623,218 bridges are showing significant deterioration. Through an in-field case study conducted in western Massachusetts, a team led by the University of Massachusetts at Amherst—in collaboration with researchers from the MIT Department of Mechanical Engineering (…
Etienne Nichols
The corrective and preventive action (CAPA) process is one of the most important elements within a medtech company’s quality management system (QMS). The goal of the CAPA system is to identify, address, and prevent systemic issues that could compromise product safety, regulatory compliance, and the…
