Quality Features

John Flaig's picture
John Flaig
Independence is an important issue in statistics, so I found the article, “Ethics, Auditing and Enron,” by Denis Arter and J. P. Russell, in the October 2003 issue of Quality Progress quite...
Ryan E. Day's picture
Ryan E. Day
Sponsored Content For growth-minded organizations like TS Tech, global supplier of automobile seats and interiors, “the way we’ve always done it” is rarely good enough. As a tier-one supplier to...
Ville Satopaa's picture
Ville Satopaa
At a 1906 livestock show in Plymouth, England, nearly 800 people participated in a contest to guess the weight of a slaughtered ox. The average of these estimates was 1,197 pounds. This is...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
Unmanned aircraft systems (UAS), those gadflies of airborne technology, are poised to sweep into our day-to-day lives. Does this take you by surprise? Like the lawn needing mowing (again), or...
Chad Kymal's picture
Chad Kymal
Globally, there are more than 68,000 organizations certified to ISO/TS 16949:2009 that will need to undergo a transition audit to the International Automotive Task Force (IATF) international...
Victor Prince's picture
Victor Prince
A few summers ago, I hiked the ancient Camino de Santiago trail across Spain. It was the best month of my life for many reasons. Along with a lot of other great things I got by walking almost 500...
Barbara A. Cleary's picture
Barbara A. Cleary
If you get off the highway and take an alternate route when traffic slows to one lane, you are making a prediction. Likewise, if you decide to invite someone to dinner, that too is a prediction....
Tim Lozier's picture
Tim Lozier
Sponsored Content The difference between cloud providers is often found in their chosen deployment method. Typically, software can be implemented either through multi-tenant or dedicated cloud...
Michelle LaBrosse's picture
Michelle LaBrosse
It’s summertime. You’ve saved up your time off and planned a great vacation for yourself and your family. How, as a project manager, do you make sure your vacation just has those fun “risks,” that...
Davis Balestracci's picture
Davis Balestracci
Many of you work in organizations that keep track of customer complaints. Have you ever thought of how they are recorded and tallied? What could possibly be wrong with this process: The customer...
Therese Graff's picture
Therese Graff
A recent article in The Wall Street Journal (“The Reason Southwest Stopped Overbooking”), which contained excerpts from an interview with Southwest Airlines’ CEO Gary Kelly, brought out the need to...
Ryan E. Day's picture
Ryan E. Day
Sponsored Content What do cocoa, socks, and smartphones have in common? If you guessed risk of slavery in the manufacturing supply chain, you are correct. Does your organization have an...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Our August 11, 2017, episode of QDL looked at the role of technology in after-market service, stairs that help you up, Fidget Cubes, and more. “Climbing Stairs Just Got Easier With Energy-Recycling...
Ryan E. Day's picture
Ryan E. Day
Innovation within industry is a must to improve processes, products, and customer experience. Although some innovations, like Amazon’s floating distribution center, seem implausible, other sci-fi...
Jason Maderer's picture
Jason Maderer
Researchers at Georgia Tech and Emory University have created a device that makes walking up and down stairs easier. They’ve built energy-recycling stairs that store a user’s energy during descent...
Phil Klotzbach's picture
Phil Klotzbach
June 1 marked the official start of the Atlantic hurricane season, which runs through the end of November. It’s a busy time for us at the Tropical Meteorology Project in Colorado State University’s...
Scott Everling's picture
Scott Everling
Two leading aircraft manufacturers, Boeing and Airbus, face a challenge many manufacturers would envy: an order book of close to 12,000 aircraft, representing between eight and 10 years’ worth of...
William A. Levinson's picture
William A. Levinson
Joseph Juran once warned1 that ISO 9001 standardizes mediocrity, and users often discover that it does not deliver outstanding or world-class results. This is not because of any inherent problems...
Patrick Runkel's picture
Patrick Runkel
It’s usually not a good idea to rely solely on a single statistic to draw conclusions about your process. Do that, and you could fall into the clutches of the “duck-rabbit” illusion shown below...
Quy Huy's picture
Quy Huy
At the end of the 20th century, perhaps no U.S. business leader was more admired—and emulated—than former General Electric CEO Jack Welch. He became legendary for almost single-handedly remaking...