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Return to Office Does Not Mean Improved Mentoring
Gleb Tsipursky
Many leaders, driven by memories of pre-pandemic times, believe that forcing employees to return to the office will naturally lead to mentoring and development. For example, consider what Salesforce CEO Marc Benioff said in spring 2023 on the On With Kara Swisher podcast after the company demanded…
Intellectual Honesty Is Critical for Innovation
Nathan Furr
When top Amazon executives were debating in the mid-2000s whether to greenlight Kindle, the now ubiquitous e-reader, sparks flew in the boardroom. Jeff Wilke, CEO of Amazon’s retail business at the time, openly challenged Jeff Bezos in front of the board. Wilke argued the venture would fail because…
Need to Say No at Work? Here’s How.
Jennifer V. Miller
Many people think they can’t say no on the job. They tell me, “It’s just not acceptable.” They say it’s because they work in a “can do” culture. Or, they work for a boss who is pure evil. They’re afraid they’ll lose their jobs if they don’t try to do everything humanly possible to bring in one more…
Improve Agile Methods by Encouraging Experimentation
Tina Behers
If the last few years have taught us anything, it’s how quickly—and drastically—things can change in business. Indeed, organizations have been in an almost constant state of change through the ebbs and flows of the pandemic and its new work models, the fluctuating economy, and labor challenges…
OC Curve and Reliability/Confidence Sample Sizes
Harish Jose
I’m looking at a topic in statistics. I’ve had a lot of feedback on one of my earlier posts on OC curves and how one can use them to generate a reliability/confidence statement based on sample size (n), and rejects (c). I provided an Excel spreadsheet that calculates the reliability/confidence…
How to Keep Cultural Differences in Mind While Managing a Diverse Team
Nellie Wartoft
Diverse teams are an essential asset to any business. According to a Forbes article, “Companies with a diverse workforce are 35 percent more likely to experience greater financial returns than their non-diverse counterparts.” This is because heterogeneous teams can provide greater insight into a…
The Many Challenges of Achieving a Safer, Healthier World of Work
Martin Cottam
It’s tempting to attribute the increased profile now given to occupational health and safety (OH&S) to the Covid-19 pandemic. But while in many organizations the pandemic shone a spotlight on OH&S management, there are other issues that will keep OH&S at the fore throughout the next…
Activating Creative Leadership and Collaborative Teams
Alonso Diaz, Maria DiBari
The pandemic has sparked a shift in many business models around the world, especially in the MedTech industry. The old manual labor model has sharply transitioned into businesses leaning on digitization and remote working models to cut costs, innovate, discover new drugs, enhance clinical trials,…
The Power of Observation
Megan Wallin-Kerth
The ability to observe relationships, patterns, and environment may be deemed a “soft” skill, but there’s plenty of hard data supporting the power of observation in the workplace. After all, observation is the sometimes overlooked first step in the scientific method: Make an observation, and from…
All About Portable CMM Arm Accessories
Scott Knoche
A very popular version of the coordinate measuring machine (CMM) is the portable CMM “arm,” not to be confused with the “robotic arm” or simply, robot—as it is called in the factory automation world. Robots are motorized, machine-driven devices that have tube segments connected by articulating…
How Are Employers Tackling the Global Skills Shortage?
Sharon McDougall
Although the coronavirus pandemic changed the working lives of employees around the world, closing workplaces and transforming dining tables into professional workstations, it also gave employees a chance to time out and recharge from the hustle and bustle associated with office working. The…
Digitize Your Onboarding and Training With the Modern Learner in Mind
Tami Trout
It’s time for a digital workforce transformation. Modern manufacturers must juggle evolving expectations for workplace flexibility, pay, career paths, and benefits. They also have to take into account the changes in the ways employees learn and access information. The most obvious example of this…
The Role of Employee Engagement in Safety
Ken Chapman, Tony Orlowski
‘Turning to the men around him, Dodge shouted, ‘Up this way!’ but the men ignored him. Dodge later stated that someone responded, ‘To hell with that, I’m getting out of here.’ The team raced past Dodge up the slope toward the ridge. Four men reached the crest, but only two, Bob Sallee and Walter…
How to Use Particle Traps to Monitor Environmental Cleanliness
Peter Büscher
Over the past few months, I’ve covered the common sampling techniques used in technical cleanliness inspections. So far, I’ve taken a closer look at the washing method, direct liquid filtration, and tape lift sampling. Now I’ll discuss the particle trap method. What is the particle trap method?…
Are Return to Office and Hybrid Work Actually Working?
Gleb Tsipursky
With 74 percent of U.S. companies transitioning to a permanent hybrid work model, leaders are turning their attention to measuring the success of their return-to-office and hybrid work policies. That’s because, in the United States, there’s only one traditional office-centric model of M–F/9–5, but…
Ten Facility Management KPIs You Should Start Tracking Today
Bryan Christiansen
With so many assets and projects to think about, facilities management is a huge and complex field. It’s easy to lose focus. Luckily, there’s a simple and easy fix for this problem—facility management KPIs (key performance indicators). Outlining and tracking the most important ones will help you…
The Time for Digital Transformation Is Now
Rajas Sukthankar
Digitalization is transforming all areas of life as well as existing business models. It’s enabling the manufacturing industry to implement its product ideas by taking advantage of technology trends such as generative design and intelligent models. Production has become more innovative through…
Hey, Noah Webster, I Am Still Around
Harry Hertz
On two prior occasions, I was motivated by additions to the Oxford English Dictionary and the Merriam-Webster Dictionary to create and update the Hertz Lexicon of Creative Leadership Terminology. As luck would have it, in late 2022, Merriam-Webster added another 370 words to its dictionary. With…
Why Manufacturers Are Integrating EHS and Quality
Stephanie Ojeda
Quality management and environmental health and safety (EHS) have traditionally existed as siloed processes and roles in most organizations. It’s easy to see why, given the forces that have shaped quality and safety during their history. Modern quality management was born from the post-World War…
The Inescapable Conundrums of Managing
Henry Mintzberg
Management is a practice, not a profession or science. To appreciate the true complexities of managing, we have to understand its intrinsic conundrums. Management is learned largely through experience—which means that it’s primarily a craft—although some of the best managers make considerable use…
Georgia Tech Builds Earth-Shifting Change for the Construction Industry
Ann Hoevel
One of the iconic and enduring images of the construction industry is Lunch Atop a Skyscraper from 1932. The photo captured construction workers eating lunch on an I-beam that was 850 feet above ground at the site of 11 Rockefeller Center. A publicity photo, the staged image conveyed a message of…
When It Comes to Half-Truths, No News Is Bad News
Theodore Kinni
Voluntary disclosures, like those issued by managers in quarterly earnings calls, inform investment decisions across financial markets. They can buoy—or puncture—corporate valuations and stock prices. But it isn’t always clear what effects result from the policies governing these disclosures,…
Operational Resilience Explained
Leslie Bloom
Our country has proven to be a place where workers who are skilled with their hands (and have a head for all things mechanical) can flourish, even during difficult times. The value of resilience has been etched into the soul of our most famous products: • Thomas Edison’s phonograph in 1877 • Henry…
What Indiana Can Teach the Nation About Workforce Development
Matt Fieldman, Blair Milo
I’m ashamed to say that I’ve only been to Indiana once—for a fun weekend in Indianapolis. I will say that its Children’s Museum is truly world-class, and it was great going duckpin bowling for the first time. Though I haven’t taken full advantage of Indiana as a tourist destination (yet!), as a…
Five Foundational Steps of a CAPA Quality Process
Etienne Nichols
I have a bold opinion: The corrective and preventive action (CAPA) process is the second-most important component of your quality management system (QMS). (If you want to know what I think is No. 1, shoot me an email.) As you build medical devices, a well-defined CAPA program provides a framework…

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