Training Features

Pawel Korzynski's picture
Pawel Korzynski
Dell is doing it. MasterCard, too. Even universities, not exactly bastions of social media influence, are embracing it. Employee advocacy in social media is gaining currency as an effective way to...
The QA Pharm's picture
The QA Pharm
Weekly CGMP Quiz 1: Part 210 & 211 Subpart A General Provisions. Use with your team for training credit! This is the first of eleven quizzes on CGMPs that will appear weekly on QA Pharm. Try it...
Jim Benson's picture
Jim Benson
Editor’s note: This is episode two in the Respect for People series. Click here for episode one. When we build any working system, we need to understand and appreciate how people naturally exchange...
Bruce Hamilton's picture
Bruce Hamilton
After being recognized in 1990 by the Shingo Prize, my plant became an overnight hot spot for benchmarking. Hardly a week went by when there was not a visit from a distinguished visitor, Fortune 500...
Kendall Powell's picture
Kendall Powell
When my kids, ages 11 and 8, bang through the back door after school, often the first thing out of their mouths is: “Mom! Can we play Prodigy?” After a quick mental calculation of how much screen...
Tom Comstock's picture
Tom Comstock
How can industrial and manufacturing enterprises achieve better new product introduction (NPI), a critical element of operational excellence? Corporate goals of improving market share and revenue,...
Joseph Paris's picture
Joseph Paris
A few years ago, I was asked to conduct a workshop, deliver a keynote, and chair a three-day conference on manufacturing process excellence in Europe, produced by the Process Excellence Network (PEX...
Kevin Meyer's picture
Kevin Meyer
I have been immersed in the lean world for more than a quarter century. From the start, when some folks from the Association for Manufacturing Excellence showed me how quick changeover could save my...
Scott Cowen's picture
Scott Cowen
It was a year ago that our country lost one of its most well-known and respected mavericks in recent political history. After John McCain passed away, many felt that his death left a void that would...
Matt Minner's picture
Matt Minner
Across the United States, small and medium-sized manufacturers are contemplating integrating industrial robots into their facilities. There is a growing awareness that increasingly flexible and...
Jamie Seo Yeon Song's picture
Jamie Seo Yeon Song
The internet has radically democratized the means of marketing cultural products. Enormous advertising budgets are no longer necessary to get the word out about a new release; companies can connect...
Anthony D. Burns's picture
Anthony D. Burns
Not long ago, we had a client inquire about virtual reality (VR) and quality training. VR and its close relative, augmented reality (AR), are hot technologies right now, not just in entertainment,...
Dylan Walsh's picture
Dylan Walsh
In principle, the mountaineer’s work is simple: “To win the game he has first to reach the mountain’s summit,” said George Mallory, who took part in Britain’s first three attempts on Everest during...
David Midgley's picture
David Midgley
Ask any manager at a large organization why the purchasing department matters, and the first factor he will mention will probably be costs. But cost control, though a core competency, is far from the...
Bill Kraus's picture
Bill Kraus
Continuous improvement is generally considered to be a journey in pursuit of perfection and is regularly associated with the concept of lean manufacturing. In early 1990, reflecting on the Toyota...
Harry Hertz's picture
Harry Hertz
What are the key attributes and behaviors for a role model, visionary leader? About six years ago, a task force of Baldrige-community senior executives under the leadership of Kathy Herald-...
Daniel Hess's picture
Daniel Hess
We all expect hospitals to be open and operating when we need them, but extreme weather events like hurricanes are a strain on resources and pose significant challenges for hospitals. Closing a...
DNV GL's picture
DNV GL
Workplace safety is a complex issue, addressing everything from rules for operating heavy machinery to guidelines for respecting your fellow employees. For many of these issues we, as a business...
Taryn Davis's picture
Taryn Davis
You may have a distant memory of Hernán Cortés, that Spanish conquistador, from your eighth-grade world history class. If you don’t, he was known for conquering the Aztec tribes that controlled what...
Bruce Hamilton's picture
Bruce Hamilton
A daisy rising from my brick walkway reminded me this morning, that even in the worst environment, there is a chance for growth. But this kind of individual heroism does not portend success for lean...