All Features
Lexi Sharkov
When an issue arises, it’s important to take quick action. Whether that means launching a software patch, pulling a batch, or halting the use of a reagent, it’s critical to tackle the immediate problem.
But just as critical as “How do we fix this?” is “How do we make sure this doesn’t happen again…
Susan Robertson
Sharon, a corporate HR leader, spends her days managing her team and helping shape a culture that supports innovation and creative thinking. But when fall rolls around, her evenings are spent with foam wreath forms, mesh ribbon, and a glue gun.
She makes holiday wreaths. Bold ones. Glittery,…
Donald J. Wheeler
When administrative and managerial data are placed on an XmR chart, the first reaction will frequently be that the limits are far too wide: “We have to react before we get to that limit.”
So what are we to do when this happens? Are the limits really too wide? There are three cases to consider:•…
Gleb Tsipursky
In today’s rapidly evolving technological landscape, generative artificial intelligence (gen AI) has emerged as a transformative force, reshaping industries and redefining operational paradigms. It offers unprecedented opportunities for organizations to enhance efficiency, innovation, and…
Scott Ginsberg
In manufacturing, the term connected worker has quickly gone from emerging concept to executive mandate. As companies grapple with turnover, skill gaps, and increasing complexity, the urgency to modernize frontline work has never been clearer.
What is a connected worker platform?
A connected…
Mike Figliuolo
Most negotiations have an opening bid. That bid becomes the anchor that the rest of the negotiation centers upon. If you’re good at setting anchors—and avoiding being anchored to a number you won’t like—you’ll get more out of your negotiations.
An interesting dynamic that can happen in…
Nick Haase
Imagine this: A production line hums along smoothly. Operators clean and check equipment between cycles to spot problems before they snowball. No scrambling. No surprises. That’s what autonomous maintenance looks like.
It’s a concept born from the principles of total productive maintenance (TPM),…
Bruce Hamilton
In October 1989, my company hosted Total Improvement Process Week, one of the most productive experiences of my career. Our consultant was Ryuji Fukuda, a Deming Prize winner and author of Managerial Engineering (Productivity Inc., 1983), a book I still value for its emphasis on management’s role…
Mike Figliuolo
It’s called “work” for a reason. Most days we’re able to “work” through it and find enjoyment in what we do. But occasionally we’re faced with a grind that saps our strength and threatens to derail us. Fortunately, there are simple techniques for working through that grind.
I love writing this…
Seb Murray
Promoting a “flat hierarchy” with fewer layers of managers might sound modern and progressive. It promises agility, equality, and empowerment. Yet, a new study co-authored by Wharton management professor Saerom (Ronnie) Lee suggests that while flat organizations may appeal to some candidates, they…
Akhilesh Gulati
Quality initiatives rarely fail because of bad tools. They fail because people don’t adopt them.
Organizations spend months mapping processes, running kaizen events, or documenting corrective actions, only to watch the improvements unravel when employees quietly return to the “old way.” Leaders…
Quality Digest
(ASTM: West Conshohocken, PA) -- To meet increasing customer demand for sophisticated digital formats and workflows, ASTM International is broadening its direct sales efforts and won’t be renewing its long-standing and healthy reseller relationship with Accuris (formerly IHS).
Andy Kireta, ASTM…
Anthony Vianna
There’s a lot of talk about automation these days, not just in manufacturing circles but also the news in general. As the demands of modern manufacturing grow more complex, and manufacturing industries continue their digital transformation—with automation playing an ever-expanding role—where does…
Walter Nowocin
Software selection, implementation, and ongoing maintenance are critical stages in the life cycle of biomedical software systems such as asset and calibration management platforms. Yet few industry resources provide detailed, practical guidance for managing these processes effectively.
One notable…
Frank King
At Ramirez & Co., a midsize business with decades of wins, leadership thought its biggest challenges were competitors, technology, and the market. Close, but no cigar. The real problem was stress, the silent drain that doesn’t show up on a Gantt chart but still wrecks your timeline.
Deadlines…
Gleb Tsipursky
Imagine a bustling conference room where employees aren’t just listening to lectures but actively experimenting with cutting-edge tools, tackling real-world challenges and discovering new ways to revolutionize their workflows. That’s the transformative power of workshops focused on generative AI (…
Mike Figliuolo
It’s hard to balance all the demands that are placed upon you as a leader. Many of us default to dysfunctional ways of spending our time and energy. If you know what the common mistakes are and take a more deliberate approach to investing your time and energy, you’ll get better results from your…
Mike Regan
In July 2024, CrowdStrike rolled out a software update that crashed more than 8 million Windows systems worldwide. The faulty release disrupted hospitals, grounded flights, halted banking operations, and affected government services. Comparable to a major cyberattack, the incident caused more than…
Kate Zabriskie
Most of us have been there. A deadline whooshes by, a teammate consistently shows up late to meetings, or someone just isn’t pulling their weight. And what do we often do? We avoid the conversation, hoping the problem will magically resolve itself. Spoiler: It never does.
Dodging these…
Bruce Hamilton
In my Labor Day article, “Celebrating Our Frontline Scapegoats,” I observed that of the seven wastes, the one most people recognize is defects. This is understandable: Workers are often blamed for defect-causing situations over which they have little or no control. This article continues that Labor…
William A. Levinson
A vital concept from the chemical process industry, management of change (MOC) relates primarily to safety. It means that whenever we change a factor in a cause-and-effect diagram (e.g., machine, material, manpower, method, measurement, environment, or any other factor), we create risks of…
Akhilesh Gulati
Organizations often face a familiar dilemma: It’s not a shortage of good ideas, but a struggle to decide which one to pursue first. During project prioritization meetings, leaders are likely to present a wide range of perspectives. The finance team pushes for hard savings, while operations advocate…
Cindy Mielke
Over the years, there have been many developments in systems and technologies that have helped industries redefine how businesses are structured. These changes, especially in sectors like manufacturing and distribution, have led to new roles and responsibilities for employees.
However, often with…
Donald J. Wheeler
Everybody wants to have good measurements. To this end, many recommend a regular schedule of recalibration. While this sounds reasonable, it can actually degrade the quality of the measurements.
The key to getting the most out of a measurement process is to know when to recalibrate and when to…
Jake Walton
Imagine you’re a student trying to pass a challenging class, one where the entire grade rests on the big test at the end of the semester. Fortunately, the professor handed out a syllabus that outlines exactly what will be on that final exam. Better still, you can also find a posted list of common…