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Exploring the Human Side of Artificial Intelligence
Clifton B. Parker
An underlying theme emerged from the Stanford Institute for Human-Centered Artificial Intelligence’s fall conference: Artificial intelligence (AI) must be truly beneficial for humanity and not undermine people in a cold calculus of efficiency. Titled “AI Ethics, Policy, and Governance,” the event…
Take the Time to Get the Full Story
Kevin Meyer
Most of us have learned that being busy does not mean you’re being productive, and that multitasking leads to being less productive—although I still see that being harped on as a “skill” on resumes and profiles. Leading organizations manage by clearly defined objectives rather than arbitrary and…
Life Without the Paris Agreement
William A. Levinson
How will the United States’ withdrawal from the Paris Agreement affect greenhouse gas emissions? Quality Digest editor in chief Dirk Dusharme and Mike Richman, principal at Richman Business Media Consulting, point out that most manufacturers already recognize that waste, including waste of energy…
What Electronic Games Can Teach Us
Kendall Powell, Knowable Magazine
This story was originally published by Knowable Magazine. When my kids, ages 11 and 8, bang through the back door after school, often the first thing out of their mouths is: “Mom! Can we play Prodigy?” After a quick mental calculation of how much screen time they've already had for the week and…
How Innovation Drives Economic Growth
Bill Snyder
In 1500, China’s economy was the strongest in the world. But by the 19th century, the United States, Western Europe, and Japan had leapfrogged over China by churning out goods and services in vast quantities while the former superpower stalled. Why? Some economists argue that China’s lack of free…
The Divergent Paths of Old Lean Dudes
Kevin Meyer
I have been immersed in the lean world for more than a quarter century. From the start, when some folks from the Association for Manufacturing Excellence showed me how quick changeover could save my injection-molding operation (and probably my job) from imminent destruction, to now, when I can…
When a Manufacturer Asks ‘How Do We Get Smart?’
Michael Brundage
How do we get smart? I was first asked this question while sitting in on a call with a small manufacturer who supplied parts for automotive manufacturers. With all the buzz around “smart manufacturing,” this manufacturer wanted to join the movement. The problem was that its leaders didn’t know…
Test Your Vision: A Resource for Leaders
Jesse Lyn Stoner
Have you created a vision? You might be excited about it, but are others? Does your vision inspire, motivate, and guide decision making? It’s better to test your vision now than to find out later that it’s simply a wall decoration. And if you already created a vision a while ago, it’s still…
Ma: Finding Cognitive Space
Jim Benson
Editor’s note: Read episode two in the Respect for People series here. I was standing in a back room of the Honolulu Museum of Art that was off limits to the public. In this one room, protected from bugs, humidity, and light, was the world’s largest collection of Japanese woodblock prints. (My…
What Climbing Expeditions Tell Us About Teamwork
Dylan Walsh
In principle, the mountaineer’s work is simple: “To win the game he has first to reach the mountain’s summit,” said George Mallory, who took part in Britain’s first three attempts on Everest during the 1920s. “But, further, he has to descend in safety.” The tension between these two goals—…
The Start of the Journey Is the Destination
Gwendolyn Galsworth
More often than not, an effective implementation of operator-led visuality produces a 15- to 30-percent increase in productivity on the cell or departmental level, beginning with the implementation of the “visual where” (or, as our trainers like to call it, 5S on steroids). But that effectiveness…
Getting It Ripe
Rachel Ehrenberg, Knowable Magazine
This story was originally published by Knowable Magazine. If you’re lucky, you’ve tasted a perfectly ripe fruit—a sublime peach, perhaps, or a buttery avocado. But odds are most of the fruit you’ve eaten tastes more like wet cardboard. Although plant breeders have mastered growing large, perfect-…
New Packaging Technologies Promote Sustainability and Food Safety
Krystle Morrison
From carrying food in from the field, to shipping processed products, to assembling a supermarket display, packaging matters. As a follow-up to our exploration of emerging trends in food packaging, we’re taking a look at several innovative technologies that could change the future of packaging.…
Under a Watchful Eye
Jill Barshay, Sasha Aslanian
When Keenan Robinson started college in 2017, he knew the career he wanted. He’d gone to high school in a small town outside Atlanta. His parents had never finished college, and they always encouraged Robinson and his two older siblings to earn degrees. Robinson’s older brother was the first in the…
Software to Empower Workers on the Factory Floor
Zach Winn
This story was originally published by MIT News. Manufacturers are constantly tweaking their processes to get rid of waste and improve productivity. As such, the software they use should be as nimble and responsive as the operations on their factory floors. Instead, much of the software in today’s…
A Middle Path to Sustainable Farming
Natasha Gilbert, Knowable Magazine
This story was originally published by Knowable Magazine. Alfalfa, oats, and red clover are soaking up the sunlight in long narrow plots, breaking up the sea of maize and soybeans that dominates this landscape in the heart of the U.S. farm belt. The 18 by 85 meter sections are part of an…
Humans, Robot Teams Work Better When There’s an Emotional Connection
Laurel Thomas
Soldiers develop attachments to the robots that help them diffuse bombs in the field. Despite numerous warnings about privacy, millions of us trust smart speakers like Alexa to listen into our daily lives. Some of us name our cars and even shed tears when we trade them in for shiny new vehicles.…
Filters of Responsibility
Jim Benson
Responsibility. It’s a hard word to come to grips with. What is the responsible thing to do right now? What is my personal responsibility? What is my responsibility as a team, family, company, state, or country member? What do I expect from others? The world now is in transition, from being…
He Quieted Deafening Jets
Ben Brumfield
For decades, Krishan Ahuja tamed jet noise, for which the National Academy of Engineering elected him as a new member this year. Today, Ahuja is an esteemed researcher at the Georgia Institute of Technology, but he got his start more than 50 years ago as an engineering apprentice in Rolls Royce’s…
U.S. Healthcare: An Industry Too Big to Fail
Michael D. Williams
As I spoke recently with colleagues at a conference in Florence, Italy, about healthcare innovation, a fundamental truth resurfaced in my mind: the U.S. healthcare industry is just that. An industry, an economic force, Big Business. It is a vehicle for returns on investment first and the success of…
Trust Me, I’m a Total Stranger
Barnaby Lewis
Put in the terms of this article’s title, most of us would run a mile, whatever the proposition. But the popularity of online reviews, and the trust we place in persons unknown when making major decisions about where to stay, what to eat, and how to get the most from a trip, tells a different story…
How Project Management Made a Massive X-ray Light Source Possible
Shannon Brescher Shea
Replacing a beloved tool is never easy. Erik Johnson had worked with the National Synchrotron Light Source (NSLS) for nearly 15 years when he and his colleagues began thinking about its replacement. But this switch wasn’t a matter of walking down to the hardware store.   The NSLS, a Department of…
Pulsed Electron Beams Shed Light on Plastics Production
Brooke Kuei
A  technique developed by researchers at the Department of Energy’s (DOE) Lawrence Berkeley National Laboratory (Berkeley Lab), in collaboration with Dow and Eindhoven University of Technology in the Netherlands, is providing atomic-resolution details about magnesium chloride, a material involved…
Simply Elegant, Morse Code Marks 175 Years and Counting
Eddie King
The first message sent by Morse code’s dots and dashes across a long distance traveled from Washington, D.C. to Baltimore on Friday, May 24, 1844—175 years ago. It signaled the first time in human history that complex thoughts could be communicated at long distances almost instantaneously. Until…
The Rise of CEOs As Social Activists
Knowledge at Wharton
CEOs are stepping forward to confront public policy issues that often extend beyond their core business, in part at the urging of their employees, write Caroline Kaeb and David Scheffer in this opinion piece. Kaeb is co-chair of the Business and Human Rights Pillar and a senior fellow of the…

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