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Drag-and-Drop Data Analytics Get a New Tool
Rob Matheson
In the Iron Man movies, Tony Stark uses a holographic computer to project 3D data into thin air, manipulate them with his hands, and find fixes to his superhero troubles. In the same vein, researchers from MIT and Brown University have now developed a system for interactive data analytics that runs…
FDA to Sunset Alternative Summary Reporting Program
The FDA has announced an end to the alternative summary reporting (ASR) program for medical device manufacturers and will make the data publicly accessible. The ASR program originally launched in 2000 when device manufacturers sought an “alternative summary” reporting exemption. ASR permitted…
The Icarus Syndrome: Execs Who Fly Too Close to the Sun
Manfred Kets de Vries
David was extremely gratified when he was named businessman of the year. He felt he deserved the recognition. Many articles had portrayed him as an entrepreneur who had reframed his industry, which gave him the courage to make his boldest move yet: taking over his largest competitor. Some analysts…
Why Big Business Is Making a Giant Leap Into Space
Knowledge at Wharton
For decades, relatively easy access to space and the big profits to go with it have dangled elusively just over the horizon. With a little more R&D money and a few more advances in the technology, the thinking went, space would be ours. Are we there yet? More than a few signs are pointing in…
Driverless Cars Will Disrupt the Airline Industry
Stephen Rice, Scott Winter
As driverless cars become more capable and common, they will change people’s travel habits not only around their own communities but across much larger distances. Our research has revealed just how much people’s travel preferences could shift, and found a new potential challenge to the airline…
Predicting the Next Stock Market ‘Flash Crash’
Romesh Saigal, Abdullah AlShelahi
Soon after the Great Recession, the U.S. stock markets plunged—and rebounded within 36 minutes. The Dow Jones Industrial Average dropped more than 9 percent, losing more than 1,000 points before suddenly recovering. This May 6, 2010, event was the first recorded “flash crash.” Although it didn’t…
A Potential Playbook for the Future of the Car Industry
Sameer Hasija, Vivek Choudhary
One fine morning in 1909, Henry Ford made a surprise announcement during a company meeting. In the future, Ford Motor would stick to a single car model, the Model T, in black only. No other choices, or as he said, “Any customer can have a car painted any color that he wants so long as it is black…
The Rise of CEOs As Social Activists
Knowledge at Wharton
CEOs are stepping forward to confront public policy issues that often extend beyond their core business, in part at the urging of their employees, write Caroline Kaeb and David Scheffer in this opinion piece. Kaeb is co-chair of the Business and Human Rights Pillar and a senior fellow of the…
Automakers, Don’t Listen to Henry Ford
Boris Liedtke
‘Any customer can have a car painted any color that he wants,” said Henry Ford in 1909, “so long as it’s black.” Ford’s strategy of standardization and efficiency made a runaway success of the Model T car and built Ford Motor Co. into one of the world’s biggest automakers. But 110 years on,…
Eliminating the Digital Divide in Life Sciences, Part 3: The Truth About Cloud Security
Matthew M. Lowe
While most business sectors have welcomed the efficiencies and benefits that cloud technologies and software-as-a-service (SaaS) offerings bring, the life sciences industry has been slow to embrace external cloud networks. Merely a decade ago, in fact, an International Data Corp. survey showed that…
Risk-Based Thinking in Government
James J. Kline
The term “risk-based thinking” (RBT) is familiar to those in the quality profession. This familiarity comes in part from its inclusion in ISO 9001:2015, the International Organization for Standardization (ISO) quality management system standard. Although numerous articles and several books have…
Risk Management in Lean Manufacturing
Kevin Price
In the world of risk management, maintenance of mission-critical equipment drives priorities and budgets. It is the ultimate test of proactive maintenance and smart decision making. Managing assets that “cannot be allowed to fail” is more than an emotionally charged mandate that forces managers…
Why Aren’t There Electric Airplanes Yet?
Venkat Viswanathan, Shashank Sripad, William Fredericks
As electric cars and trucks appear increasingly on U.S. highways, it raises the question: When will commercially viable electric vehicles take to the skies? There are a number of ambitious efforts to build electric-powered airplanes, including regional jets and planes that can cover longer…
Five Reasons Quality Failures and Safety Incidents Still Happen
Shobhendu Prabhakar
Someone recently asked me why quality failures and safety incidents continue to occur despite organizations communicating their quality and safety visions to the workforce, developing and implementing quality and safety management systems, and campaigning day in and day out about quality and safety…
Raising the Bar With Aerospace Standards
Ronda Culbertson
The AS9100 family of standards has completed very important updates, raising the business management quality bar again for aerospace and defense suppliers and OEMs. The transition to the new standards caught quite a few organizations somewhat flat-footed; particularly with the emphases on risk…
What to Make of FDA’s Secret Cache of Device Adverse Events
AssurX
Last month an investigative report revealed that the U.S. Food and Drug Administration (FDA) has millions of “hidden” serious injury and malfunctions reports on medical devices. According to the report from Kaiser Health News, “Since 2016, at least 1.1 million incidents have flowed into the…
IIoT vs. Industrial Cyber-Crime
Ryan E. Day
More and more, manufacturers are becoming the target of hackers, but what can they do about it, if anything? It seems every month, maybe even every week, we hear about some sort of data breach or cyberattack. Think Facebook, Google, and Marriott. As consumers we’ve almost become inured to the idea…
Retailers Like Walmart Are Embracing Robots
Beth Humberd, Scott Latham
Walmart recently announced it plans to deploy robots to scan shelves, scrub floors, and perform other mundane tasks in its stores as the retail giant seeks to lower labor costs. Although the retail giant did not say which jobs, if any, might be lost as a result, the announcement—and the many more…
Risk Management for Automotive Suppliers
Paul Foster
When you look at standards like IATF 16949 or ISO 9001, the requirements boil down to two essential elements: improving customer satisfaction and reducing risk. They go hand in hand because effective risk management means safer products and happier customers—and fewer problems for their suppliers…
Beware Conventional Wisdom in Digital Transformation
Jeffrey Phillips
One of my favorite quotes comes from George Bernard Shaw, who said that all change in life originates from unreasonable people. Reasonable people, he said, will accept the status quo and change their lives to adapt to the status quo. Unreasonable people won’t. Unreasonable people force change…
An Industrialized, Global Food Supply Chain Threatens Human Health
Robyn Metcalf
In an outbreak that has now run for more than 28 months, at least 279 people across 41 states have fallen ill with multidrug-resistant Salmonella infections linked to raw turkey products. Federal investigators are still trying to determine the cause. In response to food company recalls, more than …
Boeing’s 5S Problem
Morgan Sliff
Boeing has been rife with issues lately. While the recent Ethiopian Airlines crash has dominated headlines and elicited an FBI investigation into the company, another federal body has stated it will be keeping a closer eye on Boeing’s safety shortfalls. Boeing is now in hot water with the U.S. Air…
Eliminating the Digital Divide in Life Sciences, Part 1: Compliance Concerns
Matthew M. Lowe
It’s human nature to resist change, and the life sciences industry is not exempt from a change-averse mindset. The proof: Life science organizations (LSOs) lag far behind counterparts in other sectors in implementing digital technologies that are designed to streamline business and manufacturing…
The Pivotal Management Challenge of the AI Era
Theodoros Evgeniou
History indicates that major technological changes can take about half a century to go from the first lab drawings to society. Alan Turing first proposed the Turing machine, laying the foundations of computation, in 1936; the first general-purpose “Turing-complete” system was built in 1945, and “…
Hey Siri! Why Are Food Retailers So Slow to Embrace Technology?
Sylvain Charlebois
Your own voice will likely become the most significant focus for food retailers and restaurants in the immediate future. Voice searches are increasingly becoming the norm. A recent study suggests that more than 50 percent of all online searches will be voice-activated by 2020. To a lesser extent,…

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