Risk Management Features

Christopher Allan Smith's picture
Christopher Allan Smith
This series is about getting you through a catastrophe. The first three articles (see “All articles in this series”) were about preparing and responding to the world around you when it’s consumed by...
Christopher Allan Smith's picture
Christopher Allan Smith
I was a strange kid. Who knows where our fears come from? What I do know is Godzilla is somewhere near the core of one of my weirder fascinations. When I was four, I watched Godzilla vs. King Kong on...
Duke University's picture
Duke University
Price discounts and other promotions on consumer goods can boost a product’s sales in the short term, but that same strategy may destroy a brand’s equity, according to research from Carl Mela, a...
Kimberly Merriman's picture
Kimberly Merriman
As vaccinations and relaxed health guidelines make returning to the office a reality for more companies, there seems to be a disconnect between managers and their workers about remote work. A good...
Joseph Near's picture
Joseph Near
In previous articles we have explored what differential privacy is, how it works, and how to answer questions about data in ways that protect privacy. All of the algorithms we’ve discussed have been...
Gleb Tsipursky's picture
Gleb Tsipursky
Quality professionals are often told that “failing to plan is planning to fail.” You might be surprised to learn that this phrase is a misleading myth at best and actively dangerous at worst. Making...
Ryan McKenna's picture
Ryan McKenna
To date, this series focused on relatively simple data analyses, such as learning one summary statistic about our data at a time. In reality, we’re often interested in a slightly more sophisticated...
Arron Angle's picture
Arron Angle
Iwas talking to a friend recently, and the subject of organizational health came up. With my quality background my ears perked up, and I asked him to explain what he thought organizational health...
Christopher Allan Smith's picture
Christopher Allan Smith
This series is about planning for the worst that can face us. It’s jumping-off point is the National Institute of Standards and Technology publication, “A Case Study of the Camp Fire—Fire Progression...
James Wells's picture
James Wells
I was talking recently with a friend who runs an academic program at a major U.S. university. She was telling me about solving a problem in her department and how the solution was obvious so she just...
Christopher Allan Smith's picture
Christopher Allan Smith
By 6:25 a.m., my fate was sealed. That morning, 10 miles from my front door in Paradise, California, a poorly maintained power line owned by Pacific Gas & Electric arced, dropping molten metal...
Don Cox's picture
Don Cox
Despite the high ratio of intelligent work-from-home (WFH) business professionals, the current cybersecurity landscape for that work model could best be described as disorganized and dysfunctional....
Barbara Cuthill's picture
Barbara Cuthill
The internet of things (IoT) offers many attractions for small and medium-sized manufacturers (SMMs) that may want to integrate IoT into their facilities and operations, or who seek to enter the IoT...
David Darais's picture
David Darais
In our last article, we discussed how to determine how many people drink pumpkin spice lattes in a given time period without learning their identifying information. But say, for example, you would...
Jon Speer's picture
Jon Speer
The medical device technical file is a must-have document for devices to be sold in the European Union (EU) marketplace. The file contains detailed information about your medical device, its design,...
Innovating Service With Chip Bell's picture
Innovating Service With Chip Bell
Iam often asked by customer service leaders how to get the CEO to care about customers. They are convinced there is a missed tactic that, if implemented, would have the C-suite camping out in the...
David Darais's picture
David Darais
How many people drink pumpkin spice lattes in October, and how would you calculate this without learning specifically who is drinking them, and who is not? Although they seem simple or trivial,...
Graham Freeman's picture
Graham Freeman
Here’s an unfortunate truth: The story of the Covid-19 pandemic is one of epic quality failures in almost every area imaginable. Although there have been some admirable successes, such as the food...
Bob Holmes's picture
Bob Holmes
This story was originally published by Knowable Magazine. Most of us won’t soon forget that disconcerting moment last spring when grocery store shelves were suddenly bare where the flour, pasta, and...
Rita Men's picture
Rita Men
Ending the pandemic depends on achieving herd immunity, estimated at 70 percent or even 80 percent to 90 percent of a population. With some 30 percent of Americans telling pollsters they have no...