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Dedicated or Multi-Tenant Cloud Deployment?
Tim Lozier
Sponsored Content The difference between cloud providers is often found in their chosen deployment method. Typically, software can be implemented either through multi-tenant or dedicated cloud environments. With the advent of virtual servers, cloud environments have moved past the “trend” phase…
Is Your Supply Chain at Risk for Modern Slavery Violations?
Ryan E. Day
What do cocoa, socks, and smartphones have in common? If you guessed risk of slavery in the manufacturing supply chain, you are correct. Does your organization have an international supply chain? Then it’s at risk. What are you doing to address the risks associated with modern slavery in your…
Inside Quality Digest Live for August 11, 2017
Dirk Dusharme @ Quality Digest
Our August 11, 2017, episode of QDL looked at the role of technology in after-market service, stairs that help you up, Fidget Cubes, and more. “Climbing Stairs Just Got Easier With Energy-Recycling Steps” These stairs actually help you go up. “The Curious Case of the Fidget Cube” How a product…
Strategic Change Is All in the Timing
Quy Huy
At the end of the 20th century, perhaps no U.S. business leader was more admired—and emulated—than former General Electric CEO Jack Welch. He became legendary for almost single-handedly remaking the massive Boston-based conglomerate into a global leader. During his 20-year tenure, which ended in…
When Going Global, Customize Your Management Strategy
Deirdre Mendez
For stressed managers dealing with international employees and partners, a profile describing the country they’re dealing with may seem like a natural thing to reach for. Brazil has a score of 34 for punctuality; Finns value quiet, serious conversation; good things to know. But think about the…
Inside Quality Digest Live for August 4, 2017
Mike Richman
The dog days of summer are here, but the Aug. 4, 2017, episode of QDL offered lots of cool content. Let’s take a closer look: “What Went Wrong With the F-35?” One expert calls the Lockheed Martin’s F-35 fighter jet an “inherently terrible airplane.” So why does the Air Force consider it warfighter…
Kaizen: Lost in Translation
Jun Nakamuro
Japanese improvement techniques have been emulated across the globe for decades, and none carries more cultural weight than the theory of kaizen. When I expose Western leaders to lean practices in Japan, they often express that they have come away with a better understanding of “true kaizen.” They…
The Manager Who Works Out Loud
John Stepper
Whenever I talk to organizations about open, connected ways of working, this question inevitably comes up: “How do you get leaders to do it?”  It’s a problem. Most often, managers simply don’t have the time to learn a different way of leading. Or their habits are so deeply ingrained that doing…
Putting the Do in Don’t: The New ISO 37001 Standard
DNV GL
Bribery and corruption are a $1 trillion drain on the global economy and a door-shutting event for companies unable to prevent rogue acts from destroying a company’s entire reputation. If you think about it, managing bribery is a bit of an oxymoron. How do you manage something that hasn’t happened…
Five Ways Paper-Based Audit Programs Block Quality Improvements
Mark Whitworth
For decades, audit management has centered on paper checklists, with tracking moving to Excel spreadsheets in more recent years. Despite growing adoption of cloud-based manufacturing software, many auto suppliers still rely on paper checklists and spreadsheets to manage audit programs. There’s a…
Lessons From the Merchants of Venice
Loic Sadoulet, Giovanni Tassini
Making the most of its position as an important seaport, Venice’s remarkable economic development during the Middle Ages relied on network effects, contractual innovation, and coordination among the players involved in long-distance trade. Companies today still exploit these mechanisms to succeed…
The Power of Connectivity in Software
Shaun Wissner
Sponsored Content Connectivity has changed the world we live in. While today it is a trend, the true potential of connectivity lies in the future. As manufacturers begin to investigate how they can integrate this developing technology, they rely on solutions from organizations, like Hexagon…
What You Don’t Know About Your Employees That Will Help You Manage Them Better
Kelly Graves
The following is an excerpt from Kelly Graves’ book, The Management and Employee Development Review (CRC Press, 2016). When Darwin first made famous the term “survival of the fittest,” I don’t believe he was talking about the strongest species, or the fastest, but rather those species most able to…
Considering a Move to a Pure-Cloud QMS?
Sophia Finn
Sponsored Content The quality sector hasn’t seen real software innovation for nearly two decades. Even with an overabundance of options, the available quality software is fragmented, and its dated technology leaves a lot to be desired. Ineffective quality management systems (QMS) can lead to…
Quality 4.0
Dan Jacob
The most recent decade has seen rapid advances in connectivity, mobility, analytics, scalability, and data, spawning what has been called the fourth industrial revolution, or Industry 4.0. This fourth industrial revolution has digitalized operations and resulted in transformations in manufacturing…
Fixing a Toxic Culture Requires More Than a New CEO
Katina Sawyer, Christian Thoroughgood
In times of organizational crisis, some companies are able to right the ship, while others sink under the pressure. Recently, Uber has been under fire for a bad corporate culture, which promoted, among other things, sexism and other forms of toxic behavior. This led to a four-month investigation…
Time-Maximizing Strategies of Highly Successful People
MIT Sloan School of Management
There are few executives today who don’t wish they could be more productive. Even the most successful individuals are looking for new and better ways to get more accomplished while maintaining or increasing their quality of life. “Regardless of location, industry, or occupation, productivity is a…
Dual Status Hospitals: Beware of IRS Compliance Audits
Amie Whittington
Is your governmental hospital exempt under Section 501(c)3? If you have a 403(b) plan, the answer is yes, but even if you don’t, you need to check. The Internal Revenue Service (IRS) is ramping up compliance audits of governmental hospitals that are exempt under 501(c)3 (dual status). The…
Inside Quality Digest Live for June 30, 2017
Mike Richman
The June 30, 2017, episode of QDL offered a wrinkle in time, of sorts: not only orbiting debris and medieval medicine, but moments in the here and now such as our interview with Keith Bevan of the Coordinate Metrology Society and the UK’s National Physical Laboratory, and an on-the-go version of…
Five Costly Mistakes Applying SPC
Steve Daum
I have daily conversations with manufacturer plant managers, quality managers, engineers, supervisors, and plant production workers about challenges when using statistical process control (SPC). Of the mistakes I witness in the application of SPC, I’d like to share the five most prevalent; they…
Employee Motivation
Kelly Graves
What are the common mistakes managers make when trying to motivate employees? In this article, we’ll discuss these mistakes and some better strategies to successfully motivate employees. It’s human nature for managers to take the path of least resistance, and this often leads to making all…
The Management and Employee Development Review
Mike Richman
One of the real joys of publishing Quality Digest is the opportunity it affords me to personally interact with and learn from our authors and contributors. These subject matter experts are leaders in their respective fields, and never fail to provide actionable insight into how to achieve lasting…
Taking the Step from Gemba Walks to Layered Process Audits
Mark Whitworth
Reading the Automotive Industry Action Group’s CQI-8 Layered Process Audit (LPA) Guideline, you might notice a line saying LPAs are “completed on site ‘where the work is done.’” For lean manufacturing experts, this specific quote might bring to mind gemba walks, a method where leaders observe and…
Inside Quality Digest Live for June 9, 2017
Dirk Dusharme @ Quality Digest
The June 9, 2017, episode of QDL looked at MEP program funding, nanoholograms, and banning laptops. Plus, we talked to Lolly Daskal about “leading from within.” MEPs are Essential to Rebuilding American Manufacturing Competitiveness Last month, President Trump submitted a “Skinny Budget” that aims…
The Leadership Gap
Lolly Daskal
After decades of coaching powerful executives around the world, I have observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when his performance suffers and failure persists. Very few understand why or how to…

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