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Does LPA Administration Get in the Way of Quality?
Richard Ruiz
According to the Deloitte Automotive Quality 2020 report, auto manufacturers spend an average of 116 days annually on quality management system (QMS) compliance. Layered process audits (LPAs), which can number more than a thousand audits per year, can take up many of those hours for companies that…
Accurate Measurements of Irregular Surfaces
Ryan E. Day
Headquartered in Houston, Texas, Dimensional Engineering was born on the back of a dream, a major contract from an aircraft manufacturer, and a process developed specifically to fulfill that project. Dimensional Engineering has steadily grown to become a full-service team of consulting and field…
Leveraging Your Data As a Foundation for Manufacturing ROI
Janelle Farkas
According to the International Institute for Analytics, businesses that use data will gain $430 billion in productivity benefits over competitors who aren’t using data by 2020. As an industrial engineer for the Northeastern Pennsylvania Industrial Resource Center, part of the MEP National Network,…
Preparing Your Firm for AI
Theodoros Evgeniou
It seems that every week, AI technology has learned to do something humans do, but faster and better. From detecting cancers and eye conditions to predicting floods; or analyzing the language, tone, and facial expressions of candidates during recruitment processes, AI is now at the stage where it…
Bosses Face More Discrimination if They Are Women—From Employees of Any Gender
Martin Abel
Imagine that your boss Ethan calls you into his office. He expresses disappointment in your recent performance and lack of commitment. How would you react? Accept the feedback and put in more effort? Would you pout in your office and start looking for a new job? Now, would your reaction be…
Putting the Customer First in Prosthetic Device Development
David Moser
Technology companies are frequently driven by their engineering processes. Of course product quality is regarded as most important, and that quality can be tested and measured with numbers and data. Such companies also frequently align their core identity with the engineering that belies their…
An Introduction to Statistical Process Control (SPC)
Jody Muelaner
One of the key ideas in lean manufacturing is that defects should be detected as early as possible. Efforts to control manufacturing processes, so that issues can be detected before defects occur, actually predate lean. Statistical process control (SPC) is a set of methods first created by Walter A…
How to Improve New Product Introduction (NPI) in Three Steps
Tom Comstock
How can industrial and manufacturing enterprises achieve better new product introduction (NPI), a critical element of operational excellence? Corporate goals of improving market share and revenue, maintaining competitive differentiators, and improving customer experiences are especially challenging…
Lessons From Mt. Stupid
Joseph Paris
A few years ago, I was asked to conduct a workshop, deliver a keynote, and chair a three-day conference on manufacturing process excellence in Europe, produced by the Process Excellence Network (PEX), a division of IQPC. Although that was a lot to ask of me, the lineup of speakers and content was…
Five Problems With Data in a Data-Intense World
Derek Benson
As a quality professional, you’ve probably heard the famous quote from W. Edwards Deming, “In God we trust; all others bring data.” Thanks to technological advancements in our industry, data exist more abundantly than ever. This presents a new challenge for those tasked with extracting and…
Seven Proven Tips for Modernizing Your Organization’s Policy and Procedure Communication
Kathy Anton
Throughout our 30-year company history, we have witnessed over and over how clearly communicated systems, standard operating procedures (SOPs), and policies can transform business results. It's common to see dramatic improvements like 50-percent faster employee onboarding, a 65-percent reduction in…
Four Enterprise-Level Numbers to Track
Christopher Shoe
According to a recent LNS Research survey, 37 percent of quality leaders cite an inability to measure quality metrics as their No. 1 barrier to achieving quality goals. Even worse, the survey showed four in five companies have poor visibility into real-time metrics. These figures highlight a…
Extended Reach
Alberto Castiglioni
Ensuring the quality of a car’s performance and design, FARO 3D measurement technology solutions provide simple yet accurate ways of taking contact and noncontact measurements for quality control in automobile manufacturing and assembly. Portable CMMs such as articulated arms can be used for rapid…
How Much Does Management Matter to Productivity?
Katia Savchuk
Why are some companies more productive than others? And why do certain divisions within those companies perform better than others do? Research has shown that top performers tend to invest more in research and development, adopt better technology, and employ a more educated workforce. But a new…
How to Be an Effective Organizational Maverick
Scott Cowen
It was a year ago that our country lost one of its most well-known and respected mavericks in recent political history. After John McCain passed away, many felt that his death left a void that would be hard to fill and wondered whether nonconformist leaders like him, who usually worry more about…
Creating Cyber Resilience
Paige Needling
Amidst a sea of alarming cybersecurity statistics, there’s one that perfectly captures today’s reality. It’s from a 2019 Trend Micro survey, which says: “80 percent of all businesses expect to be hacked this year.” Not “perhaps” or even “likely.” But will be hacked. And perhaps worse, only 39…
You Burn Talent When You Fire for Skill
Fabian Schumann, Jennifer Robison
The World Economic Forum (WEF) estimates that artificial intelligence (AI) will displace 75 million jobs across the globe by 2022, and that the pace will only continue to increase. A PwC report predicts that 38 percent of jobs in the United States—as well as 30 percent in the United Kingdom, 35…
Six Ways to Improve Product Quality in Food Manufacturing
Steven Brand
The food industry is evolving rapidly, with consumers demanding quality, authenticity, and transparency from food manufacturers. And they’re not just demanding it; they’re “voting with their dollars,” supporting companies that align with their personal beliefs. To keep up with consumer demand—and…
Leveraging Your Document Management Solutions for GDPR Compliance
Himanshu Singh
The most noteworthy and significant change in data privacy regulation in more than 20 years recently came by way of the General Data Protection Regulation (GDPR) in the European Union (EU). Being GDPR-compliant has become an important consideration in the way data are stored, handled, and processed…
Lean Leadership Via Value Stream Mapping
Nicholas Loyd
Without soil, water, and sunlight, a large, strong oak tree won’t grow. The same concept applies when building lean processes for a small to medium-sized manufacturer. While it’s critical to get every employee on board with lean practices, upper management must lead the way to ensure successful…
Why Foreign Firms Struggle to Break Into China
J. Stewart Black
For growth-starved Western entrepreneurs, the Chinese market is appealing. Think about it: Since 1995, China’s economy has grown by a factor of 18.5, from $735 billion to $13.6 trillion (excluding Hong Kong). In terms of purchasing power parity, it is now the No. 1 economy in the world.…
Engineering a Workforce
Ryan E. Day
Every year, Manufacturing Day brings attention to the career path that has financed millions of growing families throughout the decades—including mine. This attention also recalls the ongoing shortage of people to fill the thousands of available jobs in manufacturing. The same can be said for the…
Social Media Strategy for David and Goliath
Jamie Seo Yeon Song
The internet has radically democratized the means of marketing cultural products. Enormous advertising budgets are no longer necessary to get the word out about a new release; companies can connect directly with vast numbers of current or potential consumers through Twitter, Facebook, or whatever…
Attribute Gauge Uncertainty, Part 1
Jody Muelaner
I’ve written a lot about how to evaluate the uncertainty measurements. My articles have ranged from basic introductions to metrology and uncertainty budgets, to more advanced topics such as sensitivity coefficients and Monte Carlo simulation. To date, all of the examples I’ve used have been for…
Worker-Protection Laws Aren’t Ready for an Automated Future
Jeffrey Hirsch
Science fiction has long imagined a future in which humans constantly interact with robots and intelligent machines. This future is already happening in warehouses and manufacturing businesses. Other workers use virtual or augmented reality as part of their employment training, to assist them in…

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