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A Road Map for Implementing Configuration Technology
Anders Rasmussen
Enterprise resource planning (ERP), product life cycle management (PLM), and customer relationship management (CRM) systems were transformative when they were first developed. They made it possible for businesses to establish centralized data repositories for customer, product, or financial…
A Flexi-Work World Needs New Performance Appraisals
Chengyi Lin
Although the days of fully remote work may be over, many employees have expressed a desire for flexible work arrangements. But with Covid-19 no longer a global health emergency, more organizations could demand that people return to the office—setting the scene for an inevitable tug-of-war. Some…
Talking a Walk Could Be a Step Toward Better Negotiation
Dave Gilson
Many people think of negotiation as a fight, but it’s really about collaboration, Margaret Neale explains to me as we begin our walk. “What negotiation is, to me, is joint problem-solving. Let’s find a solution to a problem that we’re facing.” Right now, the problem Neale and I face is how to get…
A Crucial Role for Quality: Sustainability
Bob Ferrone
Industry stands at a new frontier of how organizations will be structured. With rapid advancements in technology, changing consumer behaviors, and the emergence of new business models, businesses are being forced to adapt and evolve to remain competitive. Businesses are also focusing more on…
Being a Mom Helps Me Protect Our Communication Infrastructure
Jeanne Quimby
As I sat with my 7-year-old son for more than an hour in front of an abstract painting, I saw what appeared to be black paint thrown onto a white canvas. My son loves abstract paintings. He was explaining to me how much I was missing by just looking at the paint color. I hadn’t seen the energy…
Training Recommendations From Germany
Matt Fieldman
German manufacturing is a powerhouse, fueling 21 percent of the country’s economy and contributing nearly $1.4 trillion in exports. Given these facts, we in the MEP National Network have been studying Germany’s vocational educational training (VET) program, which most of us call apprenticeships, by…
Need to Say No at Work? Here’s How.
Jennifer V. Miller
Many people think they can’t say no on the job. They tell me, “It’s just not acceptable.” They say it’s because they work in a “can do” culture. Or, they work for a boss who is pure evil. They’re afraid they’ll lose their jobs if they don’t try to do everything humanly possible to bring in one more…
OC Curve and Reliability/Confidence Sample Sizes
Harish Jose
I’m looking at a topic in statistics. I’ve had a lot of feedback on one of my earlier posts on OC curves and how one can use them to generate a reliability/confidence statement based on sample size (n), and rejects (c). I provided an Excel spreadsheet that calculates the reliability/confidence…
The Many Challenges of Achieving a Safer, Healthier World of Work
Martin Cottam
It’s tempting to attribute the increased profile now given to occupational health and safety (OH&S) to the Covid-19 pandemic. But while in many organizations the pandemic shone a spotlight on OH&S management, there are other issues that will keep OH&S at the fore throughout the next…
Digitize Your Onboarding and Training With the Modern Learner in Mind
Tami Trout
It’s time for a digital workforce transformation. Modern manufacturers must juggle evolving expectations for workplace flexibility, pay, career paths, and benefits. They also have to take into account the changes in the ways employees learn and access information. The most obvious example of this…
Overcoming Blockers to Digital Quality Management
Matthew M. Lowe
Change of any kind often requires a catalyst. This is particularly true in a business environment where the rule of thumb is to do things the way they’ve always been done. And when you’re working in a regulated industry, processes tend to get more locked in because compliance is at stake. That was…
Are Return to Office and Hybrid Work Actually Working?
Gleb Tsipursky
With 74 percent of U.S. companies transitioning to a permanent hybrid work model, leaders are turning their attention to measuring the success of their return-to-office and hybrid work policies. That’s because, in the United States, there’s only one traditional office-centric model of M–F/9–5, but…
Ten Facility Management KPIs You Should Start Tracking Today
Bryan Christiansen
With so many assets and projects to think about, facilities management is a huge and complex field. It’s easy to lose focus. Luckily, there’s a simple and easy fix for this problem—facility management KPIs (key performance indicators). Outlining and tracking the most important ones will help you…
Beyond Salary and Benefits: Why Career Conversations Matter
Winnie Jiang, Claire Harbour, Antoine Tirard
A simultaneous surge of mass layoffs and unprecedented job growth in the United States has created a confusing, complex climate for companies. In such a paradoxical environment, organizations should seize the opportunity to retain talent instead of falling into a cycle of continuous turnover. By…
The Time for Digital Transformation Is Now
Rajas Sukthankar
Digitalization is transforming all areas of life as well as existing business models. It’s enabling the manufacturing industry to implement its product ideas by taking advantage of technology trends such as generative design and intelligent models. Production has become more innovative through…
Surviving and Thriving in a Matrix Environment
Kate Zabriskie
She has three supervisors, and he has six. She works on five projects, and he has four. Although their paths rarely cross, they have something in common—they’re both part of a matrix organization. Unlike a traditional workplace where employees have one boss and a chain of supervision, matrix…
Hey, Noah Webster, I Am Still Around
Harry Hertz
On two prior occasions, I was motivated by additions to the Oxford English Dictionary and the Merriam-Webster Dictionary to create and update the Hertz Lexicon of Creative Leadership Terminology. As luck would have it, in late 2022, Merriam-Webster added another 370 words to its dictionary. With…
Making Strategic Decisions Together: Must We All Agree?
Henning Piezunka, Oliver Schilke
Top management teams often find it difficult to agree on a course of action for their firm. Whenever we participate in firm strategy retreats, we see managers grappling with collective decisions. After weeding out inferior strategic alternatives, they are left with a set of promising but mutually…
Why Manufacturers Are Integrating EHS and Quality
Stephanie Ojeda
Quality management and environmental health and safety (EHS) have traditionally existed as siloed processes and roles in most organizations. It’s easy to see why, given the forces that have shaped quality and safety during their history. Modern quality management was born from the post-World War…
The Importance of Supply Chain Connectivity to Grow Your Business
Robert Mazzucka
Manufacturing has always had an element of matchmaking at its core. As a supplier, you want to be found quickly by original equipment manufacturers (OEMs), prime contractors, and tier one and two suppliers. Buyers want to find companies capable of doing their work. The ability of manufacturers and…
The Inescapable Conundrums of Managing
Henry Mintzberg
Management is a practice, not a profession or science. To appreciate the true complexities of managing, we have to understand its intrinsic conundrums. Management is learned largely through experience—which means that it’s primarily a craft—although some of the best managers make considerable use…
When It Comes to Half-Truths, No News Is Bad News
Theodore Kinni
Voluntary disclosures, like those issued by managers in quarterly earnings calls, inform investment decisions across financial markets. They can buoy—or puncture—corporate valuations and stock prices. But it isn’t always clear what effects result from the policies governing these disclosures,…
How to Create Entrepreneurial Learning Environments Inside Your Organization
Daniel Marzullo
Are you looking to drive innovation and growth within your company? Creating an entrepreneurial learning environment may be the answer you’re looking for. However, implementing this culture can be challenging for any leadership team. This article includes a guide with some of the steps you can…
One in Seven Remote Workers at Companies With Recent Layoffs Never Get a Day Off
ResumeBuilder
A recent study found that tech and media workers are putting in more weekend hours than ever as mass layoffs lead to heavier workloads and remote work blurs the line between working and living. To find out just how many people are being pressured to work during their days off, in March 2023,…
Three Steps to Prevent Back Orders
Joshua Zable
Optimizing inventory, like most problem-solving, requires a thoughtful process and a few steps. Naturally, the easiest way to prevent back orders is to always have a lot of inventory on hand. There are ramifications for not optimizing inventory, though. Overproducing and maintaining high inventory…

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