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Why Manufacturers Are Integrating EHS and Quality
Stephanie Ojeda
Quality management and environmental health and safety (EHS) have traditionally existed as siloed processes and roles in most organizations. It’s easy to see why, given the forces that have shaped quality and safety during their history. Modern quality management was born from the post-World War…
The Importance of Supply Chain Connectivity to Grow Your Business
Robert Mazzucka
Manufacturing has always had an element of matchmaking at its core. As a supplier, you want to be found quickly by original equipment manufacturers (OEMs), prime contractors, and tier one and two suppliers. Buyers want to find companies capable of doing their work. The ability of manufacturers and…
Mandating Return to Office is Leading to Worker Power and Unionization
Gleb Tsipursky
Angry and dismayed Amazon employees are pushing back against the recently announced return to office policy by the Amazon leadership. Amazon’s policy joins other high-profile companies such as Disney, Starbucks, Tesla, Google, and others that are forcing employees back to the office. Some are…
The Inescapable Conundrums of Managing
Henry Mintzberg
Management is a practice, not a profession or science. To appreciate the true complexities of managing, we have to understand its intrinsic conundrums. Management is learned largely through experience—which means that it’s primarily a craft—although some of the best managers make considerable use…
When It Comes to Half-Truths, No News Is Bad News
Theodore Kinni
Voluntary disclosures, like those issued by managers in quarterly earnings calls, inform investment decisions across financial markets. They can buoy—or puncture—corporate valuations and stock prices. But it isn’t always clear what effects result from the policies governing these disclosures,…
How to Create Entrepreneurial Learning Environments Inside Your Organization
Daniel Marzullo
Are you looking to drive innovation and growth within your company? Creating an entrepreneurial learning environment may be the answer you’re looking for. However, implementing this culture can be challenging for any leadership team. This article includes a guide with some of the steps you can…
One in Seven Remote Workers at Companies With Recent Layoffs Never Get a Day Off
ResumeBuilder
A recent study found that tech and media workers are putting in more weekend hours than ever as mass layoffs lead to heavier workloads and remote work blurs the line between working and living. To find out just how many people are being pressured to work during their days off, in March 2023,…
Three Steps to Prevent Back Orders
Joshua Zable
Optimizing inventory, like most problem-solving, requires a thoughtful process and a few steps. Naturally, the easiest way to prevent back orders is to always have a lot of inventory on hand. There are ramifications for not optimizing inventory, though. Overproducing and maintaining high inventory…
Operational Resilience Explained
Leslie Bloom
Our country has proven to be a place where workers who are skilled with their hands (and have a head for all things mechanical) can flourish, even during difficult times. The value of resilience has been etched into the soul of our most famous products: • Thomas Edison’s phonograph in 1877 • Henry…
Technology Is No Substitute for Service
Rip Stauffer
A couple of years ago, my wife decided to surprise me by taking me over to our local Tesla dealership so I could test drive a Tesla. We put a deposit down to hold our place in line, and two months later took delivery of a Model Y Performance. I loved everything about it, took everyone who asked…
What Indiana Can Teach the Nation About Workforce Development
Matt Fieldman, Blair Milo
I’m ashamed to say that I’ve only been to Indiana once—for a fun weekend in Indianapolis. I will say that its Children’s Museum is truly world-class, and it was great going duckpin bowling for the first time. Though I haven’t taken full advantage of Indiana as a tourist destination (yet!), as a…
When Quality and Sustainability Meet
Bob Ferrone
Quality and sustainability are two critical aspects of modern business operations that are closely intertwined. While quality refers to the level of excellence or standard achieved in a product or service, sustainability relates to the ability to maintain or improve that quality over time while…
Five Foundational Steps of a CAPA Quality Process
Etienne Nichols
I have a bold opinion: The corrective and preventive action (CAPA) process is the second-most important component of your quality management system (QMS). (If you want to know what I think is No. 1, shoot me an email.) As you build medical devices, a well-defined CAPA program provides a framework…
Managers Are Changing Their Minds About the Hybrid Work Model
Gleb Tsipursky
A recent study at the University of Birmingham, which surveyed 597 managers, has shed light on how managers’ attitudes toward the hybrid work model have changed as a result of the pandemic. Surprisingly, the findings reveal an increasingly positive outlook on the benefits of remote and flexible…
The Relationship Between Maintenance and Reliability
Bryan Christiansen
People often use the terms maintenance and reliability interchangeably. However, they are two separate concepts. Although there is some overlap, their scope and focus are quite different. Understanding those differences, as well as how each concept affects the other, is a necessary step for…
Is There Really a Link Between Perfectionism and Procrastination?
Megan Wallin-Kerth
“The best is the enemy of good,” wrote French historian and philosopher Voltaire. Today that quote seems more appropriate than ever. A longitudinal meta-analysis study from 1989 to 2016 looking at data from more than 41,000 students across the U.S., U.K., and Canada revealed that perfectionism has…
Push the Cart
Bruce Hamilton
There’s a certain irony in the recent attention paid to the application of robots on the shop floor. On a couple occasions in the past year, I’ve heard manufacturing colleagues talk about the benefits of deploying robots to handle material conveyance. “Better,” they say, “to redeploy humans to…
How Leaders Can Create a Pocket of Excellence in a Toxic Workplace
Jennifer V. Miller
Being a leader is tough enough, but it’s downright demoralizing if you feel like you’re swimming upstream against the currents of a toxic workplace. If you want to stand apart and make a positive difference at work, it might seem like you’re living in this weird, misshapen house where some of the…
Do You Really Want Employees to Stay?
Harry Hertz
The factors affecting employee engagement have changed dramatically during the last few years. Considering off-site employees returning to the work site, baby boomers retiring in growing numbers, and the increasingly younger workforce, I was interested in exploring what the key drivers of employee…
Tips for Leaders to Gain Actionable and Informed Feedback From Their Peers
Narayan Pant
Sami, a manager in a multinational company, had to make a difficult decision concerning an underperforming direct report. To complicate the situation further, the subordinate in question was a contender for Sami’s job and friendly with Sami’s current boss. Sami’s boss had seemingly left all…
Making Organizational Sustainability Work
Steve Calechman
Sustainability is a hot topic. Companies throw around their carbon or recycling initiatives, and competing executives feel the need to follow suit. But aside from the external pressure, there are also bottom-line benefits. Becoming more efficient can save money. Creating a new product might make…
Stay In Your Lane: How to Compete In a Saturated Market
Megan Wallin-Kerth
At last year’s Masters Summit, MasterControl’s chief strategy officer, Matt Lowe, chatted with Quality Digest’s CEO, Jeff Dewar, about the challenges and rewards of his work and the many titles he’s held over the years. Lowe, who has worked at MasterControl for more than 15 years, has a lot to say…
Do You Think Inside the Box, Outside the Box, or at the Edge of the Box?
Akhilesh Gulati
Efrain entered his office on a bright, sunny morning, a smile on his face. He poured a cup of coffee and took his seat behind his desk. From his vantage point, he could see his staff walking in and settling down to the day’s work. His executive placement firm had risen from a downswing and was…
Addressing the Skills Gap With Help From Purdue University
Ashley Hixson
The skills gap in science and technology is an issue affecting the industry on a global scale. Now, a new partnership between Purdue University and Hexagon’s Manufacturing Intelligence division is making a difference. If you’ve ever looked at a timeline of significant scientific discoveries, you’…
Why Managers Are Kinder to Women in Workplace Reviews
Lily Jampol, Elizabeth Baily Wolf, Aneeta Rattan
Women are more likely than men to receive positive feedback from their managers. But an overly enthusiastic performance review is not necessarily a good thing. Prior research shows female employees are often told white lies while their male equivalents are dealt the harsh, honest truth. This is…

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