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The Importance of Supportive Management
Mark Rosenthal
This all happened nearly three decades ago. Since then, the company has been through a series of mergers and acquisitions. Thus, the only thing I can be certain of is that things are different today—at least I hope so. It was Tuesday afternoon of a traditional five-day kaizen event. Monday morning…
Addressing the Experience Gap Between Longtime Employees and New Talent
Melissa Stewart
Companies are always looking for ways to bring in fresh ideas and new perspectives. And in an ever-evolving digital world, you can’t blame them. Young talents possess the latest technological skills and insights, which can be incredibly useful in adapting to the times. However, there’s one thing…
A Guide to Distributed Leadership
Gleb Tsipursky
Atlassian, one of the world’s most successful remote-first companies, has unlocked the secrets to mastering distributed work. I recently spoke with Atlassian’s Annie Dean, head of its aptly named “Team Anywhere” program, to get her insider’s perspective on the keys to thriving in the distributed…
Forging a Positive AI Mindset
Wael William Diab
Artificial intelligence (AI) is everywhere—and that’s something to marvel at. AI is powering everything from advanced web searches to social media recommendations and video game design. But it could do infinitely more. AI has the potential to revolutionize our societies and economies. Discussions…
Needed: A Few Good Men and Women
William A. Levinson
Valuable American manufacturing jobs were sent offshore under the dysfunctional belief that low-wage labor would result in lower product costs and higher profits. Although it may seem counterintuitive, manufacturers do better with high-wage workers who will acquire skills, follow work standards,…
Managerial Miscues: ‘The But(t) Sandwich’
Mike Figliuolo
Some people advocate giving good feedback before and after bad feedback. Doing so is actually harmful. Instead, good leaders deliver tough feedback directly. Every once in a while history repeats itself—and those who fail to learn from it are doomed to repeat it. This post is in the spirit of that…
How to Structure a Clinical Investigation Report Summary
Stephanie Hinton
If you’re conducting a clinical investigation of a medical device in a European Union member state, you will be required to submit a clinical investigation report (CIR) along with a summary of the CIR to that member state. The European Union Medical Device Regulation (EU MDR) lists this as one of…
Why Attempts to Empower Employees Can Often Fail
Tobias Dennerlein
A majority of American workers right now aren’t feeling very motivated on the job, a new survey suggests. Management experts often encourage business leaders to motivate employees by empowering them. The idea is that when workers are free to make decisions and manage their workday, they become more…
Labor Wastage Day
Bruce Hamilton
I’ll admit it: After five decades watching U.S. companies turning to simplistic accounting tricks to remain profitable, I’m discouraged. I was a kid when I first discovered the Toyota Production System (TPS). My eyes were opened to the immense amount of waste in our production and business…
A First Step Toward Resilient Organizations
Ekin Ilseven
An organization’s resilience can’t be measured in advance. Crises, by definition, emerge not only from unfamiliar, disruptive, and unexpected events, but also when the immediate consequences of such events get entangled and intertwined with the complex dynamics of the organization. Organizations…
Aligning Incident Management With ISO 45001 Requirements
Stephanie Ojeda
The number of ISO 45001 certificates is growing fast, jumping 54% from 2020 to 2021, according to the ISO Survey. This occupational health and safety standard is especially prevalent in manufacturing, where managing safety incidents is a core concern from the perspective of protecting workers,…
Rabid Ferrets in the Corner... Give Them an Out
Mike Figliuolo
Stupid stuff is going to happen. Expect it. It’s part of our complex and highly interdependent world. People will make mistakes. A lot of them. Layer on top of that some incredibly politically charged cultures (for more on that subject see “Hot Heads and Karma”), and there’s an abundance of…
Explaining Work-Life Balance to a 5-Year-Old
Jones Loflin
I’ve been dabbling in AI (or ChatGPT as some of you may call it) for about eight months. I’ve used it to strengthen blog titles, make content “punchier,” and help me get some creative juices flowing. However, by far my favorite thing to do with it is to ask it to explain a complex topic to a 5-…
What Our Brain Activity Reveals About Improving Workplace Culture
Elizabeth Z. Johnson, Michael Platt, Vartika Parasramka, Victoria Villacorta, Emily Foy, Natalie Richardson
Countless management and HR blogs, articles, and books are packed with advice about best practices for improving workplace culture, making teamwork more effective, ways to stay on task, and methods to get the most out of meetings. In parallel, organizations often query employees with self- and peer…
Manufacturing Day: Changing People’s Perceptions
NIST
Manufacturing Day, or MFG Day, has grown to mean many things since it was officially proclaimed in 2012. Some celebrate on the first Friday in October with an event at a manufacturing facility or a school. Others participate in a regional celebration at an events center. Some areas have a…
When Assignable Cause Masquerades as Common Cause
William A. Levinson
The difference between common (or random) cause and special (or assignable) cause variation is the foundation of statistical process control (SPC). An SPC chart prevents tampering or overadjustment by assuming that the process is in control, i.e., special or assignable causes are absent unless a…
Outlookicide!
Mike Figliuolo
Meetings give me a rash. A really bad one. One that not even calamine lotion can soothe. The only things worse than meetings are reports. Standard daily reports, weekly reports, hourly reports. Reports on the status of reports. If I wasn’t already insane, these things would drive me insane. Take a…
Three Tips for Adding Flexibility to Your Medtech Manufacturing Supply Chain
Etienne Nichols
Supply chain management is crucial to any medtech company’s ability to deliver safe, effective, and high-quality devices to their customers. But as anyone in the industry can tell you, consistently getting the products and services you need to manufacture your devices is harder than it sounds. In…
The AI Revolution Liberating Workers From the Office
Gleb Tsipursky
Many employees are asking, “Do we really need to go to the office?” as the leadership at major companies like Amazon, Apple, Disney, Starbucks, and JP Morgan mandate three or more days a week of office-based work. Employees are adamant that they are doing their jobs effectively at home, and data…
Quality and Productivity vs. Inflation
William A. Levinson
Inflation is a serious national issue. Credit agency Fitch Ratings just downgraded the U.S. credit rating—as in the “full faith and credit of the United States”—from AAA to AA+.1 This doubtlessly reflects the fact that our national debt exceeds $31 trillion, or almost $100,000 for every American,…
AR and VR: Game-Changers for Industry?
Chandrakant Isi
Apple’s Vision Pro announcement has sparked a renewed interest in the world of augmented reality (AR) and virtual reality (VR). Looking through the lens of industrial environments, these technologies have already made significant contributions in manufacturing, maintenance, and training processes.…
How to Attract and Retain a Diverse Workforce in Today’s Hybrid Work Space
Gleb Tsipursky
Have you wondered how to foster remote and hybrid diversity, equity, and inclusion (DEI) in the workplace? Many companies have consulted with me about developing and implementing their strategies for returning to the office and establishing permanent work arrangements. During my interviews with…
EHS Incident Management and Root Cause Analysis
Stephanie Ojeda
Untitled Document Workplace safety incidents are a key driver of risk in manufacturing organizations. There are the obvious risks to workers, whose ability to make a living directly depends on their employer’s approach to safety. There are also huge risks to companies themselves, which face…
Stop Spending Money on Problem-Solving Training
Mark Graban
I can’t count how many times during the past 20 years I’ve heard executives complain that their people aren’t enthusiastically participating in their lean program. Leaders lament that while the company has spent a small fortune to put everybody through continuous improvement training, hardly…
Jazz and the Meeting Style That Generates Breakthrough Solutions
Michael Platt, Elizabeth Z. Johnson
Most leaders would attest that true collaboration—the pooling of knowledge, perspectives, and brainpower of talented people—is a desired yet often elusive outcome. To change that, and boost the likelihood of generating breakthrough results, draw on parallels with improvisational jazz during your…

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