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What Indiana Can Teach the Nation About Workforce Development
Matt Fieldman, Blair Milo
I’m ashamed to say that I’ve only been to Indiana once—for a fun weekend in Indianapolis. I will say that its Children’s Museum is truly world-class, and it was great going duckpin bowling for the first time. Though I haven’t taken full advantage of Indiana as a tourist destination (yet!), as a…
When Quality and Sustainability Meet
Bob Ferrone
Quality and sustainability are two critical aspects of modern business operations that are closely intertwined. While quality refers to the level of excellence or standard achieved in a product or service, sustainability relates to the ability to maintain or improve that quality over time while…
Is There Really a Link Between Perfectionism and Procrastination?
Megan Wallin-Kerth
“The best is the enemy of good,” wrote French historian and philosopher Voltaire. Today that quote seems more appropriate than ever. A longitudinal meta-analysis study from 1989 to 2016 looking at data from more than 41,000 students across the U.S., U.K., and Canada revealed that perfectionism has…
Push the Cart
Bruce Hamilton
There’s a certain irony in the recent attention paid to the application of robots on the shop floor. On a couple occasions in the past year, I’ve heard manufacturing colleagues talk about the benefits of deploying robots to handle material conveyance. “Better,” they say, “to redeploy humans to…
Buying Quality at Its Lowest Price
Brian Brooks
Producing high-quality products is crucial for any business. But designing quality into the product from the start is the only significant way a business can improve its product margins. When you use detection methods and find a nonconformance, you’ve already invested in that nonconforming product…
Reduce, Reuse, and Recycle Your Data
Paul Laughlin
Continuing our thinking about ways for data leaders to save money during a recession, this article drills into saving on your data usage. Following my last post reminiscing on the lessons I learned during past recessions, the early environmentalist slogan “reduce, reuse, recycle” has stayed in my…
Do You Think Inside the Box, Outside the Box, or at the Edge of the Box?
Akhilesh Gulati
Efrain entered his office on a bright, sunny morning, a smile on his face. He poured a cup of coffee and took his seat behind his desk. From his vantage point, he could see his staff walking in and settling down to the day’s work. His executive placement firm had risen from a downswing and was…
Revolutionizing American Manufacturing
Katie Rapp
A major focus of the current administration is revitalizing American manufacturing as new technologies are changing the way things are made. Manufacturing Extension Partnership (MEP) director Pravina Raghavan recently appeared on Government Matters TV, where she discussed how MEP National Network…
What to Look for in a Maintenance Contractor
Bryan Christiansen
When it comes to maintaining the critical infrastructure and machinery of your facility, choosing the right maintenance contractor can make all the difference. It's essential to find a contractor who not only has the knowledge and skills to keep a maintenance program running smoothly, but also the…
Do You Know Where Your Quality Career Is Heading?
Tom Taormina
The quality profession has been evolving since the Industrial Revolution. I’ve lived part of this journey since the 1970s and have experienced its effect. ASQ and other organizations have continually pushed the envelope in creating training and certifications in the skill sets we’ve developed over…
Labor Challenges Drive Packaging Automation
Chip Reavley
The business challenges of the past few years—labor shortages, supply chain disruptions, and inflation—have accelerated the long-term trend toward automated packaging operations.  All types of manufacturers and distributors, including food and beverage, pharmaceuticals, automotive, and e-commerce…
Working Through Distraction Without Losing Quality
Megan Wallin-Kerth
It’s old news, but since 2019 the U.S. now has three times its former number of remote workers. Furthermore, an astounding 97.6 percent of employees want that option to remain at least partially on the table for the remainder of their careers. But how compatible is this with the American work…
In Crisis, Manufacturers Can Look to Kata
Sarah Burlingame
There is more to lean manufacturing than improving a few processes. Sustainable lean success requires a companywide culture of continuous daily improvement. Companies that develop their people to think scientifically, using facts and data to drive their decisions, are often the ones that most…
Detrimental Collaborations: When Two Isn’t Always Better Than One
Michaël Bikard, Keyvan Vakili, Florenta Teodoridis
Collaboration has become an important feature of various industries, particularly when it comes to creative work. This comes amid growing interest in nonhierarchical structures with autonomous teams and the increasing prevalence of open innovation. The benefits of collaboration—be it leveraging…
Seven Key Trends in Utility Asset Management
Bryan Christiansen
The U.S. utility industry, a cornerstone of modern infrastructure, is undergoing a significant transformation. Recent trends, primarily the shift toward renewable energy, are reflected in the sector’s changing statistics.  Strategic asset management in the utility sector is essential for…
An Automated Way to Assemble Thousands of Objects
Rachel Gordon
The manufacturing industry (largely) welcomed artificial intelligence with open arms. Less of the dull, dirty, and dangerous? Say no more. Planning for mechanical assemblies still requires more than scratching out some sketches, of course—it’s a complex conundrum that means dealing with arbitrary…
Use Lean Tools to Break Out of Risk-Averse Stagnation
Sue Via
Research shows that during times of economic uncertainty, companies that find a balance between reducing the resources they need to survive and investing in key areas for growth will fare better through a recession and beyond. It’s a nuanced approach that involves playing offense and defense at the…
Is Bad Quality Adding to Your Margin Pressures?
Brian Brooks
Manufacturers spend too much on quality issues. Some issues they are blind to, some are due to poor detection, and some are the costs incurred when issues escape to a customer. It seems like in recent years the challenges have been great in both magnitude and quantity—supply chain turmoil, global…
BIM Increases Efficiencies and Optimizes ROI in Healthcare Construction
Bhushan Avsatthi
The very nature of healthcare construction and its specific infrastructural and functional needs pose significant challenges to the architectural, engineering, and construction (AEC) sector. Crucial hospital spaces such as operation theaters and critical care centers need fail-proof connections to…
CAPA, FMEA, and the Process Approach
William A. Levinson
Corrective action and preventive action (CAPA) is probably the most important process in any quality management system because so much else depends on it. This includes not only its traditional role as a response to defects, nonconformances, customer complaints, and audit findings, but also outputs…
Promoting Quality at the Administrative Level
Megan Wallin-Kerth
Founded in 2012, GoFormz is a uniquely flexible documentation platform for professionals in all industries—and a long-awaited solution for those chasing lean efficiency without sacrificing quality. What does that mean? Well, unlike using a fillable PDF or Adobe document, GoFormz is an online…
Eight CAPA KPIs You Should Be Measuring Now
Stephanie Ojeda
Corrective and preventive action (CAPA) is a core function in any quality management system (QMS), and a critical piece in the plan-do-check-act process approach. Like any quality process, tracking CAPA key performance indicators (KPIs) is crucial to continuous improvement. It’s also a focus of…
Seven Mistakes to Avoid in Hiring and Firing During Uncertain Economic Times
Gleb Tsipursky
After firing half its workforce, Twitter is already asking many to come back. Indeed, research from McKinsey finds that even as recession fears grow, 40 percent of workers plan to quit their jobs. And a survey from Greenhouse, a New York-based hiring software provider, finds that 57 percent of 1,…
The Rising Importance of Soft Skills in Driving Productivity
Maria Guadalupe, Bryan Ng
Soft skills, the behavioral and social traits that enable individuals to work harmoniously with one another, aren’t just nice to have. They’re essential for the growth of a nation. In France, 60 percent of employers consider soft skills, such as the ability to organize, adapt, and work in teams,…
Seven Practical Steps to Build a Culture of Safety and Human Reliability
Jake Mazulewicz
A technician spills a toxic chemical. She isn’t injured but easily could have been. The hazmat cleanup costs more than $10,000 and shuts down a critical building for a week. An electrical engineer flips the wrong switch in a substation control room. He isn’t injured. But within seconds, a $50,000…

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