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Field Service Management 101
Bryan Christiansen
Performing timely maintenance at remote locations brings an additional layer of complexity to an already challenging task. Actively managing this kind of maintenance work falls under the jurisdiction of field service management. Performing field maintenance work comes with a lot of moving parts.…
Exact Metrology Trains the Next Generation of Workers
(Exact Metrology: Cincinnati) -- Exact Metrology, a division of In-Place Machining Co. and a comprehensive 3D metrology service provider and hardware sales company, provides extensive training to both customers and operators ranging from basic to advanced operations. Dean Solberg, vice president…
Communications System Achieves Fastest Laser Link From Space Yet
Ariana Tantillo
(MIT: Cambridge, MA) -- In May 2022, the TeraByte InfraRed Delivery (TBIRD) payload onboard a small CubeSat satellite was launched into orbit 300 miles above Earth’s surface. Since then, TBIRD has delivered terabytes of data at record-breaking rates of up to 100 gigabits per second—100 times faster…
Is It Time to Get Back in the Mentoring Game?
Jennifer V. Miller
Early in my career, I had four bosses in the span of less than four years. It’s not as bad as it sounds; I worked in retail, where churn was high. All of the departures were due to internal promotions, so that was good. I look back on that time fondly because each woman I reported to had a…
The Top Seven PCB Inspection Methods
Emily Newton
The demand for printed circuit boards (PCBs) will only increase until a superior technology comes of age. The global market for PCBs could rise to $72.3 billion by 2026. PCBs have become essential everywhere, from infrastructure to consumer products. The overwhelming demand for PCBs for the…
Why Product Safety Is Crucial to the Manufacturing Industry
(The Manufacturer: Commerce, CA) -- Manufacturing has come a long way from the simple assembly lines of the past. Its current implementation of digital technology has made it safer, faster, and more cost-effective. Certain sectors, particularly the food industry, have benefited from its constant…
Manufacturing Process Produces Better, Cheaper Cathodes for Lithium-ion Batteries
Oak Ridge National Laboratory
(Oak Ridge National Laboratory: Oak Ridge, TN) -- Researchers at the U.S. Department of Energy’s Oak Ridge National Laboratory have developed a new method for producing a key component of lithium-ion batteries. The result is a more affordable battery from a faster, less wasteful process that uses…
CAPA, FMEA, and the Process Approach
William A. Levinson
Corrective action and preventive action (CAPA) is probably the most important process in any quality management system because so much else depends on it. This includes not only its traditional role as a response to defects, nonconformances, customer complaints, and audit findings, but also outputs…
Incorporate Cyber Resilience in Your Business
Ann Brady
Few of us today are unaware of the significance of cybersecurity and the threat of cyberattacks on our computers, smartphones, and other devices. We’re constantly reminded never to disclose passwords and to be on the lookout for spam and phishing emails that attempt to manipulate us into divulging…
Peak Metrology Partners With IDC MicroInspection
(Peak Metrology: Pittsburgh) -- Peak Metrology, a surface metrology capital equipment manufacturer, has announced a partnership with IDC MicroInspection, combining the equipment and hardware capabilities of Peak with the process knowledge and application software of IDC. Now, digital microscope…
FTX: The Harmful Consequence of No Oversight and Poor Risk Management
Gleb Tsipursky
What’s your decision-making philosophy? Do you toss a coin, or do you consider all the risks of your decisions? As a quality professional, you've probably developed a well-thought-out approach to decision making and risk management. But have you considered how other people’s decision-making…
Reach New Heights of Excellence With Help From a Best Friend
NIST
While I was reminiscing about National Take Your Dog to Work Day, a light-hearted conversation with colleagues led me to ponder how our furry friends might actually inspire people to reach new heights of excellence. But what business insights can we possibly gain from creatures who spend at least…
CNC Vertical Honing System Delivers Tight Bore Tolerances, Low Cost for Heavy Parts
(Sunnen Products: St. Louis, MO) -- Sunnen Product’s new SV-2010 AXYS CNC honing system is designed to solve the challenge of honing large, heavy parts such as cast-iron hydraulic valve blocks and bolted assemblies common to heavy-duty machinery used in the mining, off-road, and construction…
Live, In-Person Surface Roughness, Texture, and Tribology Class/Workshop
(Michigan Metrology: Livonia, MI) -- Registration is now open for the Roughness, Texture, and Tribology class and workshop, which will be held in Livonia, Michigan, May 3–5, 2023. This class offers a unique opportunity to learn the fundamentals of surface roughness, friction, and wear, as well as…
MasterControl Raises $150M Series A Funding
(Master Control: Salt Lake City) -- MasterControl, a leading provider of quality and manufacturing software solutions for the life sciences, today announced its first ever funding, a $150 million Series A round led by Sixth Street Growth. MasterControl has grown profitably for nearly 30 years, and…
The Cardinal Rule of Process Documentation: Read the Comments
Scott Ginsberg
We’re told the cardinal rule of the internet is, “Never read the comments.” This catchphrase is used to warn users of the toxic parts of the internet. One minute you’re sharing an article, photo, or video that you’re proud of. The next moment, dozens or even hundreds of comments snowball into a…
Simulation Continues to Replace Physical Prototypes
Tom Spendlove
Simulation is a necessity for automotive companies in the 21st century, and there’s pressure to use more of it for many reasons: 1) Electrification produces more heat sources that need CFD and thermal analysis to design dissipation strategies; 2) industrywide moves toward minimal or “zero”…
With Virtual Reality, Students Get a Glimpse of Different Careers
Javeria Salman
The Boys & Girls Clubs of America are better known for homework help and volunteering opportunities than for cutting-edge career development. But ask the kids in some of the Boys & Girls Clubs across states such as Indiana, Montana, and Washington, and they might say they’re surrounded by…
NIST Finds a Sweet New Way to Print Microchip Patterns on Curvy Surfaces
NIST
(NIST: Gaithersburg, MD) -- NIST scientist Gary Zabow had never intended to use candy in his lab. It was only as a last resort that he had even tried burying microscopic magnetic dots in hardened chunks of sugar—hard candy, basically—and sending these sweet packages to colleagues in a biomedical…
ETQ and Sandalwood Develop AIAG-VDA-Compliant FMEA Solution for Reliance NXG Customers
(ETQ: Burlington, MA) -- ETQ, part of Hexagon, has announced the availability of an enhanced failure mode and effects analysis (FMEA) solution for use with its industry-leading Reliance NXG quality management system (QMS). ETQ developed the solution in partnership with Sandalwood, an engineering…
You Can’t Fake Quality: House of Gucci Got It Wrong
Andrey Solin
The other day I watched House of Gucci—a biographical movie directed by Ridley Scott about the Tuscan dynasty representing the famous luxury fashion house. The story is based on a nonfiction book written by Sara Gay Forden, The House of Gucci: A Sensational Story of Murder, Madness, Glamour, and…
Is There a Better Way to Staff Temporary Teams?
Angie Basiouny
In the hustle of a busy hospital emergency department, teams of doctors and nurses react quickly to determine whether a patient needs to be admitted, referred, or released. Providing such complex care requires a high degree of skill and seamless teamwork, the kind that usually comes from years of…
Sculpteo Reports on the State of 3D Printing
(Sculpteo: Paris) -- Sculpteo, a leader in 3D printing and digital manufacturing, has just published the eighth edition of The State of 3D Printing Report, its annual global survey conducted to provide the additive manufacturing insight required to inform and improve business strategies. As part of…
Why Employee Surveys Are Useless
Vahed Qazvinian
Yearly, employers typically spend $3,000 to $15,000 on employee satisfaction surveys, hoping to detect if an employee has plans to leave the company. Despite that, research has shown that only 33 percent of employees in the U.S. are engaged at work, while 45 percent consider their work an emotional…
Hanging by a Thread: The Life of a Bridge Inspector
Joshua Sadlock
Yup, that’s me in the photo. You’re probably wondering how I ended up hanging under a bridge over the Mississippi River. I’m a certified bridge safety inspector. If you have questions after seeing people hanging under a bridge, in a basket suspended from the long arm of a truck, or have seen…

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