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Accountability or Authority?
Bruce Hamilton
Reflecting on Douglas McGregor’s X and Y theories of human motivation, Shigeo Shingo took the position that each of us by nature has a dual tendency: sometimes lazy and self-interested, and other times motivated and generous. Which of these behaviors dominates is directly related to the environment…
Leading a Data Science Team
Andy Sutton
I felt compelled to write my first-ever article following a conversation I was part of on LinkedIn recently. To cut a long story short, I commented on a post that was berating data science leaders who don’t have a data science background. I didn’t agree with the perspective that only data…
Managing for Continuous Improvement
Bill Kraus
Continuous improvement is generally considered to be a journey in pursuit of perfection and is regularly associated with the concept of lean manufacturing. In early 1990, reflecting on the Toyota Production System, the National Institute of Standards and Technology Manufacturing Extension…
Getting It Ripe
Rachel Ehrenberg, Knowable Magazine
This story was originally published by Knowable Magazine. If you’re lucky, you’ve tasted a perfectly ripe fruit—a sublime peach, perhaps, or a buttery avocado. But odds are most of the fruit you’ve eaten tastes more like wet cardboard. Although plant breeders have mastered growing large, perfect-…
Conference Board: Job Satisfaction Climbs to Highest Level in More Than Two Decades
The Conference Board
(Conference Board: New York) -- A nationwide survey reveals that Americans are feeling better about their jobs than they have in years, according to a recent poll conducted by the Conference Board. The survey shows that about 54 percent of U.S. workers are satisfied with their employment.…
Tier 1 Aerospace Supplier Uses FARO Solutions to Grow Business
Ryan E. Day
For more than 50 years, Tri-State Plastics has been honing its skills in thermoforming, CNC machining, die cutting, assembly, and fabricating plastic parts for government and military applications. A restructuring of company ownership saw the organization pivot toward the lucrative but challenging…
‘MacGyver’-Like Robot Can Build Its Own Tools by Assessing Form, Function of Supplies
David Mitchell
Using a novel capability to reason about shape, function, and attachment of unrelated parts, researchers have for the first time successfully trained an intelligent agent to create basic tools by combining objects. The breakthrough comes from Georgia Tech’s Robot Autonomy and Interactive Learning…
When Is Cool Office Design More Than Window Dressing?
Phanish Puranam, Agustin Chevez
Flying sharks, waterfalls in the lobby, in-house top chefs, and dogs in the workplace. These are just a few tangible examples of experience design reimagining organizations beyond the traditional scope of organization design. Organization design is concerned with how to shape interactions among…
Starrett Expands Hardness Testing Line
L.S. Starrett Co.
(Starrett: Athol, MA) -- The L.S. Starrett Co., a leading global manufacturer of precision measuring tools and gages, metrology systems, and more, has significantly expanded its line of Benchtop Hardness Testers, adding seven Rockwell systems, eight Vickers systems and one Brinell system, a total…
Industrial and Quality Control Inspection: One Software to Rule Them All
Ryan E. Day
The pressure of global commerce has forced manufacturers to provide higher quality products at lower prices. Investing wisely in industrial inspection solutions has never been more crucial. Quality control, once perceived as a cost-center, has matured into a tool to improve profit margins. “…
Are You a Role-Model Leader?
Harry Hertz
What are the key attributes and behaviors for a role model, visionary leader? About six years ago, a task force of Baldrige-community senior executives under the leadership of Kathy Herald-Marlowe was charged with drafting a set of senior leader attributes and behaviors consistent with the Baldrige…
How Do Hospitals Know What to Do When Hurricanes Approach?
Daniel Hess
We all expect hospitals to be open and operating when we need them, but extreme weather events like hurricanes are a strain on resources and pose significant challenges for hospitals. Closing a hospital is an extreme action, but several hospitals in Florida, Georgia, and South Carolina did just…
Are you Prepared for an Active Shooter Situation?
DNV GL
Workplace safety is a complex issue, addressing everything from rules for operating heavy machinery to guidelines for respecting your fellow employees. For many of these issues we, as a business community, have developed and applied a variety of best practices and global standards—such as ISO 45001…
How to Use Gamification Principles to Boost Audit Participation
Paul Foster
When Deloitte wanted to get people excited about employee training, the company decided to adopt a gamification strategy for its online training portal. Using elements like achievement badges, missions, and leaderboards, they achieved a 37-percent increase in participation. And when Ford Canada…
Quality Control in the Tariff-Challenged Supply Chain
Sébastien Breteau
Whether it be a move forced by the U.S.-China tariff turmoil, or a sourcing strategy long in the works, the exodus from China is a reality for a host of businesses, from small to medium-sized enterprises to multinationals. While the departure is widespread, it isn’t universal—some major players,…
New Packaging Technologies Promote Sustainability and Food Safety
Krystle Morrison
From carrying food in from the field, to shipping processed products, to assembling a supermarket display, packaging matters. As a follow-up to our exploration of emerging trends in food packaging, we’re taking a look at several innovative technologies that could change the future of packaging.…
Burn Your Ships!
Taryn Davis
You may have a distant memory of Hernán Cortés, that Spanish conquistador, from your eighth-grade world history class. If you don’t, he was known for conquering the Aztec tribes that controlled what is now Mexico. He’s also famous for a somewhat lesser-known story of rallying his men to burn their…
When Standardized Data Can Help Save Lives
Britta Voss
When you email friends, you don’t have to worry about whether they use Gmail, Outlook, Yahoo, or some other email provider. You just enter their email address, write your message, and hit send. The reason this works is because there are layers of standardized protocols that all the email clients…
Physician Burnout: Why Legal and Regulatory Systems May Need to Step In
Sharona Hoffman
A career as a physician has traditionally been considered to be among the best vocations that talented students can pursue. That may no longer be the case. All too many doctors report that they are unhappy, frustrated, and even prepared to leave the profession. That should worry all of us. The…
Implementing ISO 13485
Jon Speer
Medical device manufacturers must implement and maintain a quality management system to ensure they are producing safe and effective medical devices. Created and maintained by the International Organization for Standardization (ISO), standard 13485 outlines the guidelines for medical device quality…
Quality Manufacturing Requires Data for Efficient Vendor Management
Søren Block Olsen
Manufacturers face constant challenges of rising expectations as customers and regulators demand better quality and greater traceability throughout the supply chain. Exacerbating matters are unpredictable tariffs, which necessitate faster responses to changing trade barriers and regulatory…
Mahr Introduces the Precimar SM 60 Length Measurement System
Mahr Inc.
(Mahr Inc.: Providence, RI) -- Mahr Inc., a leading provider of dimensional metrology solutions, has introduced the Precimar SM 60, an easy-to-use length measurement instrument for fast and precise external measurements on shop floor parts, with a measuring range of 60 mm. The SM 60 is…
The Normality Myth
Donald J. Wheeler
The oldest myth about process behavior charts is the myth that they require “normally distributed data.” If you have ever heard this idea, or if you have ever taught this to others, then you need to read this article. While this myth dates back to 1935, and while Walter Shewhart exposed this idea…
Field of Daisies
Bruce Hamilton
A daisy rising from my brick walkway reminded me this morning, that even in the worst environment, there is a chance for growth. But this kind of individual heroism does not portend success for lean transformation. As an organization with the slogan “Everybody Everyday,” GBMP places high value on…
Validate Worker and Student Inspection Skills With New NIMS Credential
NIMS
(NIMS: Fairfax, VA) -- The National Institute for Metalworking Skills (NIMS) is pleased to announce that it has launched a new credential to validate an instructor’s or evaluator’s parts inspection skills. According to Montez King, Executive Director of NIMS, “validating skills has become ever…

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