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AVCS-3SD Automatic Vacuum Calibration System
(Potomac Electric: Boston) -- AVCS-3SD is the only system on the market with fully automatic pressure and process flow control, as well as data acquisition, from 1.3 x 10–3 to 1.3 x 10+5 Pa   (1 x 10–5 to 1,000 Torr) with unsurpassed accuracy. The pressure control algorithm, integrated controls,…
No Compromises: JILA’s Short, Flexible, Reusable AFM Probe
NIST
JILA researchers have engineered a short, flexible, reusable probe for the atomic force microscope (AFM) that enables state-of-the-art precision and stability in picoscale force measurements. Shorter, softer, and more agile than standard and recently enhanced AFM probes, the JILA tips will benefit…
PDSA… or Rock of Sisyphus?
Davis Balestracci
Critical thinking does not necessarily result from using a practitioner’s toolbox framed within a formal improvement structure such as Six Sigma, lean, lean Six Sigma, or the Toyota Production System. It’s very easy to get seduced by all the fancy tools, acronyms, and Japanese terminology—and…
How to Convince Your Boss to Try New Things
Scott Berkun
Status quo is a powerful beast. No matter the organization, once people are in powerful roles they tend to want to change as little as possible out of fear of losing that power. Despite all of their rhetoric about progress and change, most bosses are hard to convince to try new things. It’s human…
The Dangerous Lite Side of Mindfulness and Lean
Kevin Meyer
I’ll preface this article by saying that yes, I’m from crazy California. I eat granola with fruits and nuts in the morning, am vegetarian (well, pescatarian), dislike wearing shoes, and practice yoga. At least I don’t have dreadlocks—yet. So there—now you’re warned. I’m currently winging my way…
GAGEpack 11 Release Simplifies Gauge Database Management
PQ Systems
(PQ Systems: Dayton, OH) -- A new release of GAGEpack from PQ Systems, provider of quality improvement software and training, offers a “super filter” feature that enables users to see only those gauges relevant to their own divisions, departments, or facilities, and for multiple departments to be…
Just in Time Supports Inherently Safer Technology
William A. Levinson
In their article “Deconstructing Inherently Safe Technology,” authors Glenn Hess and Jeff Johnson warn of the risks that result from high inventories of hazardous chemicals, and cite four approaches to inherently safer technology (IST): 1. Minimize inventories of hazardous chemicals 2. Replace…
Leggo My Ego
Mike Micklewright
Years ago, there was a memorable TV commercial of a toaster waffle that had this very memorable tag line: “Leggo my Eggo.” Today, this product still exists, as does the tag line, but the tag line is much more obscure than it once was. Today, CEOs and top executives everywhere are quaking in their…
Managing by Not Just Wandering Around
Chet Marchwinski
Companies don’t last for 100-plus years unless they do a lot of things right. But Ingersoll Rand, the 143-year-old home of such iconic brands as Club Car, Thermo King, and Trane, thought it could do even better when it launched a lean transformation about four years ago. As part of that effort, it…
Taking the Heat Off the Bottom Line
Patti Arms
When you consider rising energy costs, the uncertain nature of foreign fuel sources (regardless of the country in which you operate), and the environmental impact associated with many fuels, then any system that helps you wisely manage your energy consumption and improve your energy performance…
Making Money
Quality Transformation With David Schwinn
My wife, Carole, and I decided to get out of town to get warm during my recent spring break. While at our destination, Carole decided to look on the Internet for a restaurant that was new to us, had a great view, and a great reputation for food and service. Carole, always value conscious, also…
Attention Medical Device Manufacturers: RoHS Affects You
Grant Ramaley
Electrically powered medical equipment will soon be subject to the Restriction of Hazardous Substances (RoHS) Directive 2011/65/EU. As of July 22, 2014, most powered equipment sold within the European Union (EU) must not contain more than the allowed quantities for each homogeneous material…
Seven Tips for Calibration Accreditation
Dave K. Banerjea
Story update 4/24/2014: We bumped up the cost of accreditation based on comments that the original article was on the low side. We also added references to ILAC as well as additional accreditation bodies that operate in the United States (ACLASS, NVLAP, L.A.B.) Getting calibration accreditation is…
The Road to Lean
Bruce Hamilton
An old TV series I watched recently reminded me of an experience I’ve had many times in my work. In this I Love Lucy episode, Lucy is ordered by Ricky to create a schedule to make her “more efficient.” A schedule board, posted in their home, is a “best practice,” but without the best intent. The…
Celebrating the 2013 Baldrige Award Recipients
Christine Schaefer
On April 6, 2014, U.S. Secretary of Commerce Penny Pritzker presented two U.S. organizations with the Malcolm Baldrige National Quality Award, the nation’s highest honor for organizational innovation and performance excellence. The 2013 award recipients are: • Pewaukee School District in Pewaukee…
Got Muda 無駄?
Dawn Bailey
Why should an organization integrate lean methodology with the Baldrige Criteria for Performance Excellence? And how should it go about doing that? When I asked Pattie Skriba, vice president of Business Excellence at Advocate Good Samaritan Hospital, a 2010 Baldrige Award recipient, she said that…
How to Fix a Team
Scott Berkun
Many people never learn how to work on a team. The reason many projects fail has little to do with expertise or intelligence. Instead it’s the fact that as soon as you have two or more people working together, they have to figure out to how to share, collaborate, and trust each other. “Playing…
Material Handling Made Elegant
Thomas R. Cutler
Within the retail industry, it’s impossible to look at the quality of material handling processes without looking at delivery to retail outlets. Nearly three-fourths of the total costs of direct store delivery (DSD) rest with warehouse, order assembly, and delivery to retail customers. The…
The Abominable Quality Manual, Part Two
Miriam Boudreaux
In part one of this series I described how many auditors want your quality manual to repeat what is in ISO 9001, API Spec Q1, or API Spec Q2. Since auditors don’t always make the connection between how you wrote the quality manual (in a way that’s useful for you) and the standards in question, your…
When Is Waste Neither Pure Nor Necessary?
Alan Nicol
When we learn the ways of lean methodology, we’re taught that there are two types of waste: pure waste, which needs to be eliminated; and necessary waste, which does nothing to improve our performance or profits but must be produced anyway. I’ve decided that there’s a third type of waste, called…
Equivalence Testing for Quality Analysis, Part Two
Patrick Runkel
My previous article examined how an equivalence test can shift the burden of proof when you perform a hypothesis test of the means. This allows you to more rigorously test whether the process mean is equivalent to a target or to another mean. Here’s another key difference: To perform the analysis…
Lean, the Theory of Constraints, and Flappy Bird
Ryan E. Day
And so the debate rages on about whether the wildly popular Flappy Bird app is actually a tool for teaching lean or teaching theory of constraints. Really? No, not really. But at least I’m not the only one thinking about it. Actually, it was Jens Woinowski’s article “What You Can Learn about Lean…
Seven Technologies Manufacturers Use for Supplier Quality Management
Mike Roberts
In industries like aerospace, defense, or automotive where an adulterated part or component can have a catastrophic effect to your business performance, managing supplier quality and compliance are top-of-mind issues for executives. With sometimes thousands of such relationships and dependencies,…
Partly Cloudy
Sandia National Laboratories
Sandia National Laboratories engineers have been studying the most effective ways to use solar photovoltaic (PV) arrays—a clean, affordable, and renewable way to keep the power on. Systems are relatively easy to install and have relatively small maintenance costs. They begin working immediately …
Two Productivity Tools for Creating Quality Products
Dennis Payton
In 1908, the first Model T was created and more than 15 million were sold through mid-1927, proving that a focus on core product can create a tidal wave of success. The plan and processes Henry Ford put in place to create the Model T revolutionized the automotive industry. Having a streamlined…

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